HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All44753Opened969Not solved5592Solved12627Rejected25565
Active filters: Casino:
Clear all filters
Resolved Our verdict

Case closed

Disputed amount: €520

Jackpot Village Casino - Player’s withdrawal of bonus winnings has been declined due to invalid depositing method.

Jackpot Village Casino
Safety Index:Below average Submitted: 23 Feb 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: £750

Club Lounge Casino - Player lost all the funds after unwanted bonus has been activated in his account.

Club Lounge Casino
Safety Index:Very low Submitted: 23 Feb 2020
Case closed Our verdict

Player stopped responding

Disputed amount: $800

Silveredge Casino - Player’s withdrawal of bonus winnings has been declined.

Silveredge Casino
Safety Index:Low Submitted: 23 Feb 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: ??

1001 Bingo Casino - Player wishes to be excluded from the email list

1001 Bingo Casino
Safety Index:Above average Submitted: 23 Feb 2020
Resolved Our verdict

Case closed

Disputed amount: A$160

Fair Go Casino - Player’s balance seems to be lost due to a technical glitch.

Fair Go Casino
Safety Index:Below average Submitted: 22 Feb 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €600

Funclub Casino - Player’s withdrawal of bonus winnings has been declined.

Funclub Casino
Safety Index:Below average Submitted: 22 Feb 2020
Resolved Our verdict

Case closed

Disputed amount: €6,252.66

Rembrandt Casino - Player’s having difficulties to withdraw his money.

Rembrandt Casino
Safety Index:Below average Submitted: 22 Feb 2020
Resolved Our verdict

Case closed

Disputed amount: €490

7 Gods Casino - Player is experiencing difficulties receiving her winnings.

7 Gods Casino
Safety Index:High Submitted: 22 Feb 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: €1,300

Casoo Casino - Player claims that his several requests for self-exclusion have been ignored.

Casoo Casino
Safety Index:High Submitted: 22 Feb 2020
Case closed Our verdict

Player stopped responding

Disputed amount: A$30

Tangiers Casino - Player’s account has been closed due to multiple accounts accusation.

Tangiers Casino
Safety Index:Below average Submitted: 21 Feb 2020
Show more complaints (+10)
Showing 43,901 - 43,910 of 44,753 complaints
1...4390 4391 4392...4476
Go to pageof 4,476 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news