Betmaster Casino MX - Player’s withdrawals are delayed.

I've been trying to withdraw my funds for two days now, and they keep telling me they have a problem with the payment provider and I still can't withdraw. They tell me to try with smaller amounts, but I can't even do that with the minimum of 20 USDC. That's all they tell me. My account is supposedly not blocked, it's verified, but I still can't withdraw the money.

Occasionally I can make small withdrawals of 20 USDC, but then it takes an hour to make no withdrawals because they all fail.

At first I had no problems withdrawing, the problem was later I had to make withdrawals with smaller amounts and in the end I can no longer withdraw anything.

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Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Betmaster Casino MX.

Please allow me to ask you a few questions so I can better understand the situation.

• Did you achieve your current balance with the help of a bonus?
• Is this the first time the casino is having technical issues with their payment provider from your perspective?
• Did the casino suggest payouts using alternative payment methods?

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas