Important:
Casino starts charging a significant dormant account fee after 3-6 months
This casino deducts a large regular dormant account fee from player accounts that have been inactive for a very short period of time (3 to 6 months).
In this review of Casino Epic, our impartial casino review team carefully evaluated this casino and its pros and cons based on our casino review methodology. Our expert team has taken into account the fairness of the casino's Terms and Conditions, valid licenses, complaints from players, customer support, limits, and other significant markers to assess whether this casino is safe to play at and legit, an overt scam, or something in between.
Our calculation of the casino's Safety Index, formed from the examined factors, portrays the safety and fairness of online casinos. The greater the Safety Index, the higher the likelihood of playing and receiving your winnings smoothly. Although Casino Epic scored an Above average Safety Index of 6.9, meaning it is a suitable option for some, keep in mind that there are casinos with better rankings in terms of fairness and safety. Carry on reading our Casino Epic review to make an informed decision whether or not this casino is the right fit for you.
Is Casino Epic fair and safe? Safety Index explained
In working out a casino's Safety Index, we utilize a complex formula that acknowledges the collected data that we have addressed in our review. This generally means the casino's T&Cs, complaints from players, estimated revenues, blacklists, and such.
We have carefully examined and analyzed the Casino Epic Terms and Conditions as part of our review of Casino Epic. We uncovered some rules or clauses we did not like and we consider the T&Cs to be unfair. Unfair or predatory rules could be exploited in order to avoid paying out the players' winnings to them. Seeing as we have found some serious issues regarding the fairness of this casino's T&Cs, we encourage you to look for a different casino with fairer T&Cs, or to at least proceed with caution.
According to our approximate calculation or collected information, Casino Epic is an average-sized online casino. Considering its size, this casino has a very low sum of disputed winnings in complaints from players (or it has not received any complaints whatsoever). Since bigger casinos will often receive more complaints because of the larger number of players, we take into account both the casino's size and player feedback.
As far as we know, no relevant casino blacklists include Casino Epic. If a casino has landed itself a spot on a blacklist such as our Casino Guru blacklist, this could mean that the casino has mistreated its customers. When seeking out an online casino to play at, we consider it crucial for player to not take this fact lightly.
In our comprehensive review of all relevant aspects, Casino Epic has attained an Above average Safety Index of 6.9. This casino might be an adequate option for some players, however, keep in mind that there are other casinos that prioritize fair treatment and safety of their customers to a much higher degree.
Casino Epic Terms and Conditions
We go through the Terms and Conditions of each casino we review in great detail and examine their fairness level. In the Terms and Conditions of numerous casinos, we find rules that we regard as unfair or openly exploitative, since these rules are oftentimes the reasons casinos use in order to avoid paying out player winnings.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Casino Epic to be unfair.
Note: Please take a look at our particular findings from the T&Cs examination here.
Player complaints about Casino Epic
In our casino review methodology, we pay extra attention to player complaints, as they give us an important insight into issues faced by players and the casinos' approach in resolving them. When calculating each casino's Safety Index, we consider all complaints submitted through our Complaint Resolution Center, as well as ones we collect from other sources.
We have found one relevant complaint about this casino. Because of this complaint, we've given this casino 180 black points. You can find more information about the complaint and black points in the 'Safety Index explained' part of this review.
Casino Epic user feedback and reviews
Casino Guru provides users with a platform to rate and review online casinos, and to share their feedback or experience. Based on these, we calculate an overall user feedback score, which can range from Terrible to Excellent.
Sadly, our database currently has no user reviews for Casino Epic. You have the opportunity to be the first to evaluate and rate this casino on our website, regardless of whether your experience was positive or negative.
Note: Keep in mind that user reviews may not be the most accurate reflection of the casino's quality. Some reviews may be fake, having been written solely to improve the casino's overall user feedback score. Other reviews may come from dissatisfied players who write numerous negative reviews to worsen the casino's score. While we make every effort to filter out such reviews and determine an unbiased user feedback score, we refrain from incorporating user feedback into our Safety Index calculation due to these factors.
Casino Epic company data and licenses
Casino Epic is owned by Kanon Gaming Limited and has estimated annual revenues higher than $5,000,000. This makes it a medium-sized online casino on our scale.
Casino Epic holds licenses issued by licensing authorities in these countries or regions: Sweden (Spelinspektionen), Malta (Malta Gaming Authority).
Win and withdrawal limits, payment options
Casino Epic supports 1 deposit method. This includes: Zimpler.
Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.
Withdrawal limits
Win limits
EUR 5,000 per week
No win limit
EUR 20,000 per month
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.
Languages and customer support options
Members of our casino review team collect information about customer support and available languages when reviewing online casinos. In the table below, you can see an overview of language options at Casino Epic.
Language
Website
Customer support
Live chat
English
Finnish
Swedish
Danish
Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at Casino Epic, account management, withdrawal process, etc. We would say Casino Epic has an average customer support based on the responses we have received during our testing.
Casino Epic casino games and slots
Casino Epic has these types of casino games on offer: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Other card games, Other games.
Games from 11 casino game providers are available. This includes NetEnt, Nolimit City, Apricot (Microgaming), Play'n GO, Evolution Gaming, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Booming Games, Wizard games, Ruby Play.
Casino Epic bonus offers and codes
Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. However, we are sorry to inform you that there are currently no bonus offers from Casino Epic in our database.
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Games
Show all
Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
No scratch cards
No eSports betting
No crash games
Types of games
Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
No scratch cards
No eSports betting
No crash games
Language options
English website
All languages
(2)
All website languages
EnglishFinnish
English customer support
All languages
(3)
All customer support languages
EnglishDanishSwedish
No live chat
Game providers
Show all
(11)
Game providers (11)
Positives
Huge selection of games
Live dealer games are available
Nice website
Negatives
Not all of the terms and conditions are translated to the language option provided on the website
Browse all bonuses offered by Casino Epic, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
User reviews
(0)
User reviews of Casino Epic
This is a place to share experience with Casino Epic. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
User feedback:
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Casino Guru
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Safety Index explained
Safety Index of Casino Epic explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Casino Epic. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Above average6.9/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be unfair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
Important:
Casino starts charging a significant dormant account fee after 3-6 months
This casino deducts a large regular dormant account fee from player accounts that have been inactive for a very short period of time (3 to 6 months).
Unfair terms and conditions
This casino deducts a large regular dormant account fee from player accounts that have been inactive for a very short period of time (3 to 6 months).
This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.
Complaints about Casino Epic and related casinos (5)
