The player from the United Kingdom faces a 94-day delay on a £600 withdrawal from 24CasinoBet, despite being fully verified and having previous withdrawals processed without issues. He cites a breach of the casino's own 72-hour processing Terms & Conditions and reports contradictory responses from Customer Support, which has not resolved his issue.
24CasinoBet - Player’s £600 withdrawal is delayed 94 days.
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Waiting for Casino Guru to reply
6d 16h 0m 34s
24CasinoBet
Safety Index 2.7 Very lowCase summary
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12 hours ago
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12 hours ago
Hello,
Thank you very much for submitting your complaint. I’m sorry to hear about the issue with your withdrawal and understand your concern. However, I’d like to emphasize that we received many complaints about delayed withdrawals from this specific gambling establishment. Regardless of many submitted cases, the casino decided to have a No Reaction Policy approach to all our attempts to negotiate any kind of issues. I can only imagine how frustrating it must be waiting for your money and not having any feedback about when you’ll receive it and I also genuinely hope that your winnings will be sent to you eventually.
- Could you please clarify how many days it took for the last withdrawal to be processed?
- Which payment method have you opted for to withdraw your winnings? Was it the same one you used in the past?
Thank you in advance for your cooperation and reply.
Best regards,
Kristina
