4raBet Casino - Player's deposits are missing for over 40 days.

Multiple deposits totaling ₹15,750 missing for 40 days despite Bank Settlement Proof

I am reporting a missing deposit issue with 4rabet. I made multiple deposits on March 27, 2026, totaling ₹15,750.

Both my banks (ICICI and Jio Payments Bank) have officially confirmed that these funds were SUCCESSFUL and SETTLED to the merchant's account. I have provided 4rabet with the official bank resolution letters (UTRs: 614111071067, 039945058880, 145470462708, 601549589201, 021431752716, 936477289369).

Despite 40 days of follow-up and providing full bank statements proving no refund was received, 4rabet support keeps giving template replies about 'internal review.' They are ignoring official bank evidence. I request Casino Guru to mediate this case.

Important notice:

Casino Guru will never ask for payments or access to your accounts to complete KYC. If someone claims to be from Casino Guru and does that, do not share any information.

We only contact players through this official complaint thread or via @casino.guru e-mail addresses. Always check the sender’s domain and verify your complaint resolver’s e-mail address by clicking on their avatar visible inside the official complaint thread.

If anything seems suspicious, contact us directly.

Stay safe.

Hello,

Thank you very much for submitting this complaint. I'm sorry to hear about the problem you're experiencing. Please allow me to ask you a few questions to clarify your situation.

• Have you made any successful deposits into this casino either before or after these issues occurred?
• Could you please send me a screenshot of your deposit history from your casino account, clearly showing the uncredited deposits?
• Am I correct in understanding that six transactions were deducted from your bank account, but did not reach your casino account?

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika