7BitCasino - Player’s withdrawal has been delayed.

7Bit not once but 3 times in a row has made it almost impossible for me to withdraw my funds. I know they’re just trying to get people who are addicted to put the funds back through rather than wait but that’s not me!

I have played many, many other casinos that have the simple verification process but physically disabling any payment method I can use to withdraw and telling me it’s just an error on there end is absolutely stressful and I’m over trying to fight them for my winnings EVERYTIME!!!

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Dear Tamika99,

Thank you very much for submitting your complaint. We are sorry to hear about the issue with your withdrawal and understand your concern. However, please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. This delay may be caused by unfinished KYC verification or a high volume of withdrawal requests.
That’s why we advise players to be patient, cooperate fully with casino, and wait at least 14 days after requesting their withdrawals before submitting a complaint.

If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days since requesting the withdrawal, we will intervene and do our best to help you.
Thank you in advance for your patience and understanding.

Best regards,
Complaints Resolution Center

Thank you for providing further details.

I understand how frustrating it can be to encounter repeated difficulties when trying to withdraw your winnings.

• Could you please let us know which payment method(s) you used for your previous successful withdrawals from 7Bit Casino?
• Please also share a screenshot of your withdrawal history showing those successful transactions so we can better understand the situation.

Please keep in mind that casinos are sometimes limited in which payment methods they can offer, often due to geographical restrictions or agreements with payment providers. If the casino has advised you to use a different withdrawal method, I recommend following their instructions to avoid further delays.

You should also be prepared for the possibility that the casino may ask you to make a small deposit using the new payment method to verify it. This is a standard procedure in some cases.

I look forward to your reply.

Dear Tamika99,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

We regret to inform you that, due to the lack of response from the player to our messages, inquiries, and reminder, we are unable to proceed with further investigation or provide potential solutions at this time. As a result, we must close this complaint for the moment.
However, please note that the player retains the option to reopen this complaint at any time in the future should they choose to resume communication. We remain open and ready to assist in resolving the matter should the player decide to reach out again.

Thank you for your understanding.

Best regards,
Jean
Casino.Guru