The player from Nova Scotia requested a withdrawal of €1,900 but was only allowed to withdraw €1,000 and has been waiting for a month for the funds. She expresses concerns about the casino being a scam and is considering pursuing the matter.
Alvynn Casino - Player's withdrawal is delayed.
Opened
Current status
Waiting for player to reply
6d 5h 24m 46s
Alvynn Casino
Safety Index 6.6 Fresh casinoCase summary
Discussion
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4 days ago
Simply did a withdrawal of the max amount as I won 1900 but would only allow 1000. I have been waiting all this time. I know now that they are a scam.... just wondering if I could actually pursue this.
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18 hours ago
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18 hours ago
Dear Nsgurl,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.
- Have you made any successful withdrawals from the casino in the past?
- Could you please confirm that you have passed the KYC verification?
- Have you accumulated your winnings with the help of a bonus?
I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Tomas
