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BitReels Casino Review

Casino closed

BitReels Casino has been closed and no longer operates.

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Dama N.V.
2022
< $1,000,000
OverviewUser reviews6Safety Index explainedDiscussion1

Casino closed

BitReels Casino has been closed and no longer operates.

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BitReels Casino Review

This review examines BitReels Casino, using our casino review methodology to determine its advantages and disadvantages by our independent team of expert casino reviewers. By evaluating the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other key elements, our review team has classified the level of safety and fairness of the casino, categorizing it as either legit and safe, a possible scam, or falling in between.

The casino's Safety Index, a score indicating the safety and fairness of online casinos, has been determined through our analysis of these findings. The higher the Safety Index, the more likely you are to play and receive your winnings without any issues. BitReels Casino has a High Safety Index of 8.3, thus, it is a recommendable option for the majority of players as far as fairness and safety go. Continue reading our BitReels Casino review and learn more about this casino in order to determine whether or not it's the right one for you.

Fairness and safety of BitReels Casino

Our process for establishing a casino's Safety Index involves a detailed methodology that considers the variables we've collected and analyzed during our review. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc.

In our review of BitReels Casino, we have looked closely into the Terms and Conditions of BitReels Casino and reviewed them. We found some rules or clauses that were not favorable. Based on our findings, we consider the T&Cs to be somewhat unfair. Unfair or predatory rules can potentially be used against players to justify not paying out winnings to them. Because of our findings, we recommend proceeding with caution if you decide to play at this casino.

Considering our estimates and the factual data we have collected, BitReels Casino appears to be a very large online casino. This casino has a low value of denied payouts in player complaints with respect to its size. We factor in the number of complaints in proportion to the casino's size, recognizing that larger casinos tend to experience a higher volume of player complaints.

To our knowledge, BitReels Casino is absent from any significant casino blacklists. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at.

All of that, together with other factors considered in our review, has resulted in BitReels Casino having a Safety Index of 8.3, which is a High value. This casino is a recommendable option for most players who are in search of an online casino that is committed to fairness.

Note: BitReels Casino is linked to 4 other online casinos, based on the information we've collected. The Safety Index of BitReels Casino takes into account the qualities of all the interconnected online casinos. Due to the link to other casinos, this casino has scored a higher Safety Index than it would have on its own.

T&Cs of BitReels Casino evaluated

Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. It's not uncommon to find clauses and rules in the Terms and Conditions of some casinos that we deem unfair or predatory, since they provide the casino with grounds to withhold player winnings under specific circumstances.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of BitReels Casino to be somewhat unfair.

Note: You can find our specific findings from the T&Cs evaluation here.

BitReels Casino player complaints

Considering player complaints is integral to our casino review process as they offer a comprehensive view of the issues experienced by players and the casinos’ attitude in resolving these problems. Each casino's Safety Index is calculated after carefully considering all complaints received by our Complaint Resolution Center, as well as complaints gathered through other channels.

We currently have 0 complaints directly about this casino in our database, as well as 4 complaints about other casinos related to it. Because of these complaints, we've given this casino 777 black points in total, out of which 777 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

BitReels Casino user reviews and feedback

At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback. We determine the overall user feedback score based on the player feedback submitted to us. The score can range from Terrible to Excellent.

However, this casino does not have a User feedback score yet. We only calculate it once a casino has at least 15 reviews, but have only received 6 player reviews of BitReels Casino so far. To view the casino's user reviews, navigate to the User reviews part of this page.

Note: Please note that user reviews may not accurately reflect the casino's quality. Certain casinos may submit fake reviews to improve their overall user feedback score. On the contrary, there may be unsatisfied players leaving numerous negative reviews to lower the casino’s score. We aim to filter these out and compute an impartial user feedback score; thus, for these reasons, the user reviews are not a part of the Safety Index calculation process.

Company information and licenses of BitReels Casino

BitReels Casino is in the ownership of Dama N.V. and has an annual revenue estimate greater than $1,000,000. This makes it one of smaller online casinos on our scale.

BitReels Casino holds a gambling license in Curaçao issued by Curaçao Antillephone N.V..

Withdrawal limits, win limits, and payment method options

BitReels Casino supports 48 payment methods. This includes: Skrill, Neteller, Payz (ecoPayz) , Mastercard, VISA, Sofort Banking, Giropay, InstaDebit, Maestro, Neosurf, Boleto Bancario, Bitcoin (BTC), iDebit, Bank transfer, Santander, Flexepin, eZeeWallet, CashtoCode, Jeton, MiFinity, Bitcoin Cash (BCH), N26, Revolut, Dogecoin (XDG), Ripple (XRP), Ethereum (ETH), Litecoin (LTC), Cardano (ADA), Tether (USDT), MuchBetter, Interac, Coinspaid, Pay4Fun, Piastrix, Gigadat, Interac e-Transfer, SticPay, Rapid Transfer, Banco do Brasil, Banco Safra, Loterias Caixa, PIX, Banco Original, Bradesco, Caixa, Itaú, Binance Coin (BNB), Banco Banrisul.

Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.

Withdrawal limits Win limits
EUR 2,500 per week No win limit
EUR 10,000 per month
Note: It's possible that some of the payment methods listed may not be used for both deposits and withdrawals. Moreover, the availability of certain payment methods may change depending on your country.

Available language options and customer support

As part of our casino review process, our expert team gathers data regarding customer support options and available languages. Languages and customer support options available at BitReels Casino are displayed in the table below.

Language Website Customer support Live chat
English Yes Yes Yes24/7
Spanish Yes No No
Portuguese Yes No No
Russian Yes Yes Yes24/7
Japanese Yes No No
German Yes Yes Yes24/7
Finnish Yes No No
Italian Yes No No
French Yes No No
Norwegian Yes Yes Yes24/7
Chinese Yes No No

During our testing, we always contact the casino's customer support and test their responses to see how helpful and professional they are. Customer support is crucial to us because it can be very useful in resolving problems with player's account, registration at BitReels Casino, withdrawals, and other potential areas of concern. BitReels Casino has a fast and professional customer support, judging by the results of our testing.

BitReels Casino slots and casino games

BitReels Casino gives players an option to play these types of games: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games.

The casino's game library includes titles from 100 providers. This includes NetEnt, Nolimit City, Apricot (Microgaming), Playtech, Play'n GO, Merkur Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Thunderkick, Red Tiger Gaming, Betsoft Gaming, Big Time Gaming, Playson, iSoftBet, NYX Gaming Group, Amatic, ELK Studios, Evoplay, Push Gaming, BGaming, GameArt, SoftSwiss, Endorphina, Wazdan, Habanero, Spinomenal, 1X2 Gaming, Booming Games, Tom Horn, Iron Dog Studio, High 5 Games, Belatra Games, MrSlotty, Relax Gaming, Jelly, Fantasma Games, Reel Life Games, Platipus, Wizard games, Lucky Streak, Mancala Gaming, Boomerang Studios, Kiron Interactive, Golden Race, Revolver Gaming, EAGaming, Northern Lights Gaming, Reevo, Four Leaf Gaming, Amusnet (EGT), Givme Games, PGsoft (Pocket Games Soft), Reel Play, Atomic Slot Lab, Max Win Gaming, Skywind Group, AvatarUX, Peter & Sons, Blue Guru Games, 3 Oaks Gaming, CT Interactive, Games Global, Golden Rock Studios, 4ThePlayer, AceRun, Prospect Gaming, Swintt, Win Fast, Backseat Gaming, Ad Lunam, Bulletproof Games, Reflex Gaming, Spribe, Gamomat, TrueLab Games, Bang Bang Games, Bad Dingo, SlotMill, Onlyplay, Oryx Gaming, Leap Gaming, Gamebeat, Hot Rise Games, Fugaso, Gamevy, Fazi, 1spin4win, Kalamba Games, Zillion Games, Popiplay, Golden Hero, Apparat Gaming, Games Lab, Silverback Gaming, Electric Elephant, Hacksaw Gaming, Print Studios, Ka Gaming.

Bonuses and codes offered by BitReels Casino

Online casino sites offer bonuses to attract and retain players, as an incentive to register an account with them and begin playing. There are currently 4 bonuses from BitReels Casino in our database, and all offers are listed in the 'Bonuses' section.

Note: For more information about this casino's offers, check out our separate page dedicated to BitReels Casino bonuses.

Games
Show all

Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
No eSports betting
Crash games

Language options

English website
All languages (11)
English customer support
All languages (4)
English live chat
All languages (4)

Game providers
Show all (100)

  • NetEnt
  • Nolimit City
  • Betsoft Gaming
  • Pragmatic Play
  • Playtech
  • Apricot (Microgaming)
  • Big Time Gaming
  • ELK Studios
CASINO SCREENSHOTS
bitreels_casino_homepage_desktop
bitreels_casino_game_gallery_desktop
bitreels_casino_promotions_desktop
bitreels_casino_homepage_mobile
bitreels_casino_game_gallery_mobile
bitreels_casino_promotions_mobile

Positives

  • Extensive collection of games from multiple providers
  • Multiple currencies in one account
  • Live chat support is available 24/7
  • Live dealer games are available

Negatives

  • Customer support via phone is not available
  • Not all game providers are available for all countries
  • Not all payment methods are available for all countries

Interesting facts

  • Small international casino
  • Average monthly withdrawal limit
Author & Guarantor: Ayberk Ayan Last updated: 24 Oct 2023 Anything incorrect or missing? Let me know
Casino Bonuses

BitReels Casino bonuses

Browse all bonuses offered by BitReels Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

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User reviews (6)

User reviews of BitReels Casino

This is a place to share experience with BitReels Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Not enough reviews

Rated by 6 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review

Casino Guru

We want players to understand gambling.

• 1 year ago
instant deposit method never showed up in my casino account. chat seemed unwilling to help. 0 stars for thievery
  • nothing, first deposit never showed up lol
  • everything, refer to positives
• 1 year ago
Nice welcome bonus, slots run smoothly. As for the RTP. Terrible, not a single FS get used at 40 cents. No basegame hits, everything ran dead.
  • Many providers
  • Nice bonus offer
  • Horrible RTP
  • profits = 0%
• 1 year ago
‼️ Make sure to read terms&conditions about restricted countries.

I’ve never seen a casino that lets you register let alone deposit if you’re in a restricted country.

Once my deposit went through they blocked my account. They refunded me in a couple of days though.

Also before that I asked chat about the welcome bonus max win cap, I talked to 3 different people and all of them said different things😂
• 1 year ago
Undoubtedly this review will be removed. However I still hope that this site is genuine. Bitreels does not have a 24/7 support email, you can email them all you want and never receive a reply. You can speak with the online messenger, but this won't be very helpful. As for withdrawal time frames, my first withdrawal took exactly 7 days from the time I received an email saying it was processed till the time it hit my bank account. My second withdrawal which was a bit more substantial was requested by me on April 4th, it is now April 10th and is still pending. So the 48 turn around time is also a lie. Would I recommend this casino. NO WAY.
Safety Index explained

Safety Index of BitReels Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of BitReels Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:High8.3/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
Low value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Unfair terms and conditions

  • This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.

Complaints about BitReels Casino and related casinos (94)

94All0Opened4Not solved50Solved40Rejected

Complaints directly about BitReels Casino

Complaints about related GoSlot! Casino (6)

Resolved Our verdict

Case closed

Disputed amount: €2,000
GoSlot! Casino
Safety Index:High
Submitted: 29 Nov 2023
Resolved Our verdict

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Disputed amount: €195
GoSlot! Casino
Safety Index:High
Submitted: 27 Mar 2022
Resolved Our verdict

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Disputed amount: €890
GoSlot! Casino
Safety Index:High
Submitted: 30 Nov 2021
Resolved Our verdict

Case closed

Disputed amount: €1,464
GoSlot! Casino
Safety Index:High
Submitted: 26 Nov 2021
Resolved Our verdict

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Disputed amount: €20
GoSlot! Casino
Safety Index:High
Submitted: 20 Nov 2021
Resolved Our verdict

Case closed

Disputed amount: €400
GoSlot! Casino
Safety Index:High
Submitted: 14 Nov 2021

Complaints about related StickyWilds Casino (Same management)

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Discussion

BitReels Casino Discussion

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Payment methods

BitReels Casino payment methods

Currencies
USD,CAD,EUR,ADA,AUD,BCH,BNB,BRL,BTC,ETH,INR,JPY,LTC,NOK,NZD,PLN,RUB,USDT,XDG,XRP
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