APEXCASINO - Player's account has been closed.

I ran into a problem: I deposited 20,000 rubles at Apex Casino, raised it to 30,000 rubles, and set it for withdrawal. An hour later, I logged into my account and it was blocked. Before this, I deposited 12,000 rubles and withdrew 200,000 rubles without any problems, but now, as we can see, I'm a scammer.

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Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with APEXCASINO.

Please allow me to ask you a few questions so I can better understand the situation.

• Could you please share a link to the casino's website?
• Did the casino specify what the particular rule 4.1.7 says?
• Could you please advise how long you were a player at the casino and when exactly your account was blocked?
• What games did you play to accumulate your current balance in the casino? (slots, live games, betting on sports)
• Did you achieve your current balance with the help of a bonus?

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas