HomeComplaintsBDM Bet Casino - Player’s deposits are delayed.

BDM Bet Casino - Player’s deposits are delayed.

Opened
Current status

Waiting for player to reply

25d 11h 25m 56s

BDM Bet Casino
Safety Index:Very high

Case summary

The player from Austria faces issues with her deposits, as two amounts have been debited from her account but not credited to her casino account.

Public
Public
5 days ago
deTranslationgb

I made two deposits and these were not credited by the casino, but the amounts were debited from my account.

Automatic translation:
Public
Public
4 days ago

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Public
Public
4 days ago

Dear Player,

Thank you very much for submitting your complaint. I'm sorry to hear about your problem. If your deposit has never been credited to your casino account, the only thing I would recommend is contacting your payment provider. They need to investigate but bear in mind that it's a complicated process that takes one month approximately. In these cases, the casino usually has its hands tied.

I'm sorry that we couldn't be of much help at this time. I will leave this complaint open for a month and kindly ask you to keep us updated. Thank you very much for your understanding.

Best regards,

Attila


claudi3110 has 25d 11h 25m 56s to reply

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