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BigWinner Casino Review

Casino closed

BigWinner Casino has been closed and no longer operates.

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Markor Technology Limited
2022
> $1,000,000
OverviewUser reviews1Safety Index explainedDiscussion1

Casino closed

BigWinner Casino has been closed and no longer operates.

Browse recommended casinos
Important: Win limit of Can$150,000 per spin This casino has a win limit rule. You will not be able to win more than Can$150,000 per spin.
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BigWinner Casino Review

BigWinner Casino underwent a careful review by our impartial team of casino evaluators, who have examined both its positive aspects and limitations in accordance with our casino review process. Thoroughly inspecting the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and various other significant factors, our reviewers have found out whether this is a safe and legit casino, a clear-cut scam, or falling within a spectrum of possibilities in between.

The casino's Safety Index, derived from these findings, provides a score reflecting online casino's safety and fairness. The higher the Safety Index, the greater the assurance of playing and receiving winnings without problems. BigWinner Casino scored an Above average Safety Index of 7.0, which means it could be viable option for some players. There are, however, numerous casinos that scored a higher ranking in terms of fairness and safety. Proceed with reading our BigWinner Casino review to learn more about this casino. This will help you make an informed decision about whether this casino is right for you.

Safety Index of BigWinner Casino – Is it fair and safe?

To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.

In our review of BigWinner Casino, we read and assessed Terms and Conditions of BigWinner Casino in-depth. We discovered some rules or clauses that were not to our liking, but on the whole, we find the T&Cs to be mostly fair. A rule that is unfair or predatory can possibly be used against players to excuse not paying out winnings to them. However, we found only minor issues in this casino when searching for unfair or predatory rules.

Based on our estimates or gathered data, BigWinner Casino is a very big online casino. In relation to its size, it has an average value of withheld winnings in complaints from players. We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.

As far as we are aware, no relevant casino blacklists mention BigWinner Casino. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.

Taking into account all factors in our review, BigWinner Casino has scored a Safety Index of 7.0, representing an Above average value. This casino is an acceptable option for some players, however, there are finer casinos for those in search of an online casino that is committed to fairness.

Note: As far as we are aware, BigWinner Casino is interconnected with 20 other online casinos. Due to the link between these casinos, we included the characteristics of related casinos in the calculation of Safety Index of BigWinner Casino.

Terms and Conditions of BigWinner Casino evaluated

When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.

We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of BigWinner Casino to be mostly fair.

Note: For more specifics regarding our findings from the T&Cs evaluation click here.

Player complaints submitted about BigWinner Casino

Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.

We currently have 0 complaints directly about this casino in our database, as well as 52 complaints about other casinos related to it. Because of these complaints, we've given this casino 9,643 black points in total, out of which 9,643 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

BigWinner Casino user feedback and reviews evaluated

On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.

However, there is currently no User feedback score for this casino. We only calculate it after a casino has at least 15 reviews, and we have only received 1 player review so far. Read the reviews in the 'User reviews' part of this page to learn more.

Note: User reviews may not fully reflect the casino’s quality, as some casinos may try to write fake reviews to improve their user feedback score, and there may also be unhappy players writing multiple negative reviews to worsen the casino’s reputation. We try our best to filter them out and generate an unbiased user feedback rating. Nevertheless, we do not consider user feedback when calculating the Safety Index.

Licenses and company data

BigWinner Casino is owned by Markor Technology Limited and has estimated revenues exceeding $1,000,000 per year. This establishes it as a small to medium-sized online casino within the bounds of our categorization.

BigWinner Casino has been granted a gambling license in Gibraltar issued by Gibraltar Licensing Authority.

Payment methods, win and withdrawal limits

BigWinner Casino supports 21 payment options. This includes: Neteller, Skrill, PaySafeCard, Payz (ecoPayz) , Mastercard, VISA, Maestro, Neosurf, AstroPay, Bank transfer, NetBanking, SticPay, PhonePe, Google Pay, RuPay, Paytm, Interac, BHIM, WebPay, UPI, MuchBetter.

Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.

Withdrawal limits Win limits
EUR 5,000 per week EUR 150,000 per spin
EUR 20,000 per month CAD 150,000 per spin
CAD 5,000 per week JPY 15,000,000 per spin
CAD 20,000 per month
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.

Customer support and language options

Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. You can find languages available at BigWinner Casino in the table below.

Language Website Customer support Live chat
English Yes Yes Yes
Spanish Yes Yes Yes

To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. We believe customer support is very important as it provides assistance should you encounter any problems with registration at BigWinner Casino, managing your account, withdrawals, or other matters. BigWinner Casino has an average customer support, judging by the results of our testing.

Slots and casino games at BigWinner Casino

BigWinner Casino offers these types of casino games: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games.

Casino games from 93 game providers are offered. This includes NetEnt, Apricot (Microgaming), Play'n GO, Evolution Gaming, Pragmatic Play, Red Tiger Gaming, Big Time Gaming, Evoplay, Ezugi, BGaming, Wazdan, Habanero, Lightning Box, Red Rake Gaming, Leander Games, Rabcat, 1X2 Gaming, Booming Games, Tom Horn, 2By2 Gaming, Iron Dog Studio, Realistic Games, Relax Gaming, Betgames, PearFiction Studios, Gacha studios, Ino Games, Fantasma Games, Oros Gaming, Prospect Gaming, Live 5 Gaming, Old Skool Studios, Half Pixel Studios, Wishbone, Slingshot Studios, Alchemy Gaming, Spinmatic, GONG Gaming Technologies, Spadegaming, Nailed it! Games, NetGaming, Fortune Factory Studios, ALL41 STUDIOS, PlayNova, Armadillo Studios, Northern Lights Gaming, On Air Entertainment, Lady Luck Games, Spearhead Studios, Foxium, Betsolutions, Buck Stakes Entertainment, Four Leaf Gaming, Triple Edge Studios, Crazy Tooth Studio, Infinity Dragon Studios, Gameburger Studios, Gluck Games, Real Dealer Studios, Switch Studios, Slot Factory, JVL, Neon Valley Studios, Max Win Gaming, Markor, Skywind Group, Caleta Gaming, Gamevy, High Limit Studio, PLAYGON, Pulse 8 Studios, SpinPlay Games, Neko Games, Gold Coin Studios, Esa Gaming, Blue Guru Games, 3 Oaks Gaming, Hammertime, Aurum Signature Studios, Just For The Win, Games Global, Storm Gaming, Silverback Gaming, Golden Rock Studios, Snowborn Games, Spinstars, Funky Games, Electric Elephant, Stormcraft Studios, Circular Arrow, Hacksaw Gaming, AreaVegas, Print Studios.

BigWinner Casino bonuses and promo codes

Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. Our database presently holds 2 bonuses from BigWinner Casino, which are listed in the 'Bonuses' section of this review.

Note: Our separate page features details on BigWinner Casino bonuses for additional information about this casino's offers.

Games
Show all

Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
No eSports betting
Crash games

Language options

English website
All languages (2)
English customer support
All languages (2)
English live chat
All languages (2)

Game providers
Show all (93)

  • NetEnt
  • Pragmatic Play
  • Apricot (Microgaming)
  • Big Time Gaming
  • Tom Horn
  • Evoplay
  • Evolution Gaming
  • BGaming
CASINO SCREENSHOTS
bigwinner_casino_homepage_desktop
bigwinner_casino_promotions_desktop
bigwinner_casino_homepage_mobile
bigwinner_casino_promotions_mobile

Positives

  • Various responsible gaming options available
  • Live dealer games are available
  • Supports many payment methods

Negatives

  • Not all payment methods are available for all countries
  • VIP program by invitation only
  • Live chat available mostly/only after registration

Interesting facts

  • Small international casino
Author & Guarantor: Michal Vicente Last updated: 24 Aug 2023 Anything incorrect or missing? Let me know
Casino Bonuses

BigWinner Casino bonuses

Browse all bonuses offered by BigWinner Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews (1)

User reviews of BigWinner Casino

This is a place to share experience with BigWinner Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Not enough reviews

Rated by 1 user

Very positivePositiveNeutralNegativeVery negative

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Safety Index explained

Safety Index of BigWinner Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of BigWinner Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Above average7.0/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be mostly fair
Not found on any relevant casino blacklist
Average value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Important

Important: Win limit of Can$150,000 per spin This casino has a win limit rule. You will not be able to win more than Can$150,000 per spin.

Unfair terms and conditions

  • This casino forbids certain betting patterns or strategies when playing with bonus funds, but we have not witnessed this rule being used against players yet.

Other factors

  • Low win limit: ¥15,000,000 / spin or game round

Complaints about BigWinner Casino and related casinos (129)

129All0Opened50Not solved22Solved57Rejected

Complaints about related Slotsflix Casino (1)

Resolved Our verdict

Case closed

Disputed amount: €1,500
Slotsflix Casino
Safety Index:Above average
Submitted: 20 Feb 2023

Complaints about related Barz Casino (2)

Resolved Our verdict

Case closed

Disputed amount: £220
Barz Casino
Safety Index:Below average
Submitted: 20 May 2022
Resolved Our verdict

Case closed

Disputed amount: €200
Barz Casino
Safety Index:Below average
Submitted: 24 Feb 2022

Complaints about related Jackpot Village Casino (4)

Resolved Our verdict

Case closed

Disputed amount: Can$2,270
Jackpot Village Casino
Safety Index:Below average
Submitted: 20 Mar 2023
Resolved Our verdict

Case closed

Disputed amount: €47
Jackpot Village Casino
Safety Index:Below average
Submitted: 07 Apr 2021
Resolved Our verdict

Case closed

Disputed amount: £500
Jackpot Village Casino
Safety Index:Below average
Submitted: 04 May 2020
Resolved Our verdict

Case closed

Disputed amount: €520
Jackpot Village Casino
Safety Index:Below average
Submitted: 23 Feb 2020

Complaints about related Casimba Casino (8)

Resolved Our verdict

Case closed

Disputed amount: 2,000 R$
Casimba Casino
Safety Index:Low
Submitted: 16 Jun 2022
Resolved Our verdict

Case closed

Disputed amount: $270,000 ARS
Casimba Casino
Safety Index:Low
Submitted: 07 Jun 2022
Resolved Our verdict

Case closed

Disputed amount: €3,300
Casimba Casino
Safety Index:Low
Submitted: 29 Apr 2022

Complaints about related Miami Dice Casino (Same management)

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Complaints about related Temple Nile Casino (Same management)

Show more complaints (+12)
Discussion

BigWinner Casino Discussion

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Payment methods

BigWinner Casino payment methods

Currencies
CAD,EUR,CLP,JPY,NZD,PEN
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