ComeOn! Casino NL Review

A player from Sweden, even after deactivating Mobilebet due to a gambling addiction, has managed to continue making deposits and obtaining bonuses. In the view of the player, this has led to a considerable loss of money.

The player from Manitoba is experiencing issues with their bonus deposit with free spins not being credited, and poor customer support. The player also had their bet in a blackjack game rejected, which drained their balance. Now the player has been restricted from accessing the site.

The player from Norway had deposited Bitcoin into her ComeOn account, but the funds had not been credited. She had attempted to contact customer service but received no response. We had advised her to contact her payment provider and verify the transaction details. However, she failed to respond to our follow-up inquiries for further investigation. Consequently, we had to reject the complaint due to a lack of necessary information and response from the player.

A player from Finland found his ComeOn casino account closed and his balance confiscated, with the given reason being an alleged violation of terms and conditions. The player, however, was unclear about the specific breach of rules. The last information we received from the complainant was that the casino decided to pay his balance while his account remained closed. The complaint was rejected because the player stopped responding to our messages and questions. Later, based on the update received from the player, we reopened the case and updated the status to 'resolved'.

The player's account was closed without any further explanation. We marked the complaint as resolved after the casino offered to pay the player despite their account being blocked. The player found this outcome satisfactory.

The player from Finland had his account blocked without further explanation. The complainant has confirmed that the casino reconsidered its previous decision and the disputed funds were paid out approximately 3 weeks after the casino was informed about the complaint. The complaint is resolved.

The player from Finland had his balance blocked and confiscated due to accusations of fraud. The complaint was temporarily closed because the issue was being handled by the ADR, and we were waiting for its final decision. Later, the complaint was reopened to find out the ADR's final decision and solution for the case. Although we have not received the ADR's final decision, and we even do not know if it was being handled by any ADR at all, the player confirmed that the disputed funds were successfully paid out. The complaint was resolved approximately 6 months after the complaint was submitted on casino.guru for the first time.