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HomeComplaintsbet365 Casino IT - Player’s complaining about overall casino experience.

bet365 Casino IT - Player’s complaining about overall casino experience.

Closed
Our verdict

Player stopped responding

Amount: €100

bet365 Casino IT
Safety Index:Very high

Case summary

The player from Italy is highly dissatisfied with the overall casino experience. We rejected the complaint because the player didn't respond to our messages and questions.

Public
Public
5 years ago
Translation

*** children but you want to put the casino back without a bad deposit

Edited by a Casino Guru admin
Automatic translation:
Public
Public
5 years ago

Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem but I’m afraid, I will need more information and details regarding your problem. Could you please elaborate? I hope we will be able to help you to resolve this issue as soon as possible. I will be waiting for your reply patiently.

Best regards,

Petronela

 

 

Public
Public
5 years ago

Hello,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Public
Public
5 years ago

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with a further investigation or suggest possible solutions.

The player can reopen this complaint anytime.

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