Betsson Casino Review

Show company details

Payment methods

Show all (10)

Withdrawal limits

per month

15,000,000 kr.

per day

500,000 kr.

Owner BML Group Ltd.

Established 2012

Estimated annual revenues

> $100,000,000

Licensing Authorities

Denmark (DGA)

OverviewBonusesUser reviews86Safety Index explainedDiscussion1Payment methods10

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Betsson Casino Review

This review examines Betsson Casino, using our casino review methodology to determine its advantages and disadvantages by our independent team of expert casino reviewers. By evaluating the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other key elements, our review team has classified the level of safety and fairness of the casino, categorizing it as either legit and safe, a possible scam, or falling in between.

The casino's Safety Index, a score indicating the safety and fairness of online casinos, has been determined through our analysis of these findings. The higher the Safety Index, the more likely you are to play and receive your winnings without any issues. Betsson Casino scored a High Safety Index of 8.9, which is why it could be considered a favorable option for most players in terms of fairness and safety. Continue reading our Betsson Casino review and learn more about this casino in order to determine whether or not it's the right one for you.

Fairness and safety of Betsson Casino

Our process for establishing a casino's Safety Index involves a detailed methodology that considers the variables we've collected and analyzed during our review. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc.

In our review of Betsson Casino, we have looked closely into the Terms and Conditions of Betsson Casino and reviewed them. We came across some rules or clauses that we did not appreciate, and all in all, we find the T&Cs to be somewhat unfair. Unfair or predatory rules have the potential to be held against players to defend withholding their winnings. Therefore, based on our findings, we advise caution if you choose to play at this casino.

Based upon our estimates and collected information, we consider Betsson Casino a very big online casino. This casino has a very low value of denied payouts in player complaints with respect to its size (or it hasn't had any complaints). We factor in the number of complaints in proportion to the casino's size, recognizing that larger casinos tend to experience a higher volume of player complaints.

Based on our findings, no important casino blacklists feature Betsson Casino. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at.

Taking into account all factors in our review, Betsson Casino has scored a Safety Index of 8.9, representing a High value. For most players seeking an online casino that prioritizes fairness in the online gambling experience they offer, this casino is a recommendable choice.

Note: Betsson Casino is linked to 37 other online casinos, based on the information we've collected. Because of the relationship between these casinos, we have considered the qualities of the related casinos when calculating the Safety Index of Betsson Casino.

Terms and Conditions of Betsson Casino

Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. It's not uncommon to find clauses and rules in the Terms and Conditions of some casinos that we deem unfair or predatory, since they provide the casino with grounds to withhold player winnings under specific circumstances.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Betsson Casino to be somewhat unfair.

Note: Our particular discoveries from the T&Cs analysis are available here.

Player complaints regarding Betsson Casino

Considering player complaints is integral to our casino review process as they offer a comprehensive view of the issues experienced by players and the casinos’ attitude in resolving these problems. Each casino's Safety Index is calculated after carefully considering all complaints received by our Complaint Resolution Center, as well as complaints gathered through other channels.

We currently have 6 complaints directly about this casino in our database, as well as 53 complaints about other casinos related to it. Because of these complaints, we've given this casino 3,930 black points in total, out of which 2,778 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

User feedback and reviews of Betsson Casino

At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback. We determine the overall user feedback score based on the player feedback submitted to us. The score can range from Terrible to Excellent.

Our database has a total of 86 user reviews of Betsson Casino, giving it a Great User feedback rating. To view the casino's user reviews, navigate to the User reviews part of this page.

Note: Please note that user reviews may not accurately reflect the casino's quality. Certain casinos may submit fake reviews to improve their overall user feedback score. On the contrary, there may be unsatisfied players leaving numerous negative reviews to lower the casino’s score. We aim to filter these out and compute an impartial user feedback score; thus, for these reasons, the user reviews are not a part of the Safety Index calculation process.

Licenses and company information

Betsson Casino is owned by BML Group Ltd., and we have estimated its yearly revenues to be greater than $100,000,000. This establishes it as a very large online casino within the bounds of our categorization.

Betsson Casino is licensed by Spillemyndigheden in Denmark.

Payment options, withdrawal limits and win limits

Betsson Casino supports 10 deposit methods. This includes: Skrill, Neteller, Mastercard, VISA, PayPal, Trustly, Dankort, Bank transfer, ApplePay, MobilePay.

There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.

Withdrawal limits	Win limits
DKK 500,000 per day	No win limit
DKK 15,000,000 per month

Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.

Languages and customer support options

To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. The options available at Betsson Casino can be seen in the table below.

Language	Website	Customer support	Live chat
Danish

Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at Betsson Casino, your account, withdrawals, or anything else. According to our tests and collected information, Betsson Casino has a good customer support.

Betsson Casino slots and casino games

Players can enjoy these types of casino games at Betsson Casino: Slots, Roulette, Blackjack, Betting, Video poker, Baccarat, Jackpot games, Live games, Other card games, eSports betting, Other games, Crash games, Live shows, Live baccarat, Live blackjack, Live poker, Live roulette.

Casino games supplied by 88 game providers are available. This includes NetEnt, Nolimit City, Play'n GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Big Time Gaming, Playson, iSoftBet, ELK Studios, Wazdan, Habanero, Lightning Box, Booming Games, Relax Gaming, Bullshark Games, Jelly, PearFiction Studios, Ino Games, AceRun, Oros Gaming, Fantasma Games, Old Skool Studios, Wizard games, Felt Gaming, Wishbone, Slingshot Studios, Alchemy Gaming, Boomerang Studios, Bulletproof Games, Reflex Gaming, Nailed it! Games, Fortune Factory Studios, Trigger Studios, ALL41 STUDIOS, Armadillo Studios, Northern Lights Gaming, Religa, Bet Digital, Bang Bang Games, Foxium, Buck Stakes Entertainment, Four Leaf Gaming, Triple Edge Studios, Crazy Tooth Studio, Infinity Dragon Studios, Reel Play, Gameburger Studios, Real Dealer Studios, Barstruck, Switch Studios, Blue Ring Studios, Neon Valley Studios, Synot Games, Max Win Gaming, Hot Rise Games, HungryBear, Crucible Gaming, Stakelogic, High Limit Studio, Flip Five Gaming, Pulse 8 Studios, AvatarUX, Peter & Sons, SpinPlay Games, Gold Coin Studios, Blue Guru Games, Hammertime, Aurum Signature Studios, Core Gaming, Games Global, Just For The Win, Light & Wonder, Silverback Gaming, Golden Rock Studios, Snowborn Games, Electric Elephant, Spinberry, Stormcraft Studios, Circular Arrow, Triple Cherry, 4ThePlayer, Hacksaw Gaming, AreaVegas, Print Studios.

Betsson Casino bonus offers and codes

Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. In 'Bonuses' section of this review, you'll currently find 1 bonus from Betsson Casino based on the data from our database.

Note: Take a look at our designated Betsson Casino bonuses page for more details about this casino's bonus offers.

Bonuses

No Deposit Bonus:

Not available

Deposit Bonus:

Not available

Payment methods

Show all (10)

Withdrawal limits

per month

15,000,000 kr.

per day

500,000 kr.

Games
Show all

Slots

Roulette

Blackjack

Betting

Video poker

No bingo

Baccarat

Jackpot games

Live games

No poker

No craps

No keno

No scratch cards

eSports betting

Crash games

Language options

Danish website

Only Danish customer support

Only Danish live chat

Game providers
Show all (88)
Game providers (88)

CASINO SCREENSHOTS

Positives

Good selection of game providers
High daily withdrawal limit (500000 DKK)

Negatives

Customer support not available 24/7

Interesting facts

Rebrand of Casino.dk
Local version of an international casino
Registration available only to holders of Danish CPR (personal identification) number

Author & Guarantor: Ayberk Ayan Last updated: 15 Nov 2024 Anything incorrect or missing? Let me know

Betsson Casino bonuses

Browse all bonuses offered by Betsson Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews of Betsson Casino

This is a place to share experience with Betsson Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:

Great

Rated by 86 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review

Casino Guru

We want players to understand gambling.

msheeler86

Junior Apprentice

Canada

• 3 weeks ago

Great expierence deposit 50$ via interac e transfer got balance up to 100$ curious on how their withdrawal process was so cashed out no complications money in my account in 1hour will be playing there again

Fast withdrawal
Good game selection
Deposit methods

analiaaltinier

Advanced Novice

Argentina

• 4 weeks ago

It is one of the Casinos that I like the most and I pay the most attention to all the games and updated information.

Fast deposits and withdrawals
Depositos y retiros rapidos
Many tournaments
Muchos torneos
Accessible games
Juegos accesibles
Attention via email or instant chat
Atención via mail o chat instantánea

STAFFIELOVER

Apprentice

Argentina

• 1 month ago

I love that it has goals, challenges, sports, tournaments, cool new games, excellent betting values.

Excellent tournaments
Torneos excelentes
New games
Juegos nuevos
Fast withdrawals
Retiros rapidos
Super fast attention
Atencion super rápida

Blank79

Apprentice

Argentina

• 3 months ago

I used this platform years ago, good platform, good prizes but since it is in Argentina the games are very expensive and the prizes very very low in relation to the bet.
They also stopped giving bonuses and no longer offer any deals.
In the end I was very disappointed.

Immediate payment on all
Pago inmediato dentro de todo
Wide variety of games
Gran variedad de juegos

Few promotions and bonuses
Pocas promociones y bonificaciones
Since it was enabled in Argentina, the games are very expensive and the winnings are very low.
Desde que esta habilitado en argentina los juegos son carisimos y las ganacias muy bajas

Wojciechowski

Apprentice

Poland

• 4 months ago

Great casino, I have been playing here for a long time. There are no problems with withdrawals, support works in Polish. A wide selection of games. What's more, not only me, but also my friends play in this particular casino, so I can confidently recommend it.

poivon

Senior Apprentice

Brazil

• 4 months ago

It was my number one casino, until I started making big winnings and coming out on top, and then my account was blocked overnight with no explanation or reason.

They just told me that they had decided to close my account and that the decision was irreversible. When I tried to find out the reasons, the support operators told me that the house has the right to do so and it was not possible to unblock my account.

The only explanation I could think of was that I had made a lot of money, and I was at an advantage because I hadn't done anything irregular to be blocked, but it seems I'll never know the reasons.

Many games
Muitos jogos
Winnings are possible
Ganhos são possíveis
Quick withdrawals
Saques rápidos

Blocking accounts without warning
Bloqueio de contas sem aviso
Bad bonus program
Programa de bônus ruim
Support operators fall short
Os operadores de suporte deixam a desejar
Unfair T&Cs
T&C injustos

Hec7ors

Senior Apprentice

Mexico

• 5 months ago

This site offers you a good variety of games, its operation is without interruptions, the games do pay and registration as their deposits and withdrawals are almost instantaneous.

Good selection of game providers
Buena selección de proveedores de juegos
Deposits and withdrawals in minutes sometimes hours
Depósitos y retiros en minutos a veces horas
Good design
Buen diseño

We need a better bonus program
Hace falta mejor programa de bonificación

pavlyukivan548

Novice

Poland

• 7 months ago

I've been playing here for a while, so far so good. Lots of games and convenient interface. However, there are constant problems with payments. There are often delays and the commission is unclear.

many games
wiele gier

commission
prowizja

ANTONENKAYAHOR

Novice

Ireland

• 8 months ago

I started playing at the Betsson casino not long ago, transitioning from other platforms, and until the moment of withdrawing funds, I often encountered minor glitches in the site's operation, but I tried to overlook them. However, when it came to withdrawing my winnings, ignoring the elephant in the room became completely impossible!

Having experience playing at other casinos, I know how important it is to responsibly approach the verification of your data – I did this in the case of playing at Betsson, successfully and fully verifying my personal information. However, as soon as it was time to claim my winnings, an unpleasant surprise awaited me from the casino administration: it turns out that successful verification at Betsson does not guarantee you receiving your own winnings! On the contrary, the dubious characters from the casino administration stated that in order to withdraw the money, I first need to undergo verification at CasinoEuro!

There is no doubt that this whole story was invented solely to keep the money on the casino balance for as long as possible or to prevent it from leaving altogether. After all, who knows what the next ""mandatory step"" for verifying my verification (!!!) these charlatans will take? I'm sure I'm not the only one who has encountered such a problem, so I urge you to share your gaming experience at this casino.

As for me, I'm not going to give up and throw in the towel, and ultimately the Betsson administration will either have to return my money or admit to fraud and deception of their players.

scammers

mateuzs

Visitor

Poland

• 1 year ago

the best casino for Polish users. large selection and good service

games
gry
choice
wybór
responsiveness
responsywność

gabrielbelch

Novice

Brazil

• 1 year ago

This site is truly one of the best to join and play on. You won't be let down. They promptly verify and approve documents, making the experience even better. The casino is awesome, and the withdrawals are super fast. The live chat support is also fantastic. Thank you!

angeltito1

Junior Apprentice

Spain

• 1 year ago

I do not doubt that at other levels it is a great casino, but what is related to playing slots using the mobile is a disaster. They do not have an app, so playing with the browser takes a long time or the search for any slot does not work directly. What's more, it even has the bug that if you select a provider, you may be surprised that a slot appears that the search engine considered non-existent. Then when you finish playing in each slot there is no possibility of exiting the game. For all these reasons I have decided not to play again in this online casino. I must also clarify that my phone is of an upper mid-range. Greetings

Quick customer service response.
Respuesta rápida de atención al cliente.

They don't have an app.
No tienen app.
The search takes a long time to load, sometimes it crashes and from the slot menu there is no possibility to exit.
La búsqueda tarda mucho en cargarse, algunas veces se bloquea y desde el menú de las slot no viene la posibilidad de salir.

Grande2020

Advanced Novice

Sweden

• 2 years ago

a Trustworthy casino , good collections of slots and good , withdrawals is fast

alextzev

Advanced Novice

Greece

• 2 years ago

like all casinos, Betsson is user-friendly at the beginning, bonuses in every game with not particularly good rewards, however. at first like in all casinos you enjoy your money and really have fun. very quickly, however, it closes, the games become highly manipulable and it's like throwing your money into a black hole with no return. in this particular company I happened to play 400 euros in spins of 20 and 40 cents and it disappeared for me in 30 minutes without a bonus without any return to the spins, a real disaster. They didn't even keep the pretenses so that I could have at least a little fun. I don't know what experiences the rest of you have, but for me this particular company is a nightmare

joseademir

Novice

Brazil

• 2 years ago

I'm currently using it and I'm satisfied.

good service
bom atendimento
quick and profitable bets
apostas rápidas e lucrativas

slow website
site lento
service could be faster
poderia ser mais rápido o atendimento

StephanM

Novice

Germany

• 2 years ago

I had no problems at all when using this casino. Fast withdrawals, pretty big payouts. Verification process is quick and without any issues. Big variety of games. Decent client's support. Maybe the design is the only casino's drawback

Fast withdrawals
Pretty high payouts
Good customer support
Huge variety of games

Design doesn't look great

jahane

Visitor

Brazil

• 2 years ago

earnings are good but could update site more often

good gains
bons ganhos

outdated website
site desatualizado

vplus82

Unregistered user

Germany

• 2 years ago

At Bettson's partner "racebets" I signed up by mistake because I'm not a fan of horse racing. I had 30€ credit on the account which I wanted to withdraw. For verification, I sent my identity card, bill from the electricity provider and a bank statement. Instead of my account being verified, I got a message that there would be discrepancies between my date of birth and the data on the ID card and that I should send a bank statement again with my bank details, which I already did. For me it's a chicane and I don't give a damn about the 30€ and prefer to publish my opinion here. Now I wrote another email with my documents to racebets and received an email from Bettson that my email address is unknown and cannot be processed.

problems with verification
Probleme mit Verifizierung
problems with payment
Probleme mit Auszahlung

Torontoraptors50

Advanced Novice

Canada

• 2 years ago

Fast payout,after verification no problem withdrawals,website design is outdated,this year in the summer i won good amounts of cash but when winter comes all winnings stopped

Fast withdrawals,
good amount of slot machines
No hassle payouts
Painless verification

Outdated design
Long period of cold slot machines

acasovivan

Visitor

United Kingdom

• 3 years ago

Many option of depo, nice promotion and good help center. Chat operators are helpful for players.
Website is very very clear and readable which helps players in different sections of the casino.

The design of the website looks a little bit dated and would benefit a little refresh. That is really the only negative aspect I can find because up to today, my experience with Betsson has only been a great one.

Kuivalamattias

Novice

Sweden

• 3 years ago

Very good gameplay, no delay. I hav'nt tried bonus at Betsson. Smooth payments in and out. Im satisfied. 👍

Fast and smooth gameplay
Very easy website to understand

I cant complain at anything

h3rculiaris

Novice

Greece

• 3 years ago

In the slots it is as if I threw my money in the trash. No return.

Joyita

Visitor

Chile

• 3 years ago

Pesimo casino, from Chile I play, it does not pay anything in slots, no points are accumulated, to exchange them in money, it does not have automatic cashback, (return of loss percentage) for any promotion you have to register and it must be in the slots that they choose , (in other casinos promotions are automatic) I don't know how it can be well valued.

Nothing nothing nothing positive, I just lost and lost and lost money
Nada nada nada positivo, solo perdi y perdi y perdi dinero

Many negatives
Muchas cosas negativas

Safety Index of Betsson Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Betsson Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:High8.9/10

Very big casino, based on our research and estimates

We consider the casino's T&Cs to be somewhat unfair

Not found on any relevant casino blacklist

No player complaints or very low value of withheld winnings in complaints in relation to the casino's size

We also considered other factors, which had a slightly negative impact on the casino's Safety Index

The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Unfair terms and conditions

This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.

Complaints about Betsson Casino and related casinos (124)

124All0Opened46Not solved12Solved66Rejected

Complaints directly about Betsson Casino

Unresolved Our verdict

No reaction policy, good regulator

Disputed amount: €2,539

Player experiences a delayed verification process.

The player from Ireland faced ongoing challenges with account verification after requesting a withdrawal. Despite submitting the required KYC documents, including a passport photo and address proof, the casino claimed to have not received them and continued to ask for resubmission. The player suspected a scam due to these repeated issues. The Complaints Team concluded that the casino was uncooperative and recommended that the player contact eCOGRA for further assistance, marking the complaint as 'unresolved' in their system.

Read moreRead less

Submitted: 17 Dec 2024

Unresolved Our verdict

No reaction policy, good regulator

Disputed amount: €463

Player's winnings are confiscated due to duplicate account claims.

The player from Norway had won money at Betsson Casino and had attempted to withdraw his winnings. However, the casino claimed he had double accounts, which he denied, and was withholding the payout based on this allegation. The player had not completed the KYC verification and had played with a welcome bonus. The Complaints Team was unable to resolve the issue due to the casino's lack of cooperation and recommended contacting eCOGRA for further assistance. The complaint was marked as 'unresolved' in the system.

Read moreRead less

Submitted: 16 Aug 2024

Resolved Our verdict

Case closed

Disputed amount: €960

Player’s withdrawals repeatedly delayed.

The player from Greece won 1000 EUR at Betsson and faced multiple failed withdrawal attempts due to alleged bank issues and repeated document requests. Despite full document approval, withdrawal attempts continue to be canceled, leaving the player frustrated and seeking 960 EUR.

Read moreRead less

Submitted: 06 Aug 2024

Player stopped responding

Disputed amount: Mex$450

Player accuses casino of game manipulation.

The player from Mexico had alleged that all the games in the casino were manipulated and fraudulent. We had informed him that without any evidence or additional information supporting these claims, we were unable to proceed with an investigation. We had requested that he provide us with his complete game history to address the casino regarding their Return to Player (RTP) ratio. However, due to the player's lack of response to our messages and questions, we were forced to reject the complaint.

Read moreRead less

Submitted: 20 Apr 2024

Player stopped responding

Disputed amount: 4,070 R$

Player’s deposit has not been credited to the casino.

The player from Brazil had transferred a significant amount of money to the Betsson online casino through Nexta Payment Services LTD. The transfer was confirmed by her bank but the funds had not been received by the casino. The player requested an investigation and a resolution. The player had been in regular contact with the casino and had submitted all necessary documentation for the investigation. We had extended the investigation period to a full month to allow the casino adequate time to resolve the issue. The player had expressed confidence in the casino's ability to resolve the issue. However, despite multiple attempts to reach the player for an update after the investigation period, there was no response. Consequently, we had to reject the complaint due to lack of further information.

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Submitted: 18 Apr 2024

Player stopped responding

Disputed amount: 400 S/.

Player complains about possible game manipulation.

The player from Peru had suspected that the Gates of Olympus 1000 game was rigged, after purchasing multiple bonuses and receiving minimal returns. He demanded a refund, stating his experience fell far from the advertised 98% return to player rate. We had informed the player that without concrete evidence of unfair practices, we could not take action. The player was advised to contact the casino support and eCOGRA, an alternative dispute resolution service, for further assistance. However, due to the player's lack of response, we were unable to investigate further and had to reject the complaint.

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Submitted: 24 Feb 2024

Unresolved Our verdict

No reaction policy, good regulator

Disputed amount: €380

Player's winnings have been confiscated.

The player from Greece is facing difficulties in withdrawing his winnings of 380 Euros. The Casino reportedly withheld these funds due to a suspected violation of terms and bonus abuse. The player denies any intentional wrongdoing and finds the lack of communication and warning from the casino unfair. We approached the casino about the issue but were recommended to forward the player to the ADR service and licensing authority. We have closed the complaints as unresolved.

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Submitted: 19 Dec 2023

Resolved Our verdict

Case closed

Disputed amount: $17,000 ARS

Player's account has been unexpectedly blocked.

The player from Argentina had reported that his Betsson Casino account was suddenly blocked while he was engaged in a slot game, and he was unable to get in touch with the casino. After the Complaints Team had engaged with him and extended the complaint resolution timeline, the player had managed to resolve the issue independently. Consequently, we had marked the complaint as 'resolved'.

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Submitted: 23 Oct 2023

Player stopped responding

Disputed amount: $2,500 ARS

Player's account is inaccessible after deposit.

The player from Argentina deposited 2500 ARS but was unable to play. The player now has concerns about their deposited funds. We closed the complaint becasue the player stopped responding.

Submitted: 31 Aug 2023