HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All45,822Opened955Not solved5,710Solved12,937Rejected26,220
Active filters: Casino:
Clear all filters
Case closed Our verdict

Player stopped responding

Disputed amount: €11,500

Casino1 Club - Player’s winnings were confiscated because of “irregular betting patterns”.

Casino1 Club
Safety Index:Very low Submitted: 22 Nov 2019
Case closed Our verdict

Player stopped responding

Disputed amount: €4,300

RoyalSpinz Casino - Player experienced self-exclusion difficulties.

RoyalSpinz Casino
Safety Index:Very low Submitted: 22 Nov 2019
Case closed Our verdict

Player stopped responding

Disputed amount: €1,700

Casollo Casino - Delayed withdrawal.

Casollo Casino
Safety Index:Very low Submitted: 22 Nov 2019
Case closed Our verdict

Player stopped responding

Disputed amount: €1,000

Casillion Casino - Player’s winnings were confiscated.

Casillion Casino
Safety Index:Low Submitted: 22 Nov 2019
Case closed Our verdict

Player stopped responding

Disputed amount: €3,800

Jack21 Casino - Unusual technical difficulties.

Jack21 Casino
Safety Index:Above average Submitted: 22 Nov 2019
Case closed Our verdict

Unjustified complaint

Disputed amount: €130

Casino Barcelona - Account suspended for initial verification process.

Casino Barcelona
Safety Index:Very high Submitted: 21 Nov 2019
Resolved Our verdict

Case closed

Disputed amount: €1,000

Wir Wetten Casino - Verification difficulties.

Wir Wetten Casino
Safety Index:Low Submitted: 21 Nov 2019
Resolved Our verdict

Case closed

Disputed amount: 7,632.5 din

MaxBet Casino - System error during bonus activation.

MaxBet Casino
Safety Index:Very high Submitted: 21 Nov 2019
Case closed Our verdict

Player stopped responding

Disputed amount: ??

LeoVegas Casino - Player expressed distrust in the fairness of casino games.

LeoVegas Casino
Safety Index:High Submitted: 20 Nov 2019
Case closed Our verdict

Unjustified complaint

Disputed amount: €700

Casoo Casino - Player’s account suspended without explanation.

Casoo Casino
Safety Index:High Submitted: 20 Nov 2019
Show more complaints (+10)
Showing 45,461 - 45,470 of 45,822 complaints
1...4,546 4,547 4,548...4,583
Go to pageof 4,583 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news