The player from India files a complaint against 1win for unfair account blocking and confiscation of his winnings totaling ₹17,955,273. Despite completing all verification and KYC procedures, his withdrawal is pending for over 50 days, and the casino accuses him of fraud without specific evidence. He requests an independent investigation to recover his funds.
1win Casino - Player’s account is closed and winnings confiscated.
Opened
Current status
Waiting for casino to reply
4d 18h 10m 59s
1win Casino
Safety Index 8.7 HighCase summary
Discussion
Public
Public
2 days ago
Dear casino representative,
Thank you for confirming that your specialists are investigating the case. We understand that reviewing the relevant account and technical records may require some time.
We are extending the timer by 7 days. Please share your findings with us within this period or, if the review cannot be completed by then, provide us with a concrete update and expected completion date.
Thank you for your cooperation.
