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All42,000Opened747Unresolved5,591Resolved13,298Rejected22,364
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Our verdict Unjustified complaint

ViperWin Casino - Player's withdrawal is delayed.

Closed Submitted: 09 Apr 2025
Disputed amount: €500
Safety Index 6.0 Below average
Our verdict Case closed

Legzo Casino - Withdrawal of player's winnings has been delayed.

Resolved Submitted: 09 Apr 2025
Disputed amount: €750
Safety Index 7.6 Above average
Our verdict Insufficient evidence from player

CrownPlay Casino - Player seeks refund after self-exclusion request ignored.

Closed Submitted: 09 Apr 2025
Disputed amount: NZ$7,685
Safety Index 6.9 Above average
Our verdict Player stopped responding

Vegasino Casino - Player’s withdrawals are delayed.

Closed Submitted: 09 Apr 2025
Disputed amount: €1,497
Safety Index 7.9 Above average
Our verdict Case closed

Immerion Casino - Player’s withdrawal request is delayed.

Resolved Submitted: 09 Apr 2025
Disputed amount: €924
Safety Index 8.5 High
Our verdict Case closed

BassBet Casino - Player seeks refund after delayed self-exclusion.

Resolved Submitted: 09 Apr 2025
Disputed amount: €1,200
Safety Index 7.8 Above average
Our verdict No reaction policy

Afun Casino MX - Player’s account has been frozen.

Unresolved Submitted: 09 Apr 2025
Black points: 13
Disputed amount: Mex$2,443
Safety Index 3.3 Very low
Our verdict No reaction policy

Ding Ding Ding Casino - Player believes that their withdrawal has been delayed.

Unresolved Submitted: 09 Apr 2025
Black points: 40
Disputed amount: $102
Safety Index 9.0 Very high
Our verdict Case closed

MrWest Casino - Player’s withdrawal has been delayed.

Resolved Submitted: 09 Apr 2025
Disputed amount: A$1,500
Safety Index 6.5 Above average
Our verdict Case closed

Candy Spinz Casino - Player’s winnings haven’t been received yet.

Resolved Submitted: 09 Apr 2025
Disputed amount: €200
Safety Index 9.0 Very high
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