The player from India reports that her account at 4raBet is permanently blocked without a valid reason, while her account balance is approximately ₹10,125.79. She received a vague explanation about a 'terms violation' but was not provided with specific details.
4raBet Casino - Player's account is permanently closed.
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4raBet Casino
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4 days ago
Dear AskGamblers Team,
I am filing this complaint against 4raBet regarding my account being permanently blocked without any valid reason. My current account balance is ₹10,125.79 (approximately 106.72 USDT).and 11000 inr also.
When I tried to access my account, I received a technical error. Upon contacting their live support, I was told that my account is permanently banned for a 'terms violation.' However, the support representative refused to provide any specific details or evidence regarding which term was violated.
Additionally, there are significant technical glitches in my transaction history where the dates are showing as 2025 and 2026, which is very suspicious. I have always played fairly and followed all rules. It seems like the platform is intentionally withholding my funds.
I request AskGamblers to help me either get my account unblocked or get a full refund of my remaining balance. I have attached all necessary screenshots as proof."
Public
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yesterday
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Public
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yesterday
Hello,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with 4raBet Casino.
Please allow me to ask you a few questions so I can better understand the situation.
- Could you please advise how long you were a player at the casino and when exactly your account was blocked?
- What games did you play to accumulate your current balance in the casino? (slots, live games, betting on sports)
- Did you achieve your current balance with the help of a bonus?
- When have you passed account verification, and which documents did the casino request from you?
I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Tomas
