HomeComplaints4raBet Casino - Player’s withdrawal request is delayed.

4raBet Casino - Player’s withdrawal request is delayed.

Closed
Our verdict

Player stopped responding

Amount: 2,500 INR

4raBet Casino
Safety Index 8.5 High

Case summary

The player from India requested a withdrawal on 25.07.2026 but had not received his funds two weeks later. Despite providing a bank statement and making multiple attempts to contact the company, he had not received any response regarding his withdrawal. He confirmed that his account was fully KYC verified, he had previously made successful withdrawals, and the winnings were not tied to an active bonus. We asked for clarification on whether the withdrawn amount had been returned to his gaming account and whether a new withdrawal had been submitted, but he did not reply. As a result, the complaint was closed due to his lack of response, as we could not continue the investigation without further communication.

Written by Veronika
Complaint Resolution Center Deputy Team Lead
Submitted: 08 Aug 2026 | Closed : 04 Sep 2026
Sensitive attachment
Sensitive attachment
3 weeks ago
inTranslationgb

Hello sir, I had made the withdrawal on 25.07.2026, but I have not received the withdrawal till today i.e. 08.08.2026. I have also given the bank statement to the company and the company is not giving any response. Sir, please help me in getting my withdrawal done, sir please.

Please get my withdrawal done sir. Even after contacting you several times, I am not getting any response. Sir, please help me.

Automatic translation:
Public
Public
3 weeks ago

Important notice:

Casino Guru will never ask for payments or access to your accounts to complete KYC. If someone claims to be from Casino Guru and does that, do not share any information.

We only contact players through this official complaint thread or via @casino.guru e-mail addresses. Always check the sender’s domain and verify your complaint resolver’s e-mail address by clicking on their avatar visible inside the official complaint thread.

If anything seems suspicious, contact us directly.

Stay safe.

Public
Public
3 weeks ago

Dear 8199003089123,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions so that I can fully understand the situation.

  • Have you made any successful withdrawals before?
  • Could you please confirm that you have passed the KYC verification?
  • Have you accumulated your winnings with or without an active bonus?

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Veronika

Public
Public
3 weeks ago
inTranslationgb

Sir ji, I have already withdrawn a lot of money from this, 20k, 50k, 100k, this has happened for the first time, due to which I am very happy.

Yes sir my id full kyc verified hm inka vip customer hu

Without any active bonus

Please, I have sent the bank statement to him many times but Sir, these company people are not giving my withdrawal. Now please tell me Sir, the bank account in which I had made the withdrawal is someone else's bank account. Now again and again he is not giving the bank statement and this company is harassing me again and again. Sir, please help me.

Automatic translation:
Private
Private
2 weeks ago
Sensitive information

This post has been made private by Casino Guru. It contains sensitive information meant to be seen only by the involved parties.

Public
Public
2 weeks ago
inTranslationgb

I have returned the money after 21 days, you have made me very happy but tell me one thing sir, I have Crore Bet on your site?

Automatic translation:
Public
Public
2 weeks ago

Dear 4raBet Casino representative,

Thank you for reaching out to us and assisting the player.


Dear 8199003089123,

Could you please specify if the amount you requested for withdrawal was returned to your gaming account in the meantime? If so, have you submitted a new withdrawal request?

Public
Public
1 week ago

Dear 8199003089123,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Public
Public
3 days ago

We regret to inform you that, due to the lack of response from the player to our messages, inquiries, and reminder, we are unable to proceed with further investigation or provide potential solutions at this time. As a result, we must close this complaint for the moment.
However, please note that the player retains the option to reopen this complaint at any time in the future should they choose to resume communication. We remain open and ready to assist in resolving the matter should the player decide to reach out again.

Thank you for your understanding.

Best regards,
Veronika
Casino.Guru

flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.