BookMaker Casino underwent a careful review by our impartial team of casino evaluators, who have examined both its positive aspects and limitations in accordance with our casino review process. Thoroughly inspecting the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and various other significant factors, our reviewers have found out whether this is a safe and legit casino, a clear-cut scam, or falling within a spectrum of possibilities in between.
The casino's Safety Index, derived from these findings, provides a score reflecting online casino's safety and fairness. A higher Safety Index generally correlates with a higher likelihood of a positive gameplay experience and hassle-free withdrawals. BookMaker Casino has an Above average Safety Index of 6.7, making it a viable choice for certain players. However, there are numerous casinos with even higher rankings in terms of fairness and safety. Keep reading our BookMaker Casino review to learn more about this casino and decide whether it is a good choice for you.
Safety Index of BookMaker Casino – Is it fair and safe?
To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.
In our BookMaker Casino review, we extensively examined and analyzed the Terms and Conditions of BookMaker Casino. We did not uncover any rules or clauses that we consider unfair or predatory. This is a positive sign, seeing as any such rules could be exploited in order to avoid paying out the players' winnings to them.
BookMaker Casino is a medium-sized online casino based on our estimates or collected information. Considering its size, this casino has an average sum of disputed winnings in complaints from players. We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.
To our knowledge, BookMaker Casino is absent from any significant casino blacklists. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.
On the whole, also considering other contributing factors in our assessment, BookMaker Casino has achieved a Safety Index of 6.7, which is classified as Above average. This makes it an acceptable option for some players, but there are better casinos for players who value a fair and safe environment in online gambling.
T&Cs of BookMaker Casino evaluated
Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We did not find any unfair or predatory rules in the Terms and Conditions of BookMaker Casino during our review.
BookMaker Casino player complaints
Our casino review methodology relies heavily on player complaints, seeing as they give us valuable information about the issues experienced by players and the casinos' way of resolving them. When determining the casino's Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels.
We have found one relevant complaint about this casino. Because of this complaint, we've given this casino 754 black points. You can find more information about the complaint and black points in the 'Safety Index explained' part of this review.
BookMaker Casino user reviews and feedback
Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.
Our database has a total of 18 user reviews of BookMaker Casino, giving it a Mixed User feedback rating. The reviews submitted by users are available in the 'User reviews' segment of this page.
Note: User reviews may not accurately reflect the casino's quality since some casinos may try to generate fake reviews to boost their user feedback rating, and dissatisfied players may also submit negative reviews to harm the casino's reputation. Although we make every effort to filter them out and calculate an impartial user feedback score, we do not include user reviews in our Safety Index calculation just to be sure.
Company information and licenses of BookMaker Casino
BookMaker Casino is in the ownership of and has an annual revenue estimate greater than $1,000,000. This makes it a small to medium-sized online casino according to our classification.
BookMaker Casino holds a gambling license in Costa Rica.
Withdrawal limits, win limits, and payment method options
BookMaker Casino supports 11 payment methods. This includes: Mastercard, VISA, American Express, Bitcoin (BTC), Ethereum (ETH), Litecoin (LTC), Bank wire, Check (Cheque), MoneyGram, Tether (USDT), Discover.
Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.
Withdrawal limits
Win limits
Unlimited
No win limit
Note: It's possible that some of the payment methods listed may not be used for both deposits and withdrawals. Moreover, the availability of certain payment methods may change depending on your country.
Languages and customer support options
Members of our casino review team collect information about customer support and available languages when reviewing online casinos. Languages and customer support options available at BookMaker Casino are displayed in the table below.
Language
Website
Customer support
Live chat
English
24/7
Spanish
24/7
Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. Customer support is crucial to us because it can be very useful in resolving problems with player's account, registration at BookMaker Casino, withdrawals, and other potential areas of concern. Based on the test we have conducted, we have rated the customer support of BookMaker Casino as good.
Slots and casino games at BookMaker Casino
BookMaker Casino gives players an option to play these types of games: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Live games, Craps and dice, Keno, Other card games, eSports betting, Other games, Crash games.
The casino's game library includes titles from 7 providers. This includes iSoftBet, Genesis Gaming, Woohoo Games, Radi8, Vivo Gaming, Platipus, Fresh Deck Studios.
BookMaker Casino bonus offers and codes
Online casino sites offer bonuses to attract and retain players, as an incentive to register an account with them and begin playing. Currently, our database does not contain any bonus offers from BookMaker Casino, unfortunately.
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Bonuses
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Payment methods
Payment methods
Show all
(11)
Payment methods (11)
Withdrawal limits
Not Limited for USD
Games
Show all
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
No jackpot games
Live games
No poker
Craps and dice
Keno
No scratch cards
eSports betting
Crash games
Types of games
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
No jackpot games
Live games
No poker
Craps and dice
Keno
No scratch cards
eSports betting
Crash games
Language options
English website
All languages
(2)
All website languages
EnglishSpanish
English customer support
All languages
(2)
All customer support languages
EnglishSpanish
English live chat
All languages
(2)
All livechat languages
EnglishSpanish
Game providers
CASINO SCREENSHOTS
Positives
The casino is Bitcoin-friendly
Mobile casino application for iOS and Android
Live dealer games are available
Always helpful live chat support
Negatives
Limited responsible gaming options
No casino bonus available
Company focuses on sports betting rather than the casino
Deposit and withdrawal fees
Interesting facts
Monthly withdrawal limit depends on the chosen payment method
Browse all bonuses offered by BookMaker Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
(18)
User reviews of BookMaker Casino
This is a place to share experience with BookMaker Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
It has been 3 months since I requested the withdrawal option on my Bookmaker.eu account, and still, nothing has been resolved. I have completed numerous KYC verifications as requested, including submitting video selfies and detailed forms. I’ve even informed them that I’m willing to provide anything else they need, but the situation remains unresolved.
During this time, I’ve lost more than I’ve won in the casino and am now about $5,000 in the negative. Despite my many attempts to reach out, I have received no response to my emails. The lack of communication and the delay in verification are unacceptable. I demand an immediate resolution to this issue!
Bookmaker.eu must address this quickly and ensure that their customers receive the support and transparency they deserve.
Excellent sportsbook and extremely quick payouts without limits. No bad experiences with support. Have not tried the casino options as they are definitely limited compare to others, but I would say that is not the specialty compared to the great sports book.
I invested a bunch of money on the slots here only. I'm not interested in sports betting but I do like the games in the Vegas section. Especially the platypus games. Except they don't care about the casino all you do is lose. You can't bet above a dollar cause then you really lose at a faster rate. I asked for a free chip or some cashback and they do not give that at all. All they could say is sorry for the inconvenience. I should have done my research before I lost so much money. They are not licensed by a reputable company. That tells the whole story. Deposit here on the slots and you will lose. Player beware! There is absolutely no return to player. Terrible place to play.
Terrible place to play.
Small casino
Slots are very tight
Company focuses on sports betting rather than the casino
Safety Index explained
Safety Index of BookMaker Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of BookMaker Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Above average6.7/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be fair
Not found on any relevant casino blacklist
Average value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
