HomeComplaints4raBet Casino - Player’s account has been closed.

4raBet Casino - Player’s account has been closed.

Closed
Our verdict

Other

Amount: 5,000 INR

4raBet Casino
Safety Index:High

Case summary

The player from India had a 4rabet account blocked due to a failed verification after being debited Rs 5000. The casino claimed she had reported fraud concerning her account. The player reported that her account was blocked when she attempted to withdraw winnings after making a deposit. The complaint could not be resolved because the player did not provide the requested information needed for further investigation. Consequently, the complaint was closed due to lack of cooperation.

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1 month ago

My 4rabet account was debited with a width of Rs 5000, verification failed and the account was also blocked. When I asked, they said that you have also claimed fraud in your account.

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1 month ago

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1 month ago

Hello,

Thank you for submitting your complaint. I’m sorry to hear about the difficulties you’ve experienced. May I ask a few questions to better understand the situation?

  • Could you please tell me which games you were focused on — slots, live casino, sports betting, etc.?
  • Do I understand correctly that you had INR5000 in your casino account before you lost access to it?
  • Were your winnings accumulated while a bonus was active, or without an active bonus?

I hope we can help resolve this issue promptly. Thank you in advance for your reply.

Best regards,

Kristina


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1 month ago

I made a deposit and then won; subsequently, when I attempted to make a withdrawal, my account was blocked.

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1 month ago

Thank you for your reply, Vimalgk1. I understand you may be busy or distressed by the situation, but it appears my earlier questions have not yet been answered. Could you please review my initial message and provide the requested information? These details are essential for us to proceed with the case. Thank you in advance for your assistance.


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3 weeks ago

Dear Vimalgk1,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

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3 weeks ago

Thanks for responding

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3 weeks ago

Pleased solve quickly

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2 weeks ago

I would appreciate your cooperation in this matter. Please revisit my first message and provide the necessary information at your earliest convenience. I want to emphasize that without your assistance, our ability to support you will be significantly limited, and it may lead us to close this complaint. Thank you again for your cooperation and understanding.

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2 weeks ago

Please unblock my account my hard money

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2 weeks ago

I apologize, but without your cooperation, we are unable to proceed with further investigation and provide efficient support.

Due to the aforementioned reasons, we will now proceed to close this complaint. Thank you for your understanding. I am genuinely sorry that we were not able to assist you more effectively in this particular situation, as we always aim to help players resolve their issues whenever possible.

Please remember that you are welcome to contact us again if you run into any problems with this or any other casino in the future. Whether it is a question, a concern or a new issue that needs to be looked into, our team is here and ready to support you.



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