HomeOnline CasinosCasino.me Review
Casino.me Review
Doesn't accept players from Ohio
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Important (1)
Find on Google
Payment methods
Show all (28)
  • Payz (ecoPayz)
  • VISA
  • Mastercard
  • Diners Club
  • American Express
  • Bitcoin (BTC)
  • Sony bank
  • Kagoshima Bank
Withdrawal limits
 per month
$20,000
Sweetspot N.V.
2020
< $1,000,000
OverviewBonusesUser reviews3Safety Index explainedDiscussion5Payment methods28
Important: Casino may confiscate money from dormant accounts This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (12 to 18 months).
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Casino.me Review

Our expert casino review team has carefully analysed Casino.me in this review and evaluated its positives and negatives using our casino review process. They considered the fairness of the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and other important factors to figure out whether this casino is safe and legit, an outright scam, or somewhere in between.

Based on these markers, we have calculated the Safety Index, a score that summarizes our analysis of the safety and fairness of online casinos. The greater the Safety Index, the higher the likelihood of playing and receiving your winnings smoothly. Casino.me has an Above average Safety Index of 6.9, making it a viable choice for certain players. However, there are numerous casinos with even higher rankings in terms of fairness and safety. Carry on reading our Casino.me review to make an informed decision whether or not this casino is the right fit for you.

Safety Index of Casino.me – Is it fair and safe?

In working out a casino's Safety Index, we utilize a complex formula that acknowledges the collected data that we have addressed in our review. This generally means the casino's T&Cs, complaints from players, estimated revenues, blacklists, and such.

We have carefully examined and analyzed the Casino.me Terms and Conditions as part of our review of Casino.me. We found some rules or clauses that were not favorable. Based on our findings, we consider the T&Cs to be somewhat unfair. Unfair or predatory rules can potentially be used against players to justify not paying out winnings to them. Because of our findings, we recommend proceeding with caution if you decide to play at this casino.

Casino.me is a medium-sized online casino based on our estimates or collected information. Considering its size, this casino has an average sum of disputed winnings in complaints from players. Since bigger casinos will often receive more complaints because of the larger number of players, we take into account both the casino's size and player feedback.

To our knowledge, Casino.me is absent from any significant casino blacklists. If a casino has landed itself a spot on a blacklist such as our Casino Guru blacklist, this could mean that the casino has mistreated its customers. When seeking out an online casino to play at, we consider it crucial for player to not take this fact lightly.

On the whole, also considering other contributing factors in our assessment, Casino.me has achieved a Safety Index of 6.9, which is classified as Above average. This makes it an acceptable option for some players, but there are better casinos for players who value a fair and safe environment in online gambling.

Note: To the best of our knowledge, Casino.me is associated with 5 other online casinos. The Safety Index of Casino.me takes into account the qualities of all the interconnected online casinos. This connection has resulted in a decreased Safety Index.

T&Cs of Casino.me evaluated

We go through the Terms and Conditions of each casino we review in great detail and examine their fairness level. In the Terms and Conditions of numerous casinos, we find rules that we regard as unfair or openly exploitative, since these rules are oftentimes the reasons casinos use in order to avoid paying out player winnings.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Casino.me to be somewhat unfair.

Note: You can find our specific findings from the T&Cs evaluation here.

Casino.me player complaints

In our casino review methodology, we pay extra attention to player complaints, as they give us an important insight into issues faced by players and the casinos' approach in resolving them. When calculating each casino's Safety Index, we consider all complaints submitted through our Complaint Resolution Center, as well as ones we collect from other sources.

We currently have 0 complaints directly about this casino in our database, as well as 7 complaints about other casinos related to it. Because of these complaints, we've given this casino 642 black points in total, out of which 642 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

Casino.me user reviews and feedback

Casino Guru provides users with a platform to rate and review online casinos, and to share their feedback or experience. Based on these, we calculate an overall user feedback score, which can range from Terrible to Excellent.

However, this casino does not have a User feedback score yet. We only calculate it once a casino has at least 15 reviews, but have only received 3 player reviews of Casino.me so far. The reviews have been made available in the User reviews section of this page.

Note: Keep in mind that user reviews may not be the most accurate reflection of the casino's quality. Some reviews may be fake, having been written solely to improve the casino's overall user feedback score. Other reviews may come from dissatisfied players who write numerous negative reviews to worsen the casino's score. While we make every effort to filter out such reviews and determine an unbiased user feedback score, we refrain from incorporating user feedback into our Safety Index calculation due to these factors.

Company information and licenses of Casino.me

Casino.me is in the ownership of Sweetspot N.V. and has an annual revenue estimate greater than $1,000,000. This makes it one of smaller online casinos on our scale.

Casino.me holds a gambling license in Curaçao issued by Curaçao Antillephone N.V..

Withdrawal limits, win limits, and payment method options

Casino.me supports 44 payment methods. This includes: Payz (ecoPayz) , Mastercard, VISA, Diners Club, American Express, Bitcoin (BTC), Sony bank, Kagoshima Bank, Tokyo Star Bank, The Chiba Bank, Hokkaido Bank, Bank transfer, Hiroshima Bank, GMO Aozora Net Bank, Suruga Bank, Hokuriku Bank, Kansai Mirai Bank, Bank of Kyoto, Bank of Yokohama, MUFG Bank, Rakuten Bank, Musashino Bank, SBI Shinsei Bank, Awa Bank, Shizuoka Bank, Aeon Bank, Sumitomo Mitsui Banking Corporation (SMBC), Seven Bank, PayPay, Mizuho Bank, Discover, JCB, Vega wallet JP, Jeton, Binance Coin (BNB), Solana (SOL), Ripple (XRP), Ethereum (ETH), Tron (TRX), Bitcoin Cash (BCH), Litecoin (LTC), Cardano (ADA), Dogecoin (XDG), Stellar Lumens.

Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.

Withdrawal limits Win limits
USD 20,000 per month No win limit
Note: It's possible that some of the payment methods listed may not be used for both deposits and withdrawals. Moreover, the availability of certain payment methods may change depending on your country.

Customer support and language options

Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. Languages and customer support options available at Casino.me are displayed in the table below.

Language Website Customer support Live chat
Japanese Yes Yes Yes

To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. Customer support is crucial to us because it can be very useful in resolving problems with player's account, registration at Casino.me, withdrawals, and other potential areas of concern. Based on the test we have conducted, we have rated the customer support of Casino.me as good.

Slots and casino games at Casino.me

Casino.me gives players an option to play these types of games: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

The casino's game library includes titles from 60 providers. This includes NetEnt, Novomatic, Nolimit City, Play'n GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Big Time Gaming, Playson, iSoftBet, Evoplay, BGaming, Endorphina, Wazdan, Habanero, Red Rake Gaming, Spinomenal, Booming Games, Relax Gaming, Gacha studios, Smartsoft Gaming, Fantasma Games, Swintt, Win Fast, Mancala Gaming, G Games, Spribe, OneTouch, TrueLab Games, Spearhead Studios, RAW iGaming, Mascot Gaming, SlotMill, Onlyplay, PGsoft (Pocket Games Soft), Gaming Corps, Ela Games, Yolted, Synot Games, OctoPlay, Stakelogic, Skywind Group, Caleta Gaming, Peter & Sons, AvatarUX, Live88, Retro Gaming, Blue Guru Games, 3 Oaks Gaming, Kalamba Games, Zillion Games, Golden Hero, Hacksaw Gaming, 4ThePlayer, Print Studios, Ruby Play.

Casino.me bonuses and promo codes

Online casino sites offer bonuses to attract and retain players, as an incentive to register an account with them and begin playing. There are currently 4 bonuses from Casino.me in our database, and all offers are listed in the 'Bonuses' section.

Note: For more information about this casino's offers, check out our separate page dedicated to Casino.me bonuses.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Payment methods

Payment methods
Show all (28)
  • Payz (ecoPayz)
  • VISA
  • Mastercard
  • Diners Club
  • American Express
  • Bitcoin (BTC)
  • Sony bank
  • Kagoshima Bank
Withdrawal limits
 per month
$20,000

Games
Show all

Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games

Language options

Japanese website
Only Japanese customer support
Only Japanese live chat

Game providers
Show all (60)

  • NetEnt
  • Nolimit City
  • Betsoft Gaming
  • Pragmatic Play
  • Novomatic
  • Big Time Gaming
  • Quickspin
  • Evoplay
CASINO SCREENSHOTS
casino.me_game_gallery_desktop
casino.me_homepage_desktop
casino.me_game_gallery_mobile
casino.me_homepage_mobile
casino.me_promotions_mobile

Positives

  • Deposits and withdrawals in cryptocurrencies
  • Good selection of games
  • Supports many payment methods

Negatives

  • Live chat support is not available 24/7
  • Casino supports only one language

Interesting facts

  • Casino only for Japanese players
Author & Guarantor: Mária Buvalová Last updated: 16 Oct 2024 Anything incorrect or missing? Let me know
Casino Bonuses

Casino.me bonuses

Browse all bonuses offered by Casino.me, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews (3)

User reviews of Casino.me

This is a place to share experience with Casino.me. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Not enough reviews

Rated by 3 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review

Casino Guru

We want players to understand gambling.

• 2 years ago
i coudnt email support,it means...you know all of this casino.
be careful.

if they would answer here or wherever,it is so dangerous...

just be careful,especialy japanese.
others rare to deposit here i guess.

japanese, be careful.
  • nothing to say here
  • no contact is the worst
• 3 years ago
Large-scale confiscation of winnings 20% refund for some humans No refund for large winners Casino licking too.
It is better not to use it.
  • Campaign ends without permission Large-scale confiscation of winning money is sloppy
• 3 years ago
The casino here is the worst.
The worst fund confiscation in the history of onkaji and all support is closed.
I feel like running away.
It's not good. You should never use it.
  • Mysterious victory due to rollback Money confiscation error has not occurred It is possible that the campaign was carried out and the money was intentionally collected
Safety Index explained

Safety Index of Casino.me explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Casino.me. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Above average6.9/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
Average value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Important

Important: Casino may confiscate money from dormant accounts This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (12 to 18 months).

Unfair terms and conditions

  • This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (12 to 18 months).

Complaints about Casino.me and related casinos (33)

33All0Opened7Not solved8Solved18Rejected

Complaints directly about Casino.me

Complaints about related PureWin Casino (7)

Resolved Our verdict

Case closed

Disputed amount: 23,000 INR
PureWin Casino
Safety Index:Below average
Submitted: 09 Sep 2022
Resolved Our verdict

Case closed

Disputed amount: 3,500 INR
PureWin Casino
Safety Index:Below average
Submitted: 26 Sep 2021
Resolved Our verdict

Case closed

Disputed amount: 88,000 INR
PureWin Casino
Safety Index:Below average
Submitted: 07 Sep 2021
Resolved Our verdict

Case closed

Disputed amount: 21,000 INR
PureWin Casino
Safety Index:Below average
Submitted: 05 Jul 2021
Resolved Our verdict

Case closed

Disputed amount: 5,900 INR
PureWin Casino
Safety Index:Below average
Submitted: 17 Apr 2021
Resolved Our verdict

Case closed

Disputed amount: 660,000 INR
PureWin Casino
Safety Index:Below average
Submitted: 05 Mar 2021
Resolved Our verdict

Case closed

Disputed amount: 4,000 INR
PureWin Casino
Safety Index:Below average
Submitted: 25 Sep 2020

Complaints about related Mint.io Casino (Same management)

Resolved Our verdict

Case closed

Disputed amount: €80
Mint.io Casino
Safety Index:Below average
Submitted: 15 May 2022
Show more complaints (+2)
Discussion

Casino.me Discussion

Discuss anything related to Casino.me with other players, share your opinion, or get answers to your questions.

Casino Guru

We want players to understand gambling.

Payment methods

Casino.me payment methods

Not available in your country
  • Seven Bank
  • GMO Aozora Net Bank
  • MUFG Bank
  • Rakuten Bank
  • Tokyo Star Bank
  • Awa Bank
  • Suruga Bank
  • Hokkaido Bank
  • Hiroshima Bank
  • SBI Shinsei Bank
  • Shizuoka Bank
  • Bank of Yokohama
  • Bank of Kyoto
  • Hokuriku Bank
  • Kansai Mirai Bank
  • Musashino Bank
  • Currencies
    USD
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