Booms.bet Casino - Player's withdrawal has been delayed by a blocked account.

have deposited by my bank 4 times without problem to (Scammer Booms.bet),One time i have deposite as Ltc crypto (241 euros)Has been blocked by scammer casino Booms.bet.without any expression!Morever for 18 days did not refund it to my bank!and even they can not express about why my ltc blocked.(!)I have done my KYC but that scammer casino just say wait!

I have complaiened about that scammers to formal places in Netherland and i learn that they are illegal in Netherland.Their chat service transfer to Bot accounts!and finally they blocked chat too !There is no reply only they say if we get update inform you.

So i request all of my money refund back to me!Because they are illegal (also thief)

Because of that thief,I have been waiting for 18 days for my own money.

Dear Aytekin,

Thank you very much for submitting this complaint. I'm sorry to hear about your problem. Please allow me to ask you a few questions to clarify your situation.

• Am I correct in understanding that a deposit of 241€ you made to the casino has not been credited to your account?
• Have you contacted your payment provider to confirm whether the transaction was successful and that the money reached the casino?
• Could you kindly clarify why the casino blocked your account?
• Have you received any emails or communication from the casino after your account was blocked? If so, I would appreciate it if you could forward them to me at veronika.l@casino.guru for further review.

I truly hope we can help resolve this issue as soon as possible. Thank you in advance for providing the requested details.

Best regards,

Veronika