HomeComplaints7BitCasino - Player has deposit issues at the casino.
7BitCasino - Player has deposit issues at the casino.
Closed
Our verdict
Player stopped responding
Amount:
26 XRP
7BitCasino
Safety Index
9.5 Very high
Case summary
The player from Japan faced issues with depositing money into a casino. He sought assistance in resolving the situation. The Complaints Team extended the communication period by 7 days for the player to respond, but due to a lack of response, the complaint was closed.
The player from Japan faced issues with depositing money into a casino. He sought assistance in resolving the situation. The Complaints Team extended the communication period by 7 days for the player to respond, but due to a lack of response, the complaint was closed.
Automatic translation:
Discussion
Public
Ai05MGI1
Bronze
Public
1 year ago
Translation
Continuation of my previous complaint: I found out where the funds went, but I can't register
Site seven bit?
It seems to have good reviews, but is it true?
Casino guru, please do your job once in a while.
前回のクレームの続き資金の行き場所判明したけど、私が登録出来ない
サイトセブンビット?
評価いいみたいだけど本当?
カジノグルさんたまには仕事して下さい
Automatic translation:
Public
Tomas
Complaint Specialist
Public
1 year ago
Dear sxzw74,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with 7BitCasino.
Please allow me to ask you a few questions so I can better understand the situation.
Do I understand correctly that you don't have an account in this online casino?
Have you contacted the casino and asked for assistance with the issue already? What response have you received?
Could you please share with me your communication with the casino? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here
Thank you very much in advance for your reply.
Best regards,
Tomas
Dear sxzw74,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with 7BitCasino.
Please allow me to ask you a few questions so I can better understand the situation.
Do I understand correctly that you don't have an account in this online casino?
Have you contacted the casino and asked for assistance with the issue already? What response have you received?
Could you please share with me your communication with the casino? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here
Thank you very much in advance for your reply.
Best regards,
Tomas
Public
Ai05MGI1
Bronze
Public
1 year ago
Translation
Could someone from 7bit's support come forward?
I would like to ask Casino Guru, is it common for 7bit to substitute for punters' debts?
Since it has been highly rated, please
7ビットさんのサポートの方でてきてくれませんか?
カジノグルさんにお尋ねしますが、7ビットさんがpuntersさんの債務を代替する事は日常的ですか?
こんなに高い評価されてるのだから是非お願いします
Edited
Automatic translation:
Public
Ai05MGI1
Bronze
Public
1 year ago
Translation
Why are you changing the name of the sender?
Are you anticipating cases like this one?
Is it a tax issue?
Please answer number 1 first
It was a lot of work and stress.
I've emailed you several times but no response?
As I mentioned in the email earlier, the account seems to be fake.
Well, I guess that kind of thing happens with virtual currency.
You'd better go to the police
Punters commits crimes under the name 7bit
What is the reason?
Please come out, punters.
please
7bit is doing very well.
That's fine.
何故、送金名義を変えているのか?
今回みたいなケースをみこしてですか?
税金の問題ですか?
まず1番で答えて下さい
えらく手間とストレスがかかりました。
何度かメールしたけど返事なしですよね?
先程メールで話しましたが口座が偽物らしい
です まぁ仮想通貨ならそんな事もあるのですかね
警察に行った方が良いですよ
puntersさんが名義を7ビット名義で犯罪を犯す
理由はなんでしょうか?
puntersの方出てきて下さい
お願いします
7ビットさん大変繁盛されてますね
よろしいことです
Edited
Automatic translation:
Sensitive attachment
Ai05MGI1
Bronze
Sensitive attachment
1 year ago
Translation
Am I correct in assuming that you do not have an account with this online casino?
Apparently there was one, but it was just forcibly removed.
I have already contacted the casino to resolve this issue.
Have you asked for help with this? What was the response?
Yes, we exchanged about 30 messages, but I will keep a record of them. Is it okay to share them and still comply with regulations?
Can you share your experience with the casino?
When I asked the exchange to look at the documents, it turned out to be a fake account that they had no knowledge of.
Please send your email or chat transcript to the email address below. , or post a screenshot here
Also, I would like to ask Mr. Casino Guru, why did people post complaints about Punterz?
Is it banned?
tell me
あとカジノグルさんに聞きたいけどなんでpunterzのクレーム書き込み
禁止になってんの?
教えて
Automatic translation:
Public
Ai05MGI1
Bronze
Public
1 year ago
Translation
Casino gurus are not eating the haze either.
I can't make a fair judgment
カジノグルも霞食っていきてるわけじゃねーから
公平な判断出来ないんだよな
Automatic translation:
Public
Ai05MGI1
Bronze
Public
1 year ago
Translation
It's been especially bad lately
Can Casino Guru help you?
Are they rescuing regular users?
Ask yourself this once and see for yourself!
Probably deleted. Just watch it for yourself.
最近特にひどいよ
カジノグルがあなたお役に立てるか?
一般ユーザーをレスキューしてるのかね?
一度、我が身に問うてミタマエ!
多分削除 まああんたらだけ見てくれ
Automatic translation:
Public
Tomas
Complaint Specialist
Public
1 year ago
I am sorry, but I don't understand your comments.
Please explain the situation from your point of view, and let me know how you believe we might help.
I am sorry, but I don't understand your comments.
Please explain the situation from your point of view, and let me know how you believe we might help.
Public
Tomas
Complaint Specialist
Public
1 year ago
Dear sxzw74,
We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.
Dear sxzw74,
We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.
Public
Tomas
Complaint Specialist
Public
1 year ago
We regret to inform you that, due to the lack of response from the player to our messages, inquiries, and reminder, we are unable to proceed with further investigation or provide potential solutions at this time. As a result, we must close this complaint for the moment. However, please note that the player retains the option to reopen this complaint at any time in the future should they choose to resume communication. We remain open and ready to assist in resolving the matter should the player decide to reach out again.
Thank you for your understanding.
Best regards, Tomas Casino.Guru
We regret to inform you that, due to the lack of response from the player to our messages, inquiries, and reminder, we are unable to proceed with further investigation or provide potential solutions at this time. As a result, we must close this complaint for the moment. However, please note that the player retains the option to reopen this complaint at any time in the future should they choose to resume communication. We remain open and ready to assist in resolving the matter should the player decide to reach out again.
Thank you for your understanding.
Best regards, Tomas Casino.Guru
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