The player from India deposited ₹6,000, ₹9,500, and ₹19,900 into his RABET account, but none of these amounts have been credited to his gaming wallet. He is seeking assistance with this issue.
4raBet Casino - Player's deposit has not been credited.
Opened
Current status
Waiting for Casino Guru to reply
3d 7h 13m 36s
4raBet Casino
Safety Index 8.5 HighCase summary
Discussion
Public
Public
4 days ago
I deposited the following amounts into my RABET account:
₹6,000 on August 9
₹9,500 on August 14
₹19,900 on August 25
However, not a single rupee has been credited to my gaming wallet so far. I am in a very difficult situation; please help.
Public
Public
3 days ago
Important notice:
Casino Guru will never ask for payments or access to your accounts to complete KYC. If someone claims to be from Casino Guru and does that, do not share any information.
We only contact players through this official complaint thread or via @casino.guru e-mail addresses. Always check the sender’s domain and verify your complaint resolver’s e-mail address by clicking on their avatar visible inside the official complaint thread.
If anything seems suspicious, contact us directly.
Stay safe.
Public
Public
3 days ago
Dear Raj5555,
Thank you very much for submitting your complaint. I’m sorry to hear about the issue you’re experiencing.
If your deposit has never been credited to your casino account, the only thing I can recommend is contacting your payment provider for an investigation. Please keep in mind that this process can be complex and may take up to a month. In such cases, the casino’s ability to intervene is often limited.
I’m sorry that we can’t provide more immediate assistance at this time. However, I will leave this complaint open for a month, and I kindly ask you to keep us updated on any progress.
Thank you for your understanding.
Best regards,
Veronika
