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OverviewBonusesUser reviews8Safety Index explainedDiscussion2Payment methods14
Important:
Casino starts charging a significant dormant account fee after 3-6 months
This casino deducts a regular dormant account fee from player accounts that have been inactive for a short period of time (3 to 6 months).
Captain Spins Casino Review
Captain Spins Casino has been subject to a thorough evaluation done by our expert casino review team. The team has analyzed its strengths and shortcomings in accordance with our casino review methodology. Aspects such as the casino's Terms and Conditions, fairness and transparency, licenses, up-to-date complaints by players, customer support, and withdrawal limits were considered by our independent team to place this casino on a scale from safe and legit to a scam.
Our evaluation has led to the casino's Safety Index, a numerical and verbal representation of our findings regarding safety and fairness of online casinos. The higher the Safety Index, the greater the assurance of playing and receiving winnings without problems. Captain Spins Casino scored a High Safety Index of 8.4, which is why it could be considered a favorable option for most players in terms of fairness and safety. Proceed with reading our Captain Spins Casino review to learn more about this casino. This will help you make an informed decision about whether this casino is right for you.
Safety Index – Captain Spins Casino fairness and safety
To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.
In our review of Captain Spins Casino, we read and assessed Terms and Conditions of Captain Spins Casino in-depth. We came across some rules or clauses that we did not appreciate, and all in all, we find the T&Cs to be somewhat unfair. Unfair or predatory rules have the potential to be held against players to defend withholding their winnings. Therefore, based on our findings, we advise caution if you choose to play at this casino.
Based on our estimates or gathered data, Captain Spins Casino is a medium-sized online casino. This casino has a very low value of denied payouts in player complaints with respect to its size (or it hasn't had any complaints). We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.
Based on our findings, no important casino blacklists feature Captain Spins Casino. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.
Taking into account all factors in our review, Captain Spins Casino has scored a Safety Index of 8.4, representing a High value. For most players seeking an online casino that prioritizes fairness in the online gambling experience they offer, this casino is a recommendable choice.
Note: As far as we are concerned, Captain Spins Casino is related to 4 different casinos. Because of the relationship between these casinos, we have considered the qualities of the related casinos when calculating the Safety Index of Captain Spins Casino.
Terms and Conditions of Captain Spins Casino
When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Captain Spins Casino to be somewhat unfair.
Note: Our particular discoveries from the T&Cs analysis are available here.
Player complaints regarding Captain Spins Casino
Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.
We haven't found any complaints directly about this casino, but we have one complaint about a related casino in our database. Because of this complaint, we've given this casino 105 black points. You can find more information about the complaint and black points in the 'Safety Index explained' part of this review.
User feedback and reviews of Captain Spins Casino
On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.
Nevertheless, this casino does not have a User feedback score yet. We have received 8 player reviews of Captain Spins Casino so far, and the score is only determined after a casino has accumulated at least 15 reviews. Read the reviews in the 'User reviews' part of this page to learn more.
Note: User reviews may not fully reflect the casino’s quality, as some casinos may try to write fake reviews to improve their user feedback score, and there may also be unhappy players writing multiple negative reviews to worsen the casino’s reputation. We try our best to filter them out and generate an unbiased user feedback rating. Nevertheless, we do not consider user feedback when calculating the Safety Index.
Licenses and company information
Captain Spins Casino is owned by White Hat Gaming Limited, and we have estimated its yearly revenues to be greater than $5,000,000. This makes it a medium-sized online casino according to our classifications.
Captain Spins Casino is licensed by Malta Gaming Authority in Malta.
There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.
Withdrawal limits
Win limits
EUR 5,000 per week
No win limit
Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.
Languages and customer support options
To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. The options available at Captain Spins Casino can be seen in the table below.
Language
Website
Customer support
Live chat
English
Spanish
Portuguese
Finnish
French
Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at Captain Spins Casino, your account, withdrawals, or anything else. According to our tests and collected information, Captain Spins Casino has a good customer support.
Casino games and slots available at Captain Spins Casino
Players can enjoy these types of casino games at Captain Spins Casino: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Scratch cards, Other card games, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live roulette.
Casino games supplied by 64 game providers are available. This includes NetEnt, Nolimit City, Apricot (Microgaming), Play'n GO, Evolution Gaming, Pragmatic Play, Red Tiger Gaming, Playson, Push Gaming, Eyecon, BGaming, Wazdan, Rabcat, Relax Gaming, Inspired Gaming, PearFiction Studios, Ino Games, Fantasma Games, Oros Gaming, Old Skool Studios, S Gaming, Wishbone, Slingshot Studios, Alchemy Gaming, GONG Gaming Technologies, Nailed it! Games, Fortune Factory Studios, Spribe, Trigger Button Studios, All For One Studios (ALL41), Northern Lights Gaming, On Air Entertainment, Foxium, Buck Stakes Entertainment, Four Leaf Gaming, Triple Edge Studios, Crazy Tooth Studio, Infinity Dragon Studios, Reel Play, Gameburger Studios, Switch Studios, Barstruck, Blue Ring Studios, Neon Valley Studios, Max Win Gaming, High Limit Studio, Pulse 8 Studios, AvatarUX, Peter & Sons, SpinPlay Games, Neko Games, Blue Guru Games, Kalamba Games, Hammertime, Aurum Signature Studios, Just For The Win, Storm Gaming, Silverback Gaming, Snowborn Games, Electric Elephant, Stormcraft Studios, Hacksaw Gaming, AreaVegas, Print Studios.
Captain Spins Casino bonus offers and codes
Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. There are 4 bonuses offered by Captain Spins Casino in our database at the moment. All the deals are available in the 'Bonuses' section of this review.
Note: Take a look at our designated Captain Spins Casino bonuses page for more details about this casino's bonus offers.
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Bonuses
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Payment methods
Payment methods
Show all
(14)
Payment methods (14)
Withdrawal limits
per week
€5,000
Games
Show all
Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
No keno
Scratch cards
No eSports betting
Crash games
Types of games
Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
No keno
Scratch cards
No eSports betting
Crash games
Language options
English website
All languages
(3)
All website languages
EnglishFrenchSpanish
English customer support
All languages
(5)
All customer support languages
EnglishFrenchSpanishFinnishPortuguese
English live chat
All languages
(5)
All livechat languages
EnglishFrenchSpanishFinnishPortuguese
Game providers
Show all
(64)
Game providers (64)
Casino screenshots
Positives
Various responsible gaming options available
Huge selection of game providers
Live dealer games are available
Nice website
Negatives
Not all payment methods are available for all countries
Lots of restricted countries
Interesting facts
If player win 100,000€ or more, the payout will be divided into ten monthly installments, with 10% of the amount paid each month until the full sum is distributed
Browse all bonuses offered by Captain Spins Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
User reviews
(8)
User reviews of Captain Spins Casino
This is a place to share experience with Captain Spins Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
What can i say. I played in this Casino deposit $10CAD. won $600CAD, and withdraw the cash, got it in my bank after 24hrs. no hassle, no drama. deposit, play and win!! thats it.. lots of games to choose. you get free spins in weekly basis. I cant complain but this Casino is the. best.. Verification not a hassle.. usually if you deposit via interact, you can withdraw the same method. and without extra charges.
free spins weekly
withdrawal not a hassle
clicking a searching game button not easy to find.
I just started playing here so my experience is very short. I did eventually use all 4 deposit bonuses that were available and I have to say they are very nice! I might be bit biased since I beated wager in two of them but this casino felt really good overall. Slots were running hot and didn't lag at all. My first cash out arrived within 24 hours but it was made on Sat/Sunday night. Second withdrawal arrived in one minute! (This was made monday)
Hard to win anything, I've been playing for months, I've never won anything. You play with bonuses, you win, then they take everything away. I don't know how it got that rating.
Difícil de ganhar algo , jogo há meses ,nunca ganhei nada . Vc joga com bônus vai ganhando , depois eles tiram tudo. Não sei como tem essa classificação.
Good casino with nice slots. The promotions are also impressive. Verification is quick and easy, withdrawal is hassle-free. The only downside is the 1 euro withdrawal fee. But otherwise a top casino
I hope that more people will be good with this and I hope that there are some bonuses that we can check out. There's a good game that we can check out this selection. Some negatives have popped out though including country restrictions that are lame.
Safety Index explained
Safety Index of Captain Spins Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Captain Spins Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:High8.4/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
Important:
Casino starts charging a significant dormant account fee after 3-6 months
This casino deducts a regular dormant account fee from player accounts that have been inactive for a short period of time (3 to 6 months).
Unfair terms and conditions
Casino starts charging fees after less than 6 months of account inactivity
T&C copied from the casino's website (in English):
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Continued gameplay after incorrectly evaluated bets renders the bets undisputable
T&C copied from the casino's website (in English):
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Complaints about Captain Spins Casino and related casinos
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