24Casino - Player's account has been closed without notice.

I had money in my account. Suddenly it was deactivated my account without notice. I can not get in touch with the on mail or live chat. No responses at all

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Dear Norwegiangambler ,

Thank you for submitting your complaint. I’m sorry to hear about the difficulties you’ve experienced. May I ask a few questions to better understand the situation?

• Could you please tell me which games you were focused on — slots, live casino, sports betting, etc.?
• Had you completed KYC verification before you lost access to the account?
• Were your winnings accumulated while a bonus was active, or without an active bonus?

I hope we can help resolve this issue promptly. Thank you in advance for your reply.

Karla M.