4raBet Casino - Player’s withdrawal is restricted.

I tried to withdraw 100000INR and they declined that saying try with new request, but they started doing withdrawal limit only 1000INR that means I can’t withdraw my whole amount until 100 days

Hello Kaushik0305,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with 4raBet Casino. Please allow me to ask you a few more question before we would move forward.

• Could you please advise if your account is already verified and if yes, since when exactly?
• Did you accumulate your winnings with real money or did you use a bonus?
• When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

Hello Nick,

Thanks for looking up my case

1. Yes, my account is verified and it happened to be on Jan 27th
2. I accumulated my winnings with real money
3. I spoke to them just a day ago and related to this Withdrawal limit issue and there was no explanation

please let me know if you had any more questions

Hello Kaushik0305,

Would it be possible to forward the communication between you and the casino to nikolas.b@casino.guru for further review?

Awaiting your response.

Regards,

Nick

Yes, you can absolutely forward that

Thanks

Hello Kaushik0305,

I still haven't receive any e-mail from you - would it be possible to forward the requested information to nikolas.b@casino.guru?

Awaiting your response.

Regards,

Nick

Dear Kaushik0305,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.