Rated by 22 users
Our expert casino review team has carefully analysed Casino-Mate in this review and evaluated its positives and negatives using our casino review process. They considered the fairness of the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and other important factors to figure out whether this casino is safe and legit, an outright scam, or somewhere in between.
Based on these markers, we have calculated the Safety Index, a score that summarizes our analysis of the safety and fairness of online casinos. The greater the Safety Index, the higher the likelihood of playing and receiving your winnings smoothly. Casino-Mate has a High Safety Index of 8.0, which makes a recommendable option for most players in terms of fairness and safety. Carry on reading our Casino-Mate review to make an informed decision whether or not this casino is the right fit for you.
In working out a casino's Safety Index, we utilize a complex formula that acknowledges the collected data that we have addressed in our review. This generally means the casino's T&Cs, complaints from players, estimated revenues, blacklists, and such.
We have carefully examined and analyzed the Casino-Mate Terms and Conditions as part of our review of Casino-Mate. We uncovered some rules or clauses we did not like and we consider the T&Cs to be somewhat unfair. Unfair or predatory rules could be exploited in order to avoid paying out the players' winnings to them. Taking our finding into consideration, we encourage you to proceed with caution should you decide to play at this casino.
Considering our estimates and the factual data we have collected, Casino-Mate appears to be a average-sized online casino. In proportion to its size, it has received complaints with a low total value of disputed winnings. Since bigger casinos will often receive more complaints because of the larger number of players, we take into account both the casino's size and player feedback.
As far as we are aware, no relevant casino blacklists mention Casino-Mate. If a casino has landed itself a spot on a blacklist such as our Casino Guru blacklist, this could mean that the casino has mistreated its customers. When seeking out an online casino to play at, we consider it crucial for player to not take this fact lightly.
All in all, when combined with other factors that come into play in our review, Casino-Mate has landed a High Safety Index of 8.0. This casino can be considered a recommendable option for most players since it fosters fairness and honesty in their treatment of customers.
We go through the Terms and Conditions of each casino we review in great detail and examine their fairness level. In the Terms and Conditions of numerous casinos, we find rules that we regard as unfair or openly exploitative, since these rules are oftentimes the reasons casinos use in order to avoid paying out player winnings.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Casino-Mate to be somewhat unfair.
In our casino review methodology, we pay extra attention to player complaints, as they give us an important insight into issues faced by players and the casinos' approach in resolving them. When calculating each casino's Safety Index, we consider all complaints submitted through our Complaint Resolution Center, as well as ones we collect from other sources.
We currently have 3 complaints about this casino in our database. Because of these complaints, we've given this casino 407 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
Casino Guru provides users with a platform to rate and review online casinos, and to share their feedback or experience. Based on these, we calculate an overall user feedback score, which can range from Terrible to Excellent.
Judging by the 22 user reviews given to Casino-Mate, it has a Great User feedback score. The reviews have been made available in the User reviews section of this page.
Casino-Mate is owned by Jacked Affiliates Ltd and has estimated revenues exceeding $5,000,000 per year. Based on the revenues, we consider it to be a medium-sized online casino.
Casino-Mate has been granted a gambling license in Curaçao issued by Curaçao Gaming Control Board.
Casino-Mate supports 18 payment options. This includes: Neteller, Payz (ecoPayz) , Mastercard, VISA, InstaDebit, Neosurf, Bitcoin (BTC), Bank transfer, Flexepin, Interac, Cashlib, MiFinity, Bitcoin Cash (BCH), CashtoCode, Dogecoin (XDG), Ethereum (ETH), Litecoin (LTC), Ripple (XRP).
Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.
| Withdrawal limits | Win limits |
|---|---|
| EUR 10,000 per week | No win limit |
| EUR 40,000 per month | |
| CAD 10,000 per week | |
| CAD 40,000 per month | |
| NZD 10,000 per week | |
| NZD 40,000 per month |
When reviewing online casinos, we collect information about their customer support and language options. You can find languages available at Casino-Mate in the table below.
| Language | Website | Customer support | Live chat |
|---|---|---|---|
| English |  |
|
24/7 |
Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. We believe customer support is very important as it provides assistance should you encounter any problems with registration at Casino-Mate, managing your account, withdrawals, or other matters. Casino-Mate has a good customer support, judging by the results of our testing.
Casino-Mate offers these types of casino games: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Casino games from 39 game providers are offered. This includes Novomatic, Play'n GO, Evolution Gaming, Quickspin, Yggdrasil Gaming, Betsoft Gaming, iSoftBet, Playson, BGaming, Wazdan, Habanero, Red Rake Gaming, Spinomenal, Booming Games, Tom Horn, Booongo (BNG), Relax Gaming, Platipus, Qora Games, Swintt, Wizard games, Felt Gaming, Lucky Streak, Stakelogic, RTG Slots, G Games, AvatarUX, Spribe, SpinLogic Gaming, 3 Oaks Gaming, 1spin4win, Flatdog, Games Global, Reevo, n2-LIVE, Mascot Gaming, Vivo Gaming, PGsoft (Pocket Games Soft), Elysium Game Studio.
Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. Our database presently holds 4 bonuses from Casino-Mate, which are listed in the 'Bonuses' section of this review.
Browse all bonuses offered by Casino-Mate, including their no deposit bonus offers and first deposit welcome bonuses.
This is a place to share experience with Casino-Mate. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
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Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Casino-Mate. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
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