Betor Casino - The player's experiencing an unspecified issue.

After waiting here for 12 hours and trying to call their support, where they took my phone 2 times and then deliberately ignored me, they wrote to me the next day that they returned the amount, but it didn't happen!

Obviously, no one wanted to comment on it!

Dear labsluk,

Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with Betor Casino. I’m afraid, I will need more information regarding your problem. Please could you elaborate? Are you waiting for a deposit, refund or a payout? I will be waiting for your reply patiently.

Best regards,

Nick

Dear labsluk,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

I deposited money, the casino blocked it and allegedly sent the money back ... nothing, nothing, and nothing again!

and what about customer support at betor? those make me want to vomit!

Hello labsluk,

As long as the casino returned your deposit and you had no remaining balance or pending withdrawal on your casino account, they have every right to close it without any reasoning or prior notification.

Is there anything else we can assist you with?

Dear labsluk,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

The complaint will be now closed for the above mentioned reason.

Because you answer absolutely nonsense, it is not worth communicating with you!