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All42,266Opened788Unresolved5,628Resolved13,365Rejected22,485
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Joka Room Casino - Player is complaining about a bonus.

Closed Submitted: 09 Jun 2020
Disputed amount: A$200
Safety Index 2.3 Very low
Our verdict No reaction

HappiStar Casino - Player’s account has been closed due to multiple account accusations.

Unresolved Submitted: 09 Jun 2020
Black points: 37
Disputed amount: 2,000,000 Rp
Safety Index 6.4 Below average
Our verdict Unjustified complaint

V.Vegas Casino - Player is enquiring about contact information.

Closed Submitted: 09 Jun 2020
Disputed amount: €30
Safety Index 9.8 Very high
Our verdict Unjustified complaint

Casoo Casino - Player’s winnings from promotional play have been voided.

Closed Submitted: 08 Jun 2020
Disputed amount: $5,000
Safety Index 8.6 High
Our verdict Player stopped responding

CanPlay Casino - Player has been accused of breaching bonus terms and conditions and had his winnings confiscated.

Closed Submitted: 08 Jun 2020
Disputed amount: C$1,700
Safety Index 7.2 Above average
Our verdict Player stopped responding

Extra Vegas Casino - Player’s bonus winnings have been voided.

Closed Submitted: 08 Jun 2020
Disputed amount: €1,400
Safety Index 6.3 Below average
Our verdict No reaction policy

House Of Pokies Casino - Player has been asked to provide documents for additional verification.

Unresolved Submitted: 08 Jun 2020
Black points: 194
Disputed amount: A$10,000
Safety Index 2.9 Very low
Our verdict Case closed

Hyperino Casino - Player’s complaining about not receiving a free spin bonus.

Resolved Submitted: 08 Jun 2020
Disputed amount: €30
Safety Index 9.0 Very high
Our verdict Insufficient evidence from casino

BondiBet Casino - Player’s account has been blocked.

Unresolved Submitted: 07 Jun 2020
Black points: 1,577
Disputed amount: €3,500
Safety Index 5.6 Below average
Our verdict Player stopped responding

EgoCasino - Player is disappointed with overall casino experience.

Closed Submitted: 07 Jun 2020
Disputed amount: €20
Safety Index 4.2 Low
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