betOspin Casino - Player's withdrawal has been delayed.

I've had a withdrawal pending at this casino since March 4th. The casino says it will pay in 5 days, but it's almost a month later and nothing. The casino doesn't care and always gives the same automatic answers in the chat...

I play slots and some sports betting at this casino. I haven't played any bonus money and the account is all verified. I've made other withdrawals at this casino and although they take a while, it's never taken a month.

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Dear guizinho8,

Thank you for submitting your complaint. I’m sorry to hear about the difficulties you’re experiencing and appreciate you bringing this to our attention. To help me fully understand the situation and assist you as quickly as possible, could you please answer a few brief questions?

• Could you please clarify when exactly you made the last successful withdrawal, and how many days it took to be processed?
• Which payment method have you opted for to withdraw your winnings? Was it the same one you used in the past?
• What is the current status of your withdrawal request — is it shown as "pending" or "processed" in your casino account? If possible, please attach a screenshot of your withdrawal history in this thread so we can review it.

We will do our best to resolve this issue promptly. Thank you in advance for your reply.

Best regards,

Kristina