HomeComplaints4raBet Casino - Player's payment is delayed.

4raBet Casino - Player's payment is delayed.

Opened
Current status

Waiting for player to reply

29d 19h 56m 45s

4raBet Casino
Safety Index 8.5 High

Case summary

The player from India made a successful UPI payment of ₹2,000 on September 13, 2026, but the amount has not been credited to the recipient's account. He requests an investigation into the transaction and resolution through either crediting or refunding the amount.

Written by Veronika
Complaint Resolution Center Deputy Team Lead
Submitted: 12 Sep 2026
Private
Private
3 days ago
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Public
Public
4 hours ago

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Public
Public
4 hours ago

Dear Anshuman23,

Thank you very much for submitting your complaint. I’m sorry to hear about the issue you’re experiencing.

If your deposit has never been credited to your casino account, the only thing I can recommend is contacting your payment provider for an investigation. Please keep in mind that this process can be complex and may take up to a month. In such cases, the casino’s ability to intervene is often limited.

I’m sorry that we can’t provide more immediate assistance at this time. However, I will leave this complaint open for a month, and I kindly ask you to keep us updated on any progress.

Thank you for your understanding.

Best regards,

Veronika

Anshuman23 has 29d 19h 56m 45s to reply

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