OverviewBonusesUser reviews62Safety Index explainedDiscussion1Payment methods9
Important:
Casino may confiscate money from dormant accounts
This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (12 to 18 months).
In this review, Big Dollar Casino has undergone a detailed examination of its strengths and weaknesses by our team of independent casino reviewers using our casino review methodology. By looking into the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other various essential elements, our review team has identified the safety and fairness of the casino, evaluating whether it falls into the category of being safe and legit or damaging for players.
Based on their findings, we have calculated the casino's Safety Index, which is our score describing the safety and fairness of online casinos. The higher the Safety Index, the more likely you are to play and receive your winnings without any issues. Big Dollar Casino has an Above average Safety Index of 6.5, making it a viable choice for certain players. However, there are numerous casinos with even higher rankings in terms of fairness and safety. Continue reading our Big Dollar Casino review and learn more about this casino in order to determine whether or not it's the right one for you.
Is Big Dollar Casino fair and safe? Safety Index explained
Our process for establishing a casino's Safety Index involves a detailed methodology that considers the variables we've collected and analyzed during our review. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc.
In our review of Big Dollar Casino, we have looked closely into the Terms and Conditions of Big Dollar Casino and reviewed them. We did not uncover any rules or clauses that we consider unfair or predatory. This is a positive sign, seeing as any such rules could be exploited in order to avoid paying out the players' winnings to them.
Considering our estimates and the factual data we have collected, Big Dollar Casino appears to be a very large online casino. Considering its size, this casino has an average sum of disputed winnings in complaints from players. We factor in the number of complaints in proportion to the casino's size, recognizing that larger casinos tend to experience a higher volume of player complaints.
To our knowledge, Big Dollar Casino is absent from any significant casino blacklists. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at.
On the whole, also considering other contributing factors in our assessment, Big Dollar Casino has achieved a Safety Index of 6.5, which is classified as Above average. This makes it an acceptable option for some players, but there are better casinos for players who value a fair and safe environment in online gambling.
Note: To the best of our knowledge, Big Dollar Casino is associated with 18 other online casinos. The Safety Index of Big Dollar Casino takes into account the qualities of all the interconnected online casinos. This connection has resulted in a decreased Safety Index.
T&Cs of Big Dollar Casino evaluated
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. It's not uncommon to find clauses and rules in the Terms and Conditions of some casinos that we deem unfair or predatory, since they provide the casino with grounds to withhold player winnings under specific circumstances.
We did not find any unfair or predatory rules in the Terms and Conditions of Big Dollar Casino during our review.
Big Dollar Casino player complaints
Considering player complaints is integral to our casino review process as they offer a comprehensive view of the issues experienced by players and the casinos’ attitude in resolving these problems. Each casino's Safety Index is calculated after carefully considering all complaints received by our Complaint Resolution Center, as well as complaints gathered through other channels.
We currently have 5 complaints directly about this casino in our database, as well as 85 complaints about other casinos related to it. Because of these complaints, we've given this casino 29,051 black points in total, out of which 27,273 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
Big Dollar Casino user reviews and feedback
At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback. We determine the overall user feedback score based on the player feedback submitted to us. The score can range from Terrible to Excellent.
The user satisfaction feedback of Big Dollar Casino shared by 62 users has resulted in a Terrible User feedback score. To view the casino's user reviews, navigate to the User reviews part of this page.
Note: Please note that user reviews may not accurately reflect the casino's quality. Certain casinos may submit fake reviews to improve their overall user feedback score. On the contrary, there may be unsatisfied players leaving numerous negative reviews to lower the casino’s score. We aim to filter these out and compute an impartial user feedback score; thus, for these reasons, the user reviews are not a part of the Safety Index calculation process.
Company information and licenses of Big Dollar Casino
Big Dollar Casino is in the ownership of TD Investments Ltd, and has an annual revenue estimate greater than $5,000,000. Based on the categorization we use, this makes it a medium-sized online casino.
Big Dollar Casino holds a gambling license in Kahnawake issued by Kahnawake Gaming Commission.
Withdrawal limits, win limits, and payment method options
Big Dollar Casino supports 12 payment methods. This includes: VISA, Mastercard, Neosurf, American Express, Bitcoin, Wire-transfer, MuchBetter, Interac e-Transfer, Bitcoin Cash, Ethereum, Tether, Litecoin.
Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.
Withdrawal limits
Win limits
EUR 2,000 per week
No win limit
EUR 8,000 per month
USD 2,000 per week
USD 8,000 per month
CAD 2,000 per week
CAD 8,000 per month
Note: It's possible that some of the payment methods listed may not be used for both deposits and withdrawals. Moreover, the availability of certain payment methods may change depending on your country.
Languages and customer support options
Members of our casino review team collect information about customer support and available languages when reviewing online casinos. Languages and customer support options available at Big Dollar Casino are displayed in the table below.
Language
Website
Customer support
Live chat
English
24/7
French
24/7
Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. Customer support is crucial to us because it can be very useful in resolving problems with player's account, registration at Big Dollar Casino, withdrawals, and other potential areas of concern. According to our tests and collected information, Big Dollar Casino has an average customer support.
Big Dollar Casino casino games and slots
Big Dollar Casino gives players an option to play these types of games: Slots, Roulette, Blackjack, Video poker, Baccarat, Jackpot games, Live games, Keno, Other games.
The casino's game library includes titles from 4 providers. This includes Rival, Betsoft Gaming, Saucify, Genii.
Big Dollar Casino bonus offers and codes
Online casino sites offer bonuses to attract and retain players, as an incentive to register an account with them and begin playing. There are currently 4 bonuses from Big Dollar Casino in our database, and all offers are listed in the 'Bonuses' section.
Note: For more information about this casino's offers, check out our separate page dedicated to Big Dollar Casino bonuses.
Browse all bonuses offered by Big Dollar Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
(62)
User reviews of Big Dollar Casino
This is a place to share experience with Big Dollar Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
I did the welcome bonus and won like 9 bucks and off the free spins, then I accidently bet 4 bucks and won 105bucks on first spin on the same game the free spins were on. The play through should have not been that much. It was a 574 doller play through.... I spent 4 hours and did 2850 spins total and managed to play through it and when I went to transfer it too cash it all went to 0$. The email verification was weird we I sent them message to resend link, they just told me you been verified your ok. But all these casino MAKE you click on the link in your email. Then the said the bonus was non redeamable even after I played through it and kicked me....
The positive from this is that I know there scammers and hopefully this review will prevent someone from wasting there time or money on them
They are scammers. Live chat operators leave u on red or terminate the conversation without answering questions asked. I won 400.00 they scam u by telling u they will send money then redeposit ur withdraw back to casino account. Then they try to say its all bonus pay so really its not withdrawable. Tjis is the worst casino ever stay away scammers!!!!! SCAM!!!!!!
I only started with 100 deposit but have actually been paid out 960.00 of the 1500 I withdrew. Games were okey but I currently have 2 more withdraws pending and have kinda gotten the run around About these other 2 withdraws so far but will update soon
DO NOT DEPOSIT ANYTHING! They are scammers to the fullest there will be screenshots so everyone can see and the conversation with the cashiers. Last month I won 800 or actually 900 something. I was continuously doing reverse withdrawals which that means starts the time all over again for the waiting process, which is 7 to 10 business days during this time. Every couple days I would message the cashier and ask them about my withdraw. Al and i'd be told oh, just wait the 17 business days. Congratulations on your winnings and just recently within the last 20 minutes. I was conversating asking where the $400 were that was not reversed on. And I have statements attached as well as some people can see them and all of a sudden. I'm told mind you. This is the first time anybody has said anything about. Oh it's only a hundred dollars and now it's eighty dollars. As you will see in the statement, it states first $500 completed and then $400 in a correction, you will see those on the statements, but now they're telling me that it was deposited on the 27th of October well. Why were they saying oh? Wait the 7 to 10 business days if it states that it was deposited on the 27th. Do not put your money into this company they will not pay out.
Stay away from this casino. Allows you to put thousands of dollars in and when you win, it allows you to withdraw and then "adjusts your payout on the back end. I just received ONLY $500 of $4,300 that I was told in the form of an allowed cash withdrawal I would receive. Disgraceful. I paid bills based on what I was told and now I am, well, screwed. Please don't let this happen to you.
These casinos are the worst ever not because I’ve lost but besides the jackpot winner Stacy107 really!! She won a jackpot and won a 1,000 dollar pull for the fake car. I’ve repeatedly asked them who pays the taxes on the car cause clearly I never got an answer!! These slots are based off of how much you put into each and individual push and game. I’ve been playing with them for 14 years granted I’ve taken some time off once and awhile but have put in over 140,000 thousand dollars into this insane to tell you the truth. So here is goes they offer bonuses at the beginning for everyone 300 percent 200 percent bonus whatever. The name of the game is build the game up then win off of that game up to a max cashout of 1,000 dollars after the play threw is met. You see I’ve been playing for a long time once you win 10,000 grand off that game they pay you a thousand dollars. Try to play that game again you can’t win with not even a bonus because you have taken the money out of the game once you put the money back into the game you will win again but that’s after amazingly a lot of money. So you really don’t win. I’ve cashed out granted and they pay you out never a problem but the other problem I have with them is they charge you weather you have bitcoin or a wire transfer which most banks do not charge for a wire transfer coming in. But they charge 40 dollars over 200 dollars amazing with all the cashouts I’ve maybe around 70,000 grand they owe my 8,000 in fees when they advertise 20 I’ve sent them bank statements and everything never an email back. Plain and simple these casinos are run by individuals that sit in a cubicle in Cyprus which is a big scam to begin with. All these cars given away not one comment of someone winning a car that would be great positive feed back. Stacy107 I would tell you quit while you are ahead because that’s very rare you walking away with 101,000 thousand dollars I would love to know what your deposit was when you won that. Because this shit has nothing to do with luck. Maybe progressive jackpots maybe but slots and the garbage computerized blackjack it’s all what you put in and take out. So they are always the winner no matter what. How’s your luck going now Stacy107 I bet it’s turning. In 14 years I have won not one prize not one pull nothing with over 4,000 tickets nothing. Quite frankly I think it’s all about sucking up to them and kissing there ass in order to get a pull. See when I see bull shit I point it out and again it’s not because I’ve lost it’s because I can see how it’s played.
None
Terrible casinos, luckycreek, betbig dollar, Bella Vegas, blacklotus, grand bay whatever. Grand rush is apart of them to
dani71251
Unregistered user
• 1 year ago
This place is the biggest scam I have ever seen. I bet well over $2000 there in my first 10 days of playing and didn't win crap. I made several $25 bets on Blazing buffalos and didn't even go into bonus. The customer service is HORRIBLE. They made me jump through hoops just to make a deposit. Worst possible place to gamble in my opinion.
It's convenient to play on a a laptop
restrictions on free play.
terrible customer service
wins are minuscule in relation to the amount of your bet
Stacey107
Unregistered user
• 1 year ago
I have played at numerous casinos online and Big Dollar is simply the best. They payout every single week without question. I won a huge jackpot and continue playing and still winning. Customer service is available 24/7 and wonderful as well as the exciting and brilliant games.
Worst casino ever big scam don’t ever gamble here my girl won 10k and they said all we can give is 1k and the rest of the other money will go back to the casino got robbed for 9k guys be carful with this casino they kept 9k and only got 1k we’re is there other 9k litterly got robbed
this place is a ripoff dont ever expect to get your withdrawl even if your a paying customer they burnt me bad if you want a for sure good site that is easy to cash out id suggest bitbetwin bitofgold or bitplay they have been fair and dont give you a vip bonus you win on go through 600 in playthrough for 10 dollar bonus then not pay you after you have done all the crazy stuff to win
i like the games
to many hoops to jump through on bonuses
made me pay what i won in free spins to get my funds unlocked
shorted me on my only cashout they did give me
sent me a bonus then when i won on it they voided it
played for years given them many deposits next to impossible to meet equirements to cash out
they lied about my cashout said i was getting it then next day voiding it without telling me
I won 200.00 on a bonus. They declined it and didn’t even put it in my account. You might want to stay away from this casino.
Terrible about payouts!!
Worldwide
Unregistered user
• 2 years ago
Scum, I deposited $125 via Bitcoin and it did not go to my wallet, I could see that I sent it to the correct address and that another transaction was sent to another address after mine was complete. Avoid, they steal your money. I’ve had 0 help from customer service and the little help I have had results in "speak to your wallet provider", which I have and they’ve confirmed I’ve sent it to the correct address and it’s completed. Pure scum, avoid at all costs!
down right cheaters and i had 70 spins on zodiac got 11$ and had 88 spins on golden buffalo and got 6.85 total and this was supposed to accomodate me while they couldnt find my bitcoin deposit which i made friday and did not get til monday and later on monday and when i finally got my depositr i had to go back again and tell them to add my bonus never go back to this online casino again and all the way to nothing never even really got started just took my money and ruined my fun .
cust service
they definately control the games im not so easilybeaten
Ajjr3
Unregistered user
• 2 years ago
Casino will not pay my withdrawal of $714!!!! It's been days and they stated only 6 hours for approval. Now they are stating there is no way to contact Finance department. Casino will not pay out winnings.
I have played here twice now with very nice bonuses. Having said that, my money disappeared faster than ever. I never won anything more than $14 and that happened once. IF - and I mean IF I won, it was some piddly little amount that was insulting. I mean, a win of anything more than my bet rarely happened. Because of this, it was not entertaining at all.
They had a lot of different games and providers so the selection was great .
If you hit the wrong button, you have to reload the games so the website is clunky.
I started with $240 (B & D) and went through it in record time. My average bet was between $1.50 and $2.00, so I wasn't betting large.
I suggest that if you try this casino and use bonuses, buy in with a small deposit. Because those big bonuses are worthless. Better yet, don't donate your money to this site.
Very much a pleasure several cashouts!! To me most important thing is a active 24/7 help line I always get someone any issues you get immediate help! Bust out they give you busted out comp! Only issue is btc deposits take up to 4 hours but hey they pay thousands 4 days max
Call center live help great interface
Slow btc dbtc eposits
Safety Index explained
Safety Index of Big Dollar Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Big Dollar Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Above average6.5/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be unfair
Not found on any relevant casino blacklist
Average value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
Important:
Casino may confiscate money from dormant accounts
This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (12 to 18 months).
Unfair terms and conditions
This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (12 to 18 months).
This casino forbids certain betting patterns or strategies when playing with bonus funds, but we have not witnessed this rule being used against players yet.
Casinos with a Below average Safety Index usually have an unfavorable ratio of their number of visitors to relevant complaints submitted by players. It means that this casino has probably treated some players unfairly in the past.
Submitted:
03 May 2020
Complaints about related Black Lotus Casino
(Same management)
Casinos with a Below average Safety Index usually have an unfavorable ratio of their number of visitors to relevant complaints submitted by players. It means that this casino has probably treated some players unfairly in the past.
Casinos with a Below average Safety Index usually have an unfavorable ratio of their number of visitors to relevant complaints submitted by players. It means that this casino has probably treated some players unfairly in the past.
Casinos with a Below average Safety Index usually have an unfavorable ratio of their number of visitors to relevant complaints submitted by players. It means that this casino has probably treated some players unfairly in the past.
Casinos with a Below average Safety Index usually have an unfavorable ratio of their number of visitors to relevant complaints submitted by players. It means that this casino has probably treated some players unfairly in the past.
Casinos with a Below average Safety Index usually have an unfavorable ratio of their number of visitors to relevant complaints submitted by players. It means that this casino has probably treated some players unfairly in the past.
Casinos with a Below average Safety Index usually have an unfavorable ratio of their number of visitors to relevant complaints submitted by players. It means that this casino has probably treated some players unfairly in the past.
Submitted:
19 Jan 2020
Complaints about related Lucky Creek Casino
(Same management)
Casinos with a Below average Safety Index usually have an unfavorable ratio of their number of visitors to relevant complaints submitted by players. It means that this casino has probably treated some players unfairly in the past.
Casinos with a Below average Safety Index usually have an unfavorable ratio of their number of visitors to relevant complaints submitted by players. It means that this casino has probably treated some players unfairly in the past.
Casinos with a Below average Safety Index usually have an unfavorable ratio of their number of visitors to relevant complaints submitted by players. It means that this casino has probably treated some players unfairly in the past.
Casinos with a Below average Safety Index usually have an unfavorable ratio of their number of visitors to relevant complaints submitted by players. It means that this casino has probably treated some players unfairly in the past.
Casinos with a Below average Safety Index usually have an unfavorable ratio of their number of visitors to relevant complaints submitted by players. It means that this casino has probably treated some players unfairly in the past.
Submitted:
23 Jun 2020
Complaints about related Jumba Bet Casino
(Same management)
Casinos with a Below average Safety Index usually have an unfavorable ratio of their number of visitors to relevant complaints submitted by players. It means that this casino has probably treated some players unfairly in the past.
Casinos with a Below average Safety Index usually have an unfavorable ratio of their number of visitors to relevant complaints submitted by players. It means that this casino has probably treated some players unfairly in the past.
Casinos with a Below average Safety Index usually have an unfavorable ratio of their number of visitors to relevant complaints submitted by players. It means that this casino has probably treated some players unfairly in the past.
Submitted:
18 Jul 2020
Complaints about related Lotus Asia Casino
(Same management)
Casinos with a Below average Safety Index usually have an unfavorable ratio of their number of visitors to relevant complaints submitted by players. It means that this casino has probably treated some players unfairly in the past.
Casinos with a Below average Safety Index usually have an unfavorable ratio of their number of visitors to relevant complaints submitted by players. It means that this casino has probably treated some players unfairly in the past.
Submitted:
06 Apr 2021
Complaints about related CryptoThrills Casino
(Same management)
Casinos with a Low Safety Index usually have plenty of relevant complaints from players or other relevant issues. In general, we don't recommend playing casinos with a Low Safety Index.
Casinos with a Low Safety Index usually have plenty of relevant complaints from players or other relevant issues. In general, we don't recommend playing casinos with a Low Safety Index.
Submitted:
09 Jan 2021
Complaints about related Jackpot Wheel Casino
(Same management)
Casinos with a Below average Safety Index usually have an unfavorable ratio of their number of visitors to relevant complaints submitted by players. It means that this casino has probably treated some players unfairly in the past.
Casinos with a Below average Safety Index usually have an unfavorable ratio of their number of visitors to relevant complaints submitted by players. It means that this casino has probably treated some players unfairly in the past.
Submitted:
14 Jun 2022
Complaints about related Grand Eagle Casino
(Same management)
Casinos with a Below average Safety Index usually have an unfavorable ratio of their number of visitors to relevant complaints submitted by players. It means that this casino has probably treated some players unfairly in the past.
Submitted:
26 Dec 2022
Complaints about related Mandarin Palace Casino
(Same management)
Casinos with a Below average Safety Index usually have an unfavorable ratio of their number of visitors to relevant complaints submitted by players. It means that this casino has probably treated some players unfairly in the past.
Submitted:
18 May 2023
Show more complaints (+33)
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