The player from Azerbaijan reports an uncredited deposit of 100 AZN made on September 27, 2026, that has not reflected in his casino account despite being deducted from his bank card. The issue remains unresolved after over nine days, and he seeks assistance to either credit the missing funds or process a full refund.
1win Casino - Player's deposit is delayed.
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Current status
Waiting for player to reply
29d 23h 0m 16s
1win Casino
Safety Index 8.7 HighCase summary
Discussion
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59 minutes ago
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59 minutes ago
Dear ta1ehmhdmv,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. If your deposit has not been credited to your casino account, I recommend contacting your payment provider so they can investigate. Please note that this can be a complex process and may take approximately one month. In these cases, the casino is usually unable to act while the payment provider investigates.
I apologize that we cannot be of more assistance at this time. I will leave this complaint open for one month and would appreciate it if you could keep us updated on any progress. Thank you for your understanding.
Karla M.
