Captain Spins Casino has been subject to a thorough evaluation done by our expert casino review team. The team has analyzed its strengths and shortcomings in accordance with our casino review methodology. Aspects such as the casino's Terms and Conditions, fairness and transparency, licenses, up-to-date complaints by players, customer support, and withdrawal limits were considered by our independent team to place this casino on a scale from safe and legit to a scam.
Our evaluation has led to the casino's Safety Index, a numerical and verbal representation of our findings regarding safety and fairness of online casinos. The higher the Safety Index, the greater the assurance of playing and receiving winnings without problems. Captain Spins Casino has a Below average Safety Index of 5.3, which indicates that it may not be an optimal choice for most players as far as the casino fairness and safety go. Proceed with reading our Captain Spins Casino review to learn more about this casino. This will help you make an informed decision about whether this casino is right for you.
Safety Index – Captain Spins Casino fairness and safety
To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.
In our review of Captain Spins Casino, we read and assessed Terms and Conditions of Captain Spins Casino in-depth. We discovered some rules or clauses that were not to our liking and, on the whole, we find the T&Cs to be unfair. Unfair or predatory rules can possibly be used against players to excuse not paying out winnings to them. Because of our findings, as we identified some serious issues with fairness of this casino's T&Cs, we suggest seeking a casino with fairer T&Cs or at least proceeding with caution if you settle on playing at this casino.
Based upon our estimates and collected information, we consider Captain Spins Casino a very big online casino. This casino has a very low value of denied payouts in player complaints with respect to its size (or it hasn't had any complaints). We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.
Based on our findings, no important casino blacklists feature Captain Spins Casino. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.
All of that, together with other factors considered in our review, has resulted in Captain Spins Casino having a Safety Index of 5.3, which is a Below average value. This casino is not an advisable option for players looking for an online casino that creates a fair environment for their customers.
Note: As far as we are concerned, Captain Spins Casino is related to 3 different casinos. Because of the relationship between these casinos, we have considered the qualities of the related casinos when calculating the Safety Index of Captain Spins Casino. They had a positive effect.
Terms and Conditions of Captain Spins Casino
When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Captain Spins Casino to be unfair.
Note: Our particular discoveries from the T&Cs analysis are available here.
Player complaints regarding Captain Spins Casino
Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.
We haven't found any complaints directly about this casino, but we have one complaint about a related casino in our database. Because of this complaint, we've given this casino 140 black points. You can find more information about the complaint and black points in the 'Safety Index explained' part of this review.
User feedback and reviews of Captain Spins Casino
On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.
Nevertheless, this casino does not have a User feedback score yet. We have received 9 player reviews of Captain Spins Casino so far, and the score is only determined after a casino has accumulated at least 15 reviews. Read the reviews in the 'User reviews' part of this page to learn more.
Note: User reviews may not fully reflect the casino’s quality, as some casinos may try to write fake reviews to improve their user feedback score, and there may also be unhappy players writing multiple negative reviews to worsen the casino’s reputation. We try our best to filter them out and generate an unbiased user feedback rating. Nevertheless, we do not consider user feedback when calculating the Safety Index.
Licenses and company information
Captain Spins Casino is owned by White Hat Gaming Limited, and we have estimated its yearly revenues to be greater than $1,000,000. This makes it a small to medium-sized online casino on our scale.
Captain Spins Casino was licensed by regulatory authorities in these specific countries or geographic areas: Malta (Malta Gaming Authority), United Kingdom (United Kingdom Gambling Commission).
Payment options, withdrawal limits and win limits
Captain Spins Casino supports 17 deposit methods. This includes: Skrill, Neteller, PaySafeCard, Mastercard, VISA, PayPal, Neosurf, Online bank transfer, AstroPay, Bank transfer, ApplePay, CashtoCode, Jeton, Interac, MuchBetter, LuxonPay, MiFinity.
There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.
Withdrawal limits
Win limits
EUR 5,000 per week
EUR 250,000 per spin
EUR 20,000 per month
NOK 2,500,000 per spin
Unlimited in GBP
CAD 250,000 per spin
NOK 50,000 per week
ARS 25,000,000 per spin
NOK 200,000 per month
CLP 250,000,000 per spin
CAD 10,000 per week
INR 25,000,000 per spin
CAD 40,000 per month
NZD 250,000 per spin
NZD 5,000 per week
ZAR 2,500,000 per spin
NZD 20,000 per month
ZAR 50,000 per week
ZAR 200,000 per month
Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.
Languages and customer support options
To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. The options available at Captain Spins Casino can be seen in the table below.
Language
Website
Customer support
Live chat
English
24/7
Spanish
Portuguese
German
Finnish
French
Norwegian
Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at Captain Spins Casino, your account, withdrawals, or anything else. According to our tests and collected information, Captain Spins Casino has a good customer support.
Casino games and slots available at Captain Spins Casino
Players can enjoy these types of casino games at Captain Spins Casino: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Casino games supplied by 139 game providers are available. This includes NetEnt, Nolimit City, Apricot (Microgaming), Play'n GO, Merkur Gaming, Blueprint Gaming, IGT, Evolution Gaming, Pragmatic Play, Thunderkick, Red Tiger Gaming, Big Time Gaming, WMS, Scientific Games (SG Digital), NYX Gaming Group, ELK Studios, Ezugi, Push Gaming, Eyecon, BGaming, Bally, Barcrest, Wazdan, Lightning Box, Red Rake Gaming, Leander Games, Spinomenal, Rabcat, 1X2 Gaming, Tom Horn, Iron Dog Studio, Realistic Games, Relax Gaming, Chance Interactive, Greentube, Endemol Games, Ainsworth, Bullshark Games, Inspired Gaming, Jelly, PearFiction Studios, Fantasma Games, Old Skool Studios, Half Pixel Studios, Playzido, Authentic Gaming, Spinmatic, Apollo Games, Nailed it! Games, NetGaming, Trigger Studios, ALL41 STUDIOS, Armadillo Studios, Revolver Gaming, Northern Lights Gaming, On Air Entertainment, Aristocrat, Four Leaf Gaming, Triple Edge Studios, Infinity Dragon Studios, Jade Rabbit Studio, PGsoft (Pocket Games Soft), Reel Play, Asylum Labs, Gameburger Studios, Slingo, Atlantic Digital, Neon Valley Studios, Max Win Gaming, OctoPlay, Crucible Gaming, Skywind Group, High Limit Studio, Pulse 8 Studios, AvatarUX, Peter & Sons, Blue Guru Games, Hammertime, Aurum Signature Studios, Design Works Gaming (DWG), Golden Rock Studios, Stormcraft Studios, Coin Machine Gaming, Red7, 4ThePlayer, AreaVegas, Gacha studios, Ino Games, Oros Gaming, Prospect Gaming, Swintt, Felt Gaming, Wishbone, Slingshot Studios, Alchemy Gaming, Ad Lunam, GONG Gaming Technologies, Shuffle Master, Fortune Factory Studios, Spribe, Lady Luck Games, Spearhead Studios, RAW iGaming, Bet Digital, Foxium, AGS, Buck Stakes Entertainment, SlotMill, Crazy Tooth Studio, Oryx Gaming, Gaming Corps, Games Inc., Barstruck, Leap Gaming, Switch Studios, Fun Fiesta, Blue Ring Studios, Synot Games, Stakelogic, Gamevy, SpinPlay Games, Neko Games, Gold Coin Studios, Air Dice, Lucksome, Kalamba Games, Side City, Core Gaming, Colossus Bets, Just For The Win, Storm Gaming, Reel Time Gaming, Silverback Gaming, Snowborn Games, Rogue Gaming, Electric Elephant, Hacksaw Gaming, Print Studios, Ruby Play.
Captain Spins Casino bonus offers and codes
Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. Our database presently holds 8 bonuses from Captain Spins Casino, which are listed in the 'Bonuses' section of this review.
Note: Take a look at our designated Captain Spins Casino bonuses page for more details about this casino's bonus offers.
Skrill and Neteller depositors cannot claim welcome bonus
Live chat is available 24/7, but not for all languages
Not all payment methods are available for all countries
Lots of restricted countries
Interesting facts
If player win 100,000€ or more, the payout will be divided into ten monthly installments, with 10% of the amount paid each month until the full sum is distributed
Browse all bonuses offered by Captain Spins Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
(9)
User reviews of Captain Spins Casino
This is a place to share experience with Captain Spins Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
What can i say. I played in this Casino deposit $10CAD. won $600CAD, and withdraw the cash, got it in my bank after 24hrs. no hassle, no drama. deposit, play and win!! thats it.. lots of games to choose. you get free spins in weekly basis. I cant complain but this Casino is the. best.. Verification not a hassle.. usually if you deposit via interact, you can withdraw the same method. and without extra charges.
free spins weekly
withdrawal not a hassle
clicking a searching game button not easy to find.
I just started playing here so my experience is very short. I did eventually use all 4 deposit bonuses that were available and I have to say they are very nice! I might be bit biased since I beated wager in two of them but this casino felt really good overall. Slots were running hot and didn't lag at all. My first cash out arrived within 24 hours but it was made on Sat/Sunday night. Second withdrawal arrived in one minute! (This was made monday)
Hard to win anything, I've been playing for months, I've never won anything. You play with bonuses, you win, then they take everything away. I don't know how it got that rating.
Difícil de ganhar algo , jogo há meses ,nunca ganhei nada . Vc joga com bônus vai ganhando , depois eles tiram tudo. Não sei como tem essa classificação.
Good casino with nice slots. The promotions are also impressive. Verification is quick and easy, withdrawal is hassle-free. The only downside is the 1 euro withdrawal fee. But otherwise a top casino
I hope that more people will be good with this and I hope that there are some bonuses that we can check out. There's a good game that we can check out this selection. Some negatives have popped out though including country restrictions that are lame.
Nothing to like about this casino. It’s worst ever I’ve come across. Support team is worst…. unwilling to resolve queries despite of 109’s of complaints raised.
My withdrawal was not executed yet despite of complete kyc done and funds were transferred to same bank account in One day in my last withdrawal, and now they need 10 days to transfer funds to same account in my second withdrawal.
Casino is deliberately delaying my withdrawal just to harass me
No positives
Nothing to like about this casino. It’s worst ever I’ve come across. Support team is worst…. unwilling to resolve queries despite of 109’s of complaints raised. My withdrawal was not executed yet despite of complete kyc done and funds were transferred to same bank account in One day in my last withdrawal, and now they need 10 days to transfer funds to same account in my second withdrawal. Casino is deliberately delaying my withdrawal just to harass me
Safety Index explained
Safety Index of Captain Spins Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Captain Spins Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Below average5.3/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be unfair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a negative impact on the casino's Safety Index
Important:
Win limit of Can$250,000 per spin
This casino has a win limit rule. You will not be able to win more than Can$250,000 per spin.
Unfair terms and conditions
This casino forbids certain betting patterns or strategies when playing with bonus funds, but we have not witnessed this rule being used against players yet.
Other factors
Low win limit: $25,000,000 ARS / spin or game round
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
6.4
Vegas Lounge Casino has a Safety Index of 6.4, which makes it a casino with a below-average level of safety. Explore this casino’s Safety Index
Submitted:
13 Nov 2022
Complaints about related CasiGO Casino
(Same management)
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
6.6
CasiGO Casino has a Safety Index of 6.6, which makes it a casino with an above-average level of safety. Explore this casino’s Safety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
6.6
CasiGO Casino has a Safety Index of 6.6, which makes it a casino with an above-average level of safety. Explore this casino’s Safety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
6.6
CasiGO Casino has a Safety Index of 6.6, which makes it a casino with an above-average level of safety. Explore this casino’s Safety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
6.6
CasiGO Casino has a Safety Index of 6.6, which makes it a casino with an above-average level of safety. Explore this casino’s Safety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
6.6
CasiGO Casino has a Safety Index of 6.6, which makes it a casino with an above-average level of safety. Explore this casino’s Safety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
6.6
CasiGO Casino has a Safety Index of 6.6, which makes it a casino with an above-average level of safety. Explore this casino’s Safety Index
Submitted:
23 Jul 2021
Complaints about related Jonny Jackpot Casino
(Same management)
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
5.6
Jonny Jackpot Casino has a Safety Index of 5.6, which makes it a casino with a below-average level of safety. Explore this casino’s Safety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
5.6
Jonny Jackpot Casino has a Safety Index of 5.6, which makes it a casino with a below-average level of safety. Explore this casino’s Safety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
5.6
Jonny Jackpot Casino has a Safety Index of 5.6, which makes it a casino with a below-average level of safety. Explore this casino’s Safety Index
Submitted:
08 Nov 2019
Show more complaints (+19)
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