The player from Greece reports that all his recent withdrawal requests are declined by the operator, despite past withdrawals being processed normally.
Betlabel Casino - Player's withdrawals are now declined.
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Betlabel Casino
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3 days ago
from yesterday all withdrawls declined by operator the previously withdrawls proccess normally
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17 hours ago
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17 hours ago
Dear ads_ks1234,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions so I can fully understand the situation.
- Do you have access to your account? Or is it restricted in any way?
- Have you made any successful withdrawals before?
- Could you please confirm that you have passed the KYC verification?
- Have you accumulated your winnings with or without an active bonus?
I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Jean
