BetWhale Casino has been subject to a thorough evaluation done by our expert casino review team. The team has analyzed its strengths and shortcomings in accordance with our casino review methodology. Aspects such as the casino's Terms and Conditions, fairness and transparency, licenses, up-to-date complaints by players, customer support, and withdrawal limits were considered by our independent team to place this casino on a scale from safe and legit to a scam.
Our evaluation has led to the casino's Safety Index, a numerical and verbal representation of our findings regarding safety and fairness of online casinos. With a higher Safety Index, your chances of playing and receiving winnings without complications increase. BetWhale Casino scored an Above average Safety Index of 7.4, which means it could be viable option for some players. There are, however, numerous casinos that scored a higher ranking in terms of fairness and safety. Take a look at our full BetWhale Casino review, which offers useful insights to determine whether this casino suits your requirements and preferences.
Safety Index – BetWhale Casino fairness and safety
We measure a casino's Safety Index by employing a multifaceted formula that takes into the account an abundance of information collected and evaluated in our complex review. These consist of the estimated size of the casino, it's T&Cs, complaints from the players, blacklists, and many others.
In our BetWhale Casino review, we carefully went through and inspected the Terms and Conditions of BetWhale Casino. We discovered some rules or clauses that were not to our liking, but on the whole, we find the T&Cs to be mostly fair. A rule that is unfair or predatory can possibly be used against players to excuse not paying out winnings to them. However, we found only minor issues in this casino when searching for unfair or predatory rules.
Based upon our estimates and collected information, we consider BetWhale Casino a small to medium-sized online casino. In relation to its size, it has an average value of withheld winnings in complaints from players. In our evaluation, we factor in both the casinos' size and player complaints, recognizing that larger casinos, having more players, often face a higher number of complaints.
As far as we are aware, no relevant casino blacklists mention BetWhale Casino. In case a casino is featured on a blacklist, including our own Casino Guru blacklist, it's likely that the casino has committed wrongdoings towards its customers. Thus, we encourage players to bear this in mind when deciding on which online casino to play at.
Taking into account all factors in our review, BetWhale Casino has scored a Safety Index of 7.4, representing an Above average value. This casino is an acceptable option for some players, however, there are finer casinos for those in search of an online casino that is committed to fairness.
Terms and Conditions of BetWhale Casino evaluated
Whenever we assess online casinos, we thoroughly examine each casino's Terms and Conditions to determine their level of fairness. Many of them have T&Cs that contain rules and clauses that we view as unfair or plain predatory, since they can be held against players as a basis for withholding their winnings in certain circumstances.
We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of BetWhale Casino to be mostly fair.
Note: For more specifics regarding our findings from the T&Cs evaluation click here.
Player complaints submitted about BetWhale Casino
Player complaints are a crucial component of our casino review process since they provide us with a clear understanding of difficulties faced by players and the way that casinos deal with them. We examine all complaints submitted through our Complaint Resolution Center, and also those we collect from other sources when calculating each casino's Safety Index.
We have found one relevant complaint about this casino. Because of this complaint, we've given this casino 162 black points. You can find more information about the complaint and black points in the 'Safety Index explained' part of this review.
BetWhale Casino user feedback and reviews evaluated
Casino Guru allows users to review and rate online casinos to share their experiences, views, and feedback. These allow us to calculate a general user feedback score that falls between Terrible and Excellent.
However, there is currently no User feedback score for this casino. We only calculate it after a casino has at least 15 reviews, and we have only received 4 player reviews so far.. The reviews are available on this page in the User reviews section.
Note: Remember that user reviews might not be the most accurate representation of the casino's quality. There have been cases of casinos writing fake reviews to improve their user feedback score. Alternatively, there have also been cases of dissatisfied players who left multiple negative reviews to damage the casino's reputation. We do our best to filter these out and calculate a representative user feedback score; however, just to be safe, we do not include user feedback in our Safety Index calculation.
Licenses and company data
BetWhale Casino is owned by Wonder Play Company N.V. and has estimated revenues exceeding $5,000,000 per year. Based on the revenues, we consider it to be a medium-sized online casino.
BetWhale Casino has been granted a gambling license in Comoros issued by Anjouan Gaming.
Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.
Withdrawal limits
Win limits
USD 5,000 per week
No win limit
USD 20,000 per month
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.
Customer support and language options
In our casino reviews, we always collect data about available languages and customer support options. You can find languages available at BetWhale Casino in the table below.
Language
Website
Customer support
Live chat
English
24/7
To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. We believe customer support is very important as it provides assistance should you encounter any problems with registration at BetWhale Casino, managing your account, withdrawals, or other matters. BetWhale Casino has an average customer support, judging by the results of our testing.
Casino games and slots available at BetWhale Casino
BetWhale Casino offers these types of casino games: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Table games.
Casino games from 11 game providers are offered. This includes Rival, Betsoft Gaming, Saucify, Visionary iGaming (ViG), Genii, Urgent Games, BeGames, Nucleus Gaming, Dragon Gaming, Spadegaming, Games Global.
BetWhale Casino bonuses and promo codes
Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. There is 1 bonus offered by BetWhale Casino in our database at the moment. More information is available in the 'Bonuses' section of this review.
Note: Our separate page features details on BetWhale Casino bonuses for additional information about this casino's offers.
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Bonuses
No Deposit Bonus:
Not available
Deposit Bonus:
UNLIMITED 250% BONUSBonus T&C
First deposit bonus
Minimum deposit: $20, Maximum cashout: 20x bonus value
Browse all bonuses offered by BetWhale Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
(5)
User reviews of BetWhale Casino
This is a place to share experience with BetWhale Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
Betwhale is an online casino that I frequently use. At the end of every month I contact the casino regarding the fees charged for depositing funds using Bitcoin. For instance, a few days ago, I requested a reimbursement for the Bitcoin deposit fees I paid during the month of September. The process took approximately 5 minutes, and I received real money without any issues or questions asked. So far, my experience with Betwhale has been excellent.
I made a $300 aud payment via Usdt and it’s been 8 hours since the payment was confirmed on the blockchain. Balance has not updated and staff continuously lie about the status of the payment. I have attempted to share payment receipts, confirmations and evidence but they ignore it.
Have made no progress whatsoever despite contacting their online chat on 10 occasions.
Stay away at all costs. This site is close to a scam. They will approve you for a tenth of what you request. They will not even payout your average bet in the hopes that you get frustrated and lose everything. After requesting 2500 payouts three times I have been approved of 1250, 750, and 500. Let me add that I have also had over 10k in my acct when requesting these amounts. They hide behind their terms and conditions stating that they can pay out in smaller increments but it’s really so you keep betting and lose your balance. I just immediately stopped playing after the second small cashout and took my business elsewhere. Customer service takes a week to respond and won’t tell you what you need to do to get to the higher cashout level. I put 100k in bets in and didn’t get approved to even cashout 2500??? After that they keep going down on your amounts no matter what you do. This site will be out of business in a year and you will never get your funds. By the way, you can deposit unlimited amounts but they decide how much you can withdrawal
No positives whatsover
They will take a year to pay out and the payout amounts stated on this review site are completely wrong
check them out a great place to play. good games and payouts in 3 days i have gotten over 7 withdrawals
Safety Index explained
Safety Index of BetWhale Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of BetWhale Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Above average7.4/10
Small to medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be mostly fair
Not found on any relevant casino blacklist
Average value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
This casino forbids certain betting patterns or strategies when playing with bonus funds, but we have not witnessed this rule being used against players yet.
Complaints about BetWhale Casino and related casinos (1)
