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HomeComplaintsBetNjet Casino - Player is unable to deposit funds.

BetNjet Casino - Player is unable to deposit funds.

Opened
Current status

Waiting for player to reply

6d 20h 48m 21s

BetNjet Casino
Safety Index:Below average

Case summary

The player from the United Kingdom encounters issues with deposits not being added to their casino account and has not received any response to their emails.

Public
Public
2 days ago

no response to emails regarding deposits not being added to account.

Public
Public
3 hours ago

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Public
Public
3 hours ago

Dear LizzieCG,

Thank you very much for submitting your complaint. I’m sorry to hear about the issue you’re experiencing.

If your deposit has never been credited to your casino account, the only thing I can recommend is contacting your payment provider for an investigation. Please keep in mind that this process can be complex and may take up to a month. In such cases, the casino’s ability to intervene is often limited.

I’m sorry that we can’t provide more immediate assistance at this time. However, I will leave this complaint open for a month, and I kindly ask you to keep us updated on any progress.

Thank you for your understanding.

Best regards,

Veronika

LizzieCG has 6d 20h 48m 21s to reply

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