Martin is a member of our casino analyst team, which makes sure our large (and constantly growing) online casino database is regularly updated and consists of correct data. Before joining our team, Martin studied translation, interpreting, and history. He even spent his university years introducing ...
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Martin L.
Author
Martin Lambert
Casino Analyst & Complaint Specialist
Martin is a member of our casino analyst team, which makes sure our large (and constantly growing) online casino database is regularly updated and consists of correct data. Before joining our team, Martin studied translation, interpreting, and history. He even spent his university years introducing ...
When reviewing and assessing Betvictor Casino, our independent casino review team has weighed its advantages and drawbacks following our casino review methodology. To define whether this casino is legit and safe, or possibly harmful, our reviewers have carefully considered the fairness of its Terms and Conditions, licenses, customer support, limits, existing player complaints, and other important factors.
Our evaluation has led to the casino's Safety Index, a numerical and verbal representation of our findings regarding safety and fairness of online casinos. With a higher Safety Index, your chances of playing and receiving winnings without complications increase. Although Betvictor Casino scored an Above average Safety Index of 7.4, meaning it is a suitable option for some, keep in mind that there are casinos with better rankings in terms of fairness and safety. Take a look at our full Betvictor Casino review, which offers useful insights to determine whether this casino suits your requirements and preferences.
Safety Index – Betvictor Casino fairness and safety
We measure a casino's Safety Index by employing a multifaceted formula that takes into the account an abundance of information collected and evaluated in our complex review. These consist of the estimated size of the casino, its T&Cs, complaints from the players, blacklists, and many others.
In our Betvictor Casino review, we carefully went through and inspected the Terms and Conditions of Betvictor Casino. To our knowledge, there are no rules or clauses that could be considered unfair or predatory. This is a great sign, as any such rules could potentially be used against players to justify not paying out winnings to them.
Betvictor Casino is a very big online casino based on our estimates or collected information. It has a low amount of restrained payouts in complaints from players, when we take its size into account. In our evaluation, we factor in both the casinos' size and player complaints, recognizing that larger casinos, having more players, often face a higher number of complaints.
As far as we know, no relevant casino blacklists include Betvictor Casino. In case a casino is featured on a blacklist, including our own Casino Guru blacklist, it's likely that the casino has committed wrongdoings towards its customers. Thus, we encourage players to bear this in mind when deciding on which online casino to play at.
In our comprehensive review of all relevant aspects, Betvictor Casino has attained an Above average Safety Index of 7.4. This casino might be an adequate option for some players, however, keep in mind that there are other casinos that prioritize fair treatment and safety of their customers to a much higher degree.
Betvictor Casino Terms and Conditions
Whenever we assess online casinos, we thoroughly examine each casino's Terms and Conditions to determine their level of fairness. Many of them have T&Cs that contain rules and clauses that we view as unfair or plain predatory, since they can be held against players as a basis for withholding their winnings in certain circumstances.
We did not find any unfair or predatory rules in the Terms and Conditions of Betvictor Casino during our review.
Player complaints about Betvictor Casino
Player complaints are a crucial component of our casino review process since they provide us with a clear understanding of difficulties faced by players and the way that casinos deal with them. We examine all complaints submitted through our Complaint Resolution Center, and also those we collect from other sources when calculating each casino's Safety Index.
We currently have 17 complaints about this casino in our database. Because of these complaints, we've given this casino 923 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
Betvictor Casino user feedback and reviews
Casino Guru allows users to review and rate online casinos to share their experiences, views, and feedback. These allow us to calculate a general user feedback score that falls between Terrible and Excellent.
So far, we have received only 4 player reviews of Betvictor Casino, which is why this casino does not have a user satisfaction score yet. The score is computed only when a casino has accumulated 5 or more reviews. The reviews are available on this page in the User reviews section.
Note: Remember that user reviews might not be the most accurate representation of the casino's quality. There have been cases of casinos writing fake reviews to improve their user feedback score. Alternatively, there have also been cases of dissatisfied players who left multiple negative reviews to damage the casino's reputation. We do our best to filter these out and calculate a representative user feedback score; however, just to be safe, we do not include user feedback in our Safety Index calculation.
Betvictor Casino company data and licenses
Betvictor Casino is owned by BetVictor Limited and has estimated annual revenues higher than $20,000,000. This makes it a big online casino according to our classification.
Betvictor Casino has a gambling license issued by Isle of Man Gambling Supervision Commission in Isle of Man.
Win and withdrawal limits, payment options
Betvictor Casino accepts deposits via 6 payment methods. This includes: Bank transfer, QR code payment, True Money, Tether (USDT), Help2Pay, PromptPay.
Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.
Withdrawal limits
Win limits
Unlimited
GBP 250,000 daily total win limit
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.
Customer support and language options
In our casino reviews, we always collect data about available languages and customer support options. In the table below, you can see an overview of language options at Betvictor Casino.
Language
Website
Customer support
Live chat
Chinese
24/7
Thai
24/7
To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at Betvictor Casino, account management, withdrawal process, etc. Judging by the responses we have received, we consider the customer support of Betvictor Casino to be good.
Casino games and slots available at Betvictor Casino
Betvictor Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Keno, Scratch cards, Other card games, eSports betting, Other games, Crash games, Live shows, Live baccarat, Live blackjack, Live dice games, Live poker, Live roulette.
Games from 34 casino game providers are available. This includes NetEnt, Nolimit City, Apricot (Microgaming), Playtech, Play'n GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Big Time Gaming, Eyecon, SA Gaming, Habanero, Realistic Games, Relax Gaming, Betgames, Ho Gaming, Smartsoft Gaming, Pascal Gaming, Skywind Group, Amazing Gaming, Live88, Spribe, CQ9 Gaming, Galaxsys, Light & Wonder, Gameiom, Funky Games, Hacksaw Gaming, PG Soft (Pocket Games Soft), Asia Gaming.
Betvictor Casino bonuses and promo codes
Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. The most common are no deposit bonuses or free spins that you can get for just registering, and deposit bonuses that are given to players for making a deposit. That being said, casinos might offer other types of bonus codes, welcome sign-up bonuses, or loyalty programs as well.
At present, there are 2 bonuses from Betvictor Casino in our database, including:
200% up to 2,000 ฿
100% up to 3,000 ฿
Please bear in mind that players from certain regions might not have access to these bonus offers. To see which bonuses you are eligible for, visit the 'Bonuses' section of this review.
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Company info
Owner
BetVictor Limited
Established
2022
Estimated annual revenues
> $20,000,000
Safety and fairness
Safety and fairness
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Betvictor Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Key metrics
Terms and conditions
Fair
Issues found: 0
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Casino size
Very big casino
Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.
Blacklists
None
0x
If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.
Other factors
Negative
Low win limit: £250,000 / day (sum of all wins, wagers not subtracted)
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
Explore the game selection available at Betvictor Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.
Game types
Games
Live games
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Available: 13
Not Available: 2
Live shows
Live baccarat
Live bingo
Live blackjack
Live dice games
Other live games
Live poker
Live roulette
Available: 6
Not Available: 2
Real GamesCertified
Verified by Gamecheck
Active SEAL Member
A selection of games from multiple game providers has been checked and NO fake games have been found.
This is a place to share experience with Betvictor Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
User feedback:
Not enough data
Rated by 4 users
Very positivePositiveNeutralNegativeVery negative
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• 1 year ago
I played here for near 2 years they made thousands off me. Then after a 6 week losing streak I was winning up 120 off a 10$deposit. They asked me to fill out a survey so I did and was honest that I sucked with money. Just before I'd finish wagering they froze my account saying it was for safer gambling practices gave my 48 in funds and kept the 72 just before it became real cash. Told me to come back after a couple month I told them to &$#|_&-_$ and will never return. They're thieves don't play here. You have been warned about how they treat they're regulars. Never won a giant prize but doubt they'd pay it
During transaction days paid me within 18 hours mon-thurs
Great game selection
Friendly helpful support
Offers spins at least once a week
Not alot of bonuses to choose from in offers
Friday thru Sunday no cash out staff
• 2 years ago
And me deposit offers, won a few times and then they removed me from all further promos. They don’t like to lose, even though my wins were small
Treated me awful
• 2 years ago
This company has screwed me out of $85,000. I deposited $700 or so and won a ridiculous amount playing live casino baccarat - all legitimately. After I request withdrawal, they ask for verification documents. All are provided. Even bank statement showing transfer from my own bank account - everything checks out. Then they close my account without providing any reason. I contact livechat and they just keep running in circles about emailing accountsecurity and that this is being reviewed. This was on Nov 9. They have closed my account and refused to pay out for no reason specified.
Eventually I got their head of customer service Stevie Palmer who wrote me one email saying they are "investigating" and haven't heard back. Granted he did say it would take until the 21st likely to hear back. But still he has not responded to any of my questions, provided reasons for the account closure or balance confiscation.
But it's been over a week since they closed my account. No issues of fraud, or multiple accounts. Any issues I could think I've raised and they continue to just say they're investigating. Deposit in question was made right from my own sole registered bank account. I cannot think of any issues and they aren't providing any. They are still "investigating" and doing whatever they can to find a way out of paying it. I have occasionally bet at my friend's house who also has a BV account, but we have completely separate houses, IP addresses, submitted individual verification documents, etc. We are romantic partners. We have each had our own accounts for months and they've taken deposits and paid withdrawals before without question. They closed his account for no reason provided. He asked for a reason 5 days ago and no response.
Thankfully I'm in Ontario and have certain protections under Ontario law, but given the amount involved, it's very scary right now. I cannot believe what is going on. I even had to get a law firm involved and they are familiar with the Ontario laws and cannot believe what is going on. We have tried to arrange for a phone call, sent multiple emails requesting more information on the investigation, been completely transparent in showing that the deposit in question and winnings in question are all from ME: that there's no duplicate account. I have no actual reason given for account closure and balance confiscation but I can only suspect these issues given I used my friend's IP address - that is not prohibited in their rules. What's prohibited is an individual creating multiple accounts. We are separate individuals with separate addresses and separate IP addresses. We've provided all documentation to confirm this.
I've previously deposited and won a bit and they've paid me. A couple months ago. So only NOW it's an issue because we're talking about $85,000. How sneaky of them to try find a technicality when they've already taken my action, paid out, established the legitimacy of my account, etc...
They are weasels; they will find any and every excuse under the sun not to pay you. Here, their indefinite "investigation" ongoing with no responses to ANY of my questions is not only really bad practice and acting in bad faith, but also leaves me completely in the dark as to the security of my funds. My lawyer and me have to infer what the issues are from and address them. Any and all issues have been addressed. The only things we could think of were the log-ins to the same IP and there were two $80 and $500 deposits from months ago from a joint bank account which their terms do not prohibit however their terms specify that all deposits must be from the account holder's bank account/credit card or winnings are voided. I’ve offered to return winnings from those deposits just to wrap this up already. That’s $9k. The joint account is in my name, just shared. But in any event, for the balance in my account now, the deposit was directly from my sole registered bank account, not any joint account. 100% of my balance is that deposit from my solely owned bank account and winnings that were legitimate - live casino - no cheating, no fraud, nothing.
When you win big, legitimately, and with a regulated book, you should get paid out. End of story. Thankfully the Ontario laws provide that when they close your account, they have to pay out your balance.
Update: been told the investigation is ongoing be not been told what or why but they will provide a final decision end of next week. Anything short of paying the $85k less winnings derived from the joint account deposit of about $9k (which was previously paid and I’ve offered in good faith to return) would be injustice. They have not responded to one question of mine or the offer to pay me out $85k less the $9k win. the $85k is entirely derived from a bank deposit in my sole name and winnings therefrom.
Confiscated $85,000
Unresponsive
Non transparent
Scam
• 4 years ago
This is a "A" One Casino without a doubt. Extremely fast verification process and withdrawal process. GIVE THIS CASINO A TRY!!!
EXCELLENT !!!!
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