The player from India requested a withdrawal on 25.07.2026 but has not received his funds two weeks later. Despite providing a bank statement and multiple attempts to contact the company, he has not received any response regarding his withdrawal.
Hello sir, I had made the withdrawal on 25.07.2026, but I have not received the withdrawal till today i.e. 08.08.2026. I have also given the bank statement to the company and the company is not giving any response. Sir, please help me in getting my withdrawal done, sir please.
Please get my withdrawal done sir. Even after contacting you several times, I am not getting any response. Sir, please help me.Important notice:
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Dear 8199003089123,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions so that I can fully understand the situation.
I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Veronika
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