When reviewing and assessing Chilli Casino, our independent casino review team has weighed its advantages and drawbacks following our casino review methodology. To define whether this casino is legit and safe, or possibly harmful, our reviewers has carefully considered the fairness of its Terms and Conditions, licenses, customer support, limits, existing player complaints, and other important factors.
We've worked out the casino's Safety Index, a numerical and verbal representation of online casinos' safety and fairness, based on these discoveries. The higher the Safety Index, the more likely you are to play and receive your winnings without any issues. Chilli Casino has a High Safety Index of 8.8, which makes a recommendable option for most players in terms of fairness and safety. Continue reading our Chilli Casino review and learn more about this casino in order to determine whether or not it's the right one for you.
Safety Index – Chilli Casino fairness and safety
Our process for establishing a casino's Safety Index involves a detailed methodology that considers the variables we've collected and analyzed during our review. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc.
In our review of Chilli Casino, we have looked closely into the Terms and Conditions of Chilli Casino and reviewed them. We discovered some rules or clauses that were not to our liking, but on the whole, we find the T&Cs to be mostly fair. A rule that is unfair or predatory can possibly be used against players to excuse not paying out winnings to them. However, we found only minor issues in this casino when searching for unfair or predatory rules.
Considering our estimates and the factual data we have collected, Chilli Casino appears to be a average-sized online casino. It has a very low amount of restrained payouts in complaints from players, when we take its size into account (or has no player complaints listed). We factor in the number of complaints in proportion to the casino's size, recognizing that larger casinos tend to experience a higher volume of player complaints.
As far as we are aware, no relevant casino blacklists mention Chilli Casino. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at.
All in all, when combined with other factors that come into play in our review, Chilli Casino has landed a High Safety Index of 8.8. This casino can be considered a recommendable option for most players since it fosters fairness and honesty in their treatment of customers.
Note: According to our records, Chilli Casino is related to 4 other online casinos. Due to the link between these casinos, we included the characteristics of related casinos in the calculation of Safety Index of Chilli Casino. They resulted in a higher Safety Index than this casino would have without related casinos.
Terms and Conditions of Chilli Casino evaluated
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. It's not uncommon to find clauses and rules in the Terms and Conditions of some casinos that we deem unfair or predatory, since they provide the casino with grounds to withhold player winnings under specific circumstances.
We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of Chilli Casino to be mostly fair.
Note: For more specifics regarding our findings from the T&Cs evaluation click here.
Player complaints submitted about Chilli Casino
Considering player complaints is integral to our casino review process as they offer a comprehensive view of the issues experienced by players and the casinos’ attitude in resolving these problems. Each casino's Safety Index is calculated after carefully considering all complaints received by our Complaint Resolution Center, as well as complaints gathered through other channels.
We currently have 0 complaints directly about this casino in our database, as well as 6 complaints about other casinos related to it. Because of these complaints, we've given this casino 23 black points in total, out of which 23 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
Chilli Casino user feedback and reviews evaluated
At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback. We determine the overall user feedback score based on the player feedback submitted to us. The score can range from Terrible to Excellent.
Unfortunately, there are no user reviews of Chilli Casino in our database yet. If you have had an enjoyable or unpleasant encounter with this casino, please be the first to review and rate it on our website.
Note: Please note that user reviews may not accurately reflect the casino's quality. Certain casinos may submit fake reviews to improve their overall user feedback score. On the contrary, there may be unsatisfied players leaving numerous negative reviews to lower the casino’s score. We aim to filter these out and compute an impartial user feedback score; thus, for these reasons, the user reviews are not a part of the Safety Index calculation process.
Licenses and company data
Chilli Casino is owned by BGO Entertainment Ltd and has estimated revenues exceeding $1,000,000 per year. This establishes it as a small to medium-sized online casino within the bounds of our categorization.
Chilli Casino has licenses from licensing organizations in the following countries or regions: United Kingdom (United Kingdom Gambling Commission), Alderney (Alderney Gambling Control Commission).
Payment methods, win and withdrawal limits
Chilli Casino supports 14 payment options. This includes: Skrill, Neteller, PaySafeCard, Mastercard, VISA, Trustly, PayPal, EuTeller, Maestro, VISA Electron, Zimpler, Bank transfer, Interac, Instant Payments by Citadel.
There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.
Withdrawal limits
Win limits
Unlimited
GBP 250,000 per spin
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.
Languages and customer support options
To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. You can find languages available at Chilli Casino in the table below.
Language
Website
Customer support
Live chat
English
Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. We believe customer support is very important as it provides assistance should you encounter any problems with registration at Chilli Casino, managing your account, withdrawals, or other matters. According to our tests and collected information, Chilli Casino has a fast and professional customer support.
Casino games and slots available at Chilli Casino
Chilli Casino offers these types of casino games: Slots, Roulette, Blackjack, Baccarat, Jackpot games, Live games.
Casino games from 27 game providers are offered. This includes NetEnt, Apricot (Microgaming), Playtech, Play'n GO, Blueprint Gaming, Evolution Gaming, Quickspin, Red Tiger Gaming, iSoftBet, Nextgen Gaming, Eyecon, BGaming, Barcrest, Lightning Box, 1X2 Gaming, Realistic Games, Ash Gaming, Blue Gem Gaming, SG Interactive, Inspired Gaming, Live 5 Gaming, GECO Gaming, SunFox Games, BGO, Reel Time Gaming, Rarestone gaming, Triple Edge Studios.
Chilli Casino bonus offers and codes
Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. There is 1 bonus offered by Chilli Casino in our database at the moment. More information is available in the 'Bonuses' section of this review.
Note: Our separate page features details on Chilli Casino bonuses for additional information about this casino's offers.
Browse all bonuses offered by Chilli Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
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User reviews of Chilli Casino
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Safety Index explained
Safety Index of Chilli Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Chilli Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:High8.8/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be mostly fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
This casino forbids certain betting patterns or strategies when playing with bonus funds, but we have not witnessed this rule being used against players yet.
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
