CasinoSecret Review

Name: CasinoSecret Review
Item: CasinoSecret
Rating: 9.2
Author: Zuzana Clarksdottir

9.2/10Safety Index Very high by Casino Guru

Browse recommended casinos

CasinoSecret Review

Doesn't accept players from Ohio

No Deposit Bonus:

Not available

Deposit Bonus:

Not available

Find on Google

Access from Ohio blocked, VPN forbidden

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Payment methods

Show all (19)

Withdrawal limits

per month

$50,000

per week

$10,000

Owner Niollo BV

Established 2018

Estimated annual revenues

> $5,000,000

Licensing Authorities

Curaçao (GC)

OverviewBonusesUser reviews9Safety Index explainedDiscussion1Payment methods19

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CasinoSecret Review

We've thoroughly reviewed CasinoSecret and gave it a Very high Safety Index, which is the best rating any casino can get from us. In our review, we've considered the casino's player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors. CasinoSecret is related to other online casinos listed below and its rating is also positively influenced by them. So, if you were ever wondering whether this casino is safe and legit or a scam, read the full review below to learn more.

According to our research and estimates, CasinoSecret is a medium-sized online casino revenue-wise. However, it's a part of a big group of related casinos with high combined revenues. The revenue of a casino is an important factor, as bigger casinos shouldn't have any issues paying out big wins, while smaller casinos could potentially struggle if you manage to win really big.

We have found no relevant complaints about this casino.

Warning: CasinoSecret has a win limit of €500,000 per spin (game round). If you win more, you will not get the money exceeding the limit. We consider any win limit to be extremely unfair to players, which is why we penalize any casino that has implemented it, unless the win limit is enforced by third-party factors, such as local regulations.

Based on all of the information mentioned in this review and the Very high Safety Index of this casino, we can conclusively say that CasinoSecret is a great place to play. If you are looking for a perfect online casino, we recommend trying out this one.

Bonuses

No Deposit Bonus:

Not available

Deposit Bonus:

Not available

Payment methods

Show all (19)

Withdrawal limits

per month

$50,000

per week

$10,000

Games
Show all

Slots

Roulette

Blackjack

No betting

Video poker

No bingo

Baccarat

Jackpot games

Live games

No poker

No craps

No keno

No scratch cards

No eSports betting

Crash games

Language options

Japanese website

Only Japanese customer support

Only Japanese live chat

Game providers
Show all (39)
Game providers (39)

CASINO SCREENSHOTS

Positives

The casino offers interesting promotions and tournaments
Popular progressive jackpot slots
High withdrawal limit
Bitcoin accepted
Extensive collection of live dealer games

Negatives

Live chat support is not available 24/7

Interesting facts

Casino only for Japanese players

Author & Guarantor: Zuzana Clarksdottir Last updated: 06 Jul 2023 Anything incorrect or missing? Let me know

CasinoSecret bonuses

Browse all bonuses offered by CasinoSecret, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews of CasinoSecret

This is a place to share experience with CasinoSecret. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:

Not enough reviews

Rated by 9 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

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Casino Guru

We want players to understand gambling.

Toby1975

Novice

• 6 months ago

Don't be fooled by the instant bonus with no wagering requirements! When you make a deposit, the wagering requirements are 5x, so it's almost impossible to withdraw money. Most casinos have wagering requirements of 1x to 2x.

I am unable to reply to the comment from Casino Secret below, so I will edit the original text.
Please refrain from making comments that say Casino Secret is better than others. Your comment only contains some good opinions. There are many people around me who are suffering from not knowing the wagering requirements for cash. Even if you request improvements to make the cash wagering requirements more clearly disclosed to support, they will not respond at all.

CasinoSecret

Thank you for your feedback. Many players enjoy it and receive withdrawals.
If you have any questions, please contact customer support.

butei241001

Novice

• 9 months ago

My account was closed without permission and I could not withdraw $1300.97. This is a site that only collects personal information, so please do not access it unnecessarily! It is dangerous!

Malicious sites that can't even withdraw money Customer support for collecting personal information can't connect
出金すらできない悪質なサイト
個人情報収集目的である
カスタマーサポート繋がらない

CasinoSecret

Dear butei241001

Regarding the closure of the account, the decision is made by the department in charge according to the terms of use.
Please check with customer support regarding the reason for the closure.
Also, as stated in Section 6 of our privacy policy,
Please be assured that we have taken strict security measures to protect your personal information.

hoangtrungxd10

Novice

• 1 year ago

After completing the number of valid betting rounds for the bonus and completing the account verification, I was immediately locked out of my account within the same day. A liar bookie!

CasinoSecret

Regarding the closure of the account, the department in charge is making a decision in accordance with the terms of use.
Please check with customer support regarding the reason for the closure.

Safety Index of CasinoSecret explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of CasinoSecret. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Very high9.2/10

Medium-sized casino, based on our research and estimates

We consider the casino's T&Cs to be fair

Not found on any relevant casino blacklist

No player complaints or very low value of withheld winnings in complaints in relation to the casino's size

We also considered other factors, which had a neutral impact on the casino's Safety Index

The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Complaints about CasinoSecret and related casinos (5)

5All0Opened0Not solved1Solved4Rejected

Complaints directly about CasinoSecret

Case closed Our verdict

Other

Disputed amount: $50

Player experiences game error and lost money.

The player from Japan had experienced an error while playing a casino game. Despite having followed the casino's advice to clear their cookies and cache and play a different game, the issue had persisted. When the game errored again, the lost money was not refunded. The player had been unable to provide screenshots or game history due to login issues, but eventually managed to log in and send a screenshot of the error screen. However, the player had chosen to deplete their balance to demonstrate the error, which had hindered our ability to investigate. We had to close the complaint as rejected due to lack of evidence and the player's decision to continue playing despite the technical issue.