Betlabel Casino - Player's winnings have been confiscated unfairly.

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Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. I checked the Bonus T&Cs and I found this:

10. The bonus must be wagered in full before you can withdraw all the funds from your account. Once the bonus has been wagered, the remaining bonus funds, up to a maximum of the initial bonus amount, will be credited to your main account. If, after the bonus has been wagered, your remaining bonus account balance is less than the minimum stake, the bonus will be deemed lost.

Sadly, there is not much I can do to support your case at this time, especially when the casino shares all the relevant information on the website. Casinos try to design their bonuses to be as attractive as possible, and setting a maximum cashout limit for bonus winnings is very common. Please, do not hesitate to let me know if there is anything else I could help you with, otherwise, I will be forced to close this complaint.

Thank you very much in advance for your understanding.

Best regards,

Attila