Our independent casino review team has taken a detailed look at Casinex Casino in this review and evaluated its qualities and drawbacks in accordance with our casino review process. In assessing this casino's safety, our review team has considered crucial factors such as the fairness of its Terms and Conditions, licenses, player complaints, customer support, limits, and other relevant aspects to determine where it falls on the spectrum from safe and legit casino to a potential scam.
Based on the data collected, we have determined the casino's Safety Index, which is a score given to online casinos to describe their level of safety and fairness. With a higher Safety Index, your chances of playing and receiving winnings without complications increase. Casinex Casino has a Below average Safety Index of 6.5, which means it may not be the best choice for most players in terms of fairness and safety. Take a look at our full Casinex Casino review, which offers useful insights to determine whether this casino suits your requirements and preferences.
Fairness and safety of Casinex Casino
We measure a casino's Safety Index by employing a multifaceted formula that takes into the account an abundance of information collected and evaluated in our complex review. These consist of the estimated size of the casino, it's T&Cs, complaints from the players, blacklists, and many others.
In our Casinex Casino review, we carefully went through and inspected the Terms and Conditions of Casinex Casino. We came across some rules or clauses that we did not appreciate, and all in all, we find the T&Cs to be unfair. Unfair or predatory rules have the potential to be held against players to defend withholding their winnings. Therefore, as we discovered some serious issues with fairness of this casino's T&Cs, we advise seeking a casino with fairer T&Cs or at least approaching this casino with caution.
According to our approximate calculation or collected information, Casinex Casino is one of smaller online casinos. This casino has a low value of denied payouts in player complaints with respect to its size. In our evaluation, we factor in both the casinos' size and player complaints, recognizing that larger casinos, having more players, often face a higher number of complaints.
To our knowledge, Casinex Casino is absent from any significant casino blacklists. In case a casino is featured on a blacklist, including our own Casino Guru blacklist, it's likely that the casino has committed wrongdoings towards its customers. Thus, we encourage players to bear this in mind when deciding on which online casino to play at.
On the whole, also considering other contributing factors in our assessment, Casinex Casino has achieved a Safety Index of 6.5, which is classified as Below average. To our knowledge, this casino is not a suitable option for players seeking an online casino that fosters fairness and honesty in its treatment of customers.
Note: Casinex Casino is linked to 2 other online casinos, based on the information we've collected. The Safety Index of Casinex Casino takes into account the qualities of all the interconnected online casinos.
T&Cs of Casinex Casino evaluated
Whenever we assess online casinos, we thoroughly examine each casino's Terms and Conditions to determine their level of fairness. Many of them have T&Cs that contain rules and clauses that we view as unfair or plain predatory, since they can be held against players as a basis for withholding their winnings in certain circumstances.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Casinex Casino to be unfair.
Note: You can find our specific findings from the T&Cs evaluation here.
Casinex Casino player complaints
Player complaints are a crucial component of our casino review process since they provide us with a clear understanding of difficulties faced by players and the way that casinos deal with them. We examine all complaints submitted through our Complaint Resolution Center, and also those we collect from other sources when calculating each casino's Safety Index.
We currently have 0 complaints directly about this casino in our database, as well as 2 complaints about other casinos related to it. Because of these complaints, we've given this casino 5 black points in total, out of which 5 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
Casinex Casino user reviews and feedback
Casino Guru allows users to review and rate online casinos to share their experiences, views, and feedback. These allow us to calculate a general user feedback score that falls between Terrible and Excellent.
However, this casino does not have a User feedback score yet. We only calculate it once a casino has at least 15 reviews, but have only received 1 player review of Casinex Casino so far. The reviews are available on this page in the User reviews section.
Note: Remember that user reviews might not be the most accurate representation of the casino's quality. There have been cases of casinos writing fake reviews to improve their user feedback score. Alternatively, there have also been cases of dissatisfied players who left multiple negative reviews to damage the casino's reputation. We do our best to filter these out and calculate a representative user feedback score; however, just to be safe, we do not include user feedback in our Safety Index calculation.
Company information and licenses of Casinex Casino
Casinex Casino is in the ownership of and has an annual revenue estimate greater than $1,000,000. This makes it one of smaller online casinos on our scale.
Casinex Casino holds licenses issued by licensing authorities in these geographic areas: United Kingdom (United Kingdom Gambling Commission), Malta (Malta Gaming Authority).
Withdrawal limits, win limits, and payment method options
Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.
Withdrawal limits
Win limits
EUR 3,000 per week
No win limit
EUR 6,000 per month
USD 3,000 per week
USD 6,000 per month
Unlimited in GBP
NOK 30,000 per week
NOK 60,000 per month
CAD 3,000 per week
CAD 6,000 per month
BRL 30,000 per week
BRL 60,000 per month
JPY 300,000 per week
JPY 600,000 per month
NZD 3,000 per week
NZD 6,000 per month
ZAR 60,000 per week
ZAR 120,000 per month
GTQ 30,000 per week
GTQ 60,000 per month
Note: It's possible that some of the payment methods listed may not be used for both deposits and withdrawals. Moreover, the availability of certain payment methods may change depending on your country.
Customer support and language options
In our casino reviews, we always collect data about available languages and customer support options. Languages and customer support options available at Casinex Casino are displayed in the table below.
Language
Website
Customer support
Live chat
English
24/7
Spanish
24/7
Portuguese
24/7
Japanese
24/7
Finnish
24/7
French
24/7
To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. Customer support is crucial to us because it can be very useful in resolving problems with player's account, registration at Casinex Casino, withdrawals, and other potential areas of concern. According to our tests and collected information, Casinex Casino has an average customer support.
Casinex Casino slots and casino games
Casinex Casino gives players an option to play these types of games: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games.
The casino's game library includes titles from 81 providers. This includes NetEnt, Nolimit City, Apricot (Microgaming), Playtech, Play'n GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Red Tiger Gaming, Thunderkick, Big Time Gaming, WMS, Scientific Games (SG Digital), Nextgen Gaming, ELK Studios, Eyecon, Barcrest, Wazdan, Lightning Box, Spinomenal, Rabcat, 1X2 Gaming, Tom Horn, 2By2 Gaming, Iron Dog Studio, Chance Interactive, Games Warehouse, Greentube, Inspired Gaming, PearFiction Studios, Jelly, Ino Games, Oros Gaming, Old Skool Studios, Half Pixel Studios, S Gaming, Wishbone, Slingshot Studios, Alchemy Gaming, Skillzzgaming, GONG Gaming Technologies, Shuffle Master, Nailed it! Games, Fortune Factory Studios, ALL41 STUDIOS, Northern Lights Gaming, On Air Entertainment, Bet Digital, Foxium, Buck Stakes Entertainment, Triple Edge Studios, Crazy Tooth Studio, Infinity Dragon Studios, Gameburger Studios, Real Dealer Studios, Leap Gaming, Switch Studios, Blue Ring Studios, Neon Valley Studios, Synot Games, Fugaso, Betcore, Skywind Group, Gamevy, High Limit Studio, Pulse 8 Studios, SpinPlay Games, Neko Games, Gold Coin Studios, Hammertime, Aurum Signature Studios, Core Gaming, Games Global, Just For The Win, Light & Wonder, InnoGames, Snowborn Games, Stormcraft Studios, Circular Arrow, Hacksaw Gaming, AreaVegas.
Casinex Casino bonuses and promo codes
Online casino sites offer bonuses to attract and retain players, as an incentive to register an account with them and begin playing. Our database presently holds 1 bonus from Casinex Casino, which is listed in the 'Bonuses' section of this review.
Note: For more information about this casino's offers, check out our separate page dedicated to Casinex Casino bonuses.
Browse all bonuses offered by Casinex Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
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User reviews of Casinex Casino
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Safety Index explained
Safety Index of Casinex Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Casinex Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Below average6.5/10
One of smaller casinos, based on our research and estimates
We consider the casino's T&Cs to be unfair
Not found on any relevant casino blacklist
Low value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.
Casinos with a Below average Safety Index usually have an unfavorable ratio of their number of visitors to relevant complaints submitted by players. It means that this casino has probably treated some players unfairly in the past.
Submitted:
04 Nov 2021
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