BetiBet Casino - Player’s account has been closed without reason.

So I went on to this site set up a account made 6 deposits was in the middle of playing a game and the account just shut down I had money in my account I got a email to say my account was disabled no reason why and to contact support I did and they just couldn’t give me a reason this is the email I have got back still no reason and still noting about refunding the funds I depoited they basically accepted €250 in depoits and in the middle of me playing a game disabled my account given no details I want my money I deposited back they can’t just accept deposits then disable my account with money in it and not give me a chance to win it back or give me no reason to hwy they disabled the account please help thanks.

Thank you for contacting us.

After reviewing your account, we’ve confirmed that the closure is an administrative decision and cannot be reversed.

Best regards

Luke

Customer support 

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Dear Bowfinger22,

Thank you very much for submitting your complaint.

To help me better understand your case, could you please answer the following questions?

• Did you accumulate your winnings by playing casino games, sports betting, or both?
• Did Casino communicate with you the reason of blocking your account?
• Had you completed KYC verification before you lost access to the account?

Thank you very much in advance for your cooperation. I look forward to your reply.

Karla M.