4raBet Casino - Player’s account is closed due to verification failure.

My account has been blocked because of failed verification.

But I completed my profile verification 4 months ago and I am successful withdrawaling the money since 3 months but they suddenly asked for the profile verification and when I tried to complete my profile verification it's got declined and my account got blocked.

Important notice:

Casino Guru will never ask for payments or access to your accounts to complete KYC. If someone claims to be from Casino Guru and does that, do not share any information.

We only contact players through this official complaint thread or via @casino.guru e-mail addresses. Always check the sender’s domain and verify your complaint resolver’s e-mail address by clicking on their avatar visible inside the official complaint thread.

If anything seems suspicious, contact us directly.

Stay safe.

Dear Yadav_jitu,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.

• Is there any chance that someone from your household or using the same IP address has also created an account at this casino?
• Have you accumulated your winnings with or without an active bonus?
• When exactly was your account blocked?
• Could you please share with me your communication with the casino regarding the accusations made against you? Send emails or chat transcripts to my email at jean.s@casino.guru or post screenshots here

I hope we will be able to help you resolve this issue. Thank you very much in advance for your reply.

Best regards,

Jean

• No, no one play casino games in my house. Yes, i logged in my account into my new iphone but my gmail was not added in the phone and also I didn't remember my password. So, i reset my password and makes a deposit and played.

• I accumulated my winning without any active bonus.

• My account was got blocked on date 04/07/26, time 8:26pm.

Dear Yadav_jitu,

Thank you for your cooperation and for providing all the necessary information. I truly appreciate the time and effort you’ve taken to share everything with us so far.

Your complaint will now move to the next stage of our process and be handled by your dedicated Resolver, Jana, (jana.k@casino.guru). This is a standard step in our procedure, as the Resolver will take over communication with the casino directly and manage your case from this point onward.

No action is required from you right now. Your Resolver will reach out through this thread if any additional details are needed. You can rest assured that your case is in very capable hands.

I wish you the best of luck and hope your case will be resolved to your satisfaction soon.

Kind regards,

Jean

Why you are wasting my time.

You are taking complete 7 day's for an single conversation.

It's takes more than a month to resolve an complain if you response like this.

It's an bad experience for us here 😔.

I am completely lost my hope from here I don't think you will reply me back or this complain gonna to be solved.

I think my kids will continue the next conversation with you take your own time remove this timer.

This is 2026 here AI supercomputers and a billion dollars company but still taking 7 day's like Indian government office to resolve an complaint.

Thanks you so much for wasting my time.

Dear Yadav_jitu,

I am sorry to hear your account got blocked. I will contact the casino and try to resolve the issue as soon as possible. Now I would like to invite a 4raBet Casino representative to join this conversation and participate in resolving this complaint.

Dear 4raBet Casino, could you please state why the player's account got blocked? Could you please provide us with the evidence? You can put the statement here and paste the evidence here or send it to my email address jana.k@casino.guru. Thank you in advance for providing the information.

Kind regards, Jana

Dear Yadav_jitu, we have reviewed your account and must inform you that it has been blocked due to a violation of our platform's rules. Please review our Terms & Conditions at https://4rabetweb.com/terms-and-conditions, paying particular attention to Sections 5 and 13, which explain the relevant rules and the possible reasons for account restrictions. If you have any further questions, please contact our support team via Telegram @help4rabetsupport_bot or email help@4rabet24.com.

4RABET Support

Dear 4raBet Casino,

I would like to kindly request that you provide the relevant evidence, including any screenshots or supporting documents, to jana.k@casino.guru. This information will greatly assist us in understanding the alleged violation involving the player. Unfortunately, without the requested evidence, we will be unable to proceed any further. Thank you for your cooperation and assistance in this matter.

Dear Yadav_jitu, Unfortunately, your account is currently restricted due to a violation of our rules. We kindly ask you to check our Terms & Conditions at https://4rabetweb.com/terms-and-conditions (specifically Sections 5 and 13) for more information.

4RABET Support

Dear 4raBet Casino,

Thank you for your message. I understand that the player has violated a rule. Could you kindly provide the relevant evidence, such as screenshots or any other documentation, to assist us in proceeding further? Your ongoing support in this matter is sincerely appreciated.

Dear Jana,

Thank you for your report and for your further consideration of this matter.

We would like to clarify that the player's account (Jitu Yadav , email address: apnatimeyegajitu@gmail.com) has been blocked due to a failed verification attempt.

Unfortunately, the documents or verification steps provided by the user did not meet our required security standards, which resulted in the failed verification attempt and subsequent account closure.

Dear 4raBet Casino,

Thank you for your message. In order to move forward with this case, I would appreciate it if you could send the relevant evidence to jana.k@casino.guru. This will enable us to thoroughly evaluate the information you have provided. Thank you for your ongoing assistance and support in this matter.

Dear Jana,

Thank you for your report and for following up on this case.

Please be advised that the account belonging to Jitu Yadav (apnatimeyegajitu@gmail.com) was blocked due to a failed verification process. The provided documents did not meet our mandatory security standards, which unfortunately resulted in account closure.

Dear 4raBet Casino,

In order to proceed further with this matter, I would appreciate it if you could provide the necessary evidence, such as screenshots or any relevant documents from your internal audit, to jana.k@casino.guru. Without this information, we will be unable to properly evaluate the situation and resolve the complaint effectively. Your continued assistance and support throughout this process are greatly appreciated.

Dear Jana,

We would like to clarify the current status of this case.

The account belonging to Jitu Yadav (apnatimeayegajitu@gmail.com) was blocked due to a violation of our platform rules identified during the verification process.

We are currently preparing the relevant evidence and supporting documentation regarding the account restriction. The requested materials will be provided to you once they are fully prepared and ready for release.

We appreciate your patience while the necessary documentation is being finalized.

Dear 4raBet Casino,

Thank you for your recent update. I will evaluate the issue as soon as I receive the email containing the relevant evidence. I sincerely appreciate your continued support and cooperation in this matter.