The 3rd party operators featured on this page are featured on a non-commercial basis with no commission arrangements in place. 21+. Gambling Problem? Call 1-800-GAMBLER.

HomeOnline casinosBetsafe Casino review
Betsafe Casino review
Doesn't accept players from Ohio
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Visit Casino
Payment methods
Show all (9)
  • VISA
  • Mastercard
  • Trustly Pay
  • Bank transfer
  • Luminor
  • Revolut
  • Swedbank
  • SEB Bank
Withdrawal limits
 per day
€50,000
BML Group Ltd.
SIA Latsson Licensing
2016
> $20,000,000
  • Latvia
OverviewBonusesUser reviews83Safety Index explainedDiscussion1Payment methods9

Betsafe Casino Review

In this review, Betsafe Casino has undergone a detailed examination of its strengths and weaknesses by our team of independent casino reviewers using our casino review methodology. By looking into the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other various essential elements, our review team has identified the safety and fairness of the casino, evaluating whether it falls into the category of being safe and legit or damaging for players.

Based on their findings, we have calculated the casino's Safety Index, which is our score describing the safety and fairness of online casinos. The greater the Safety Index, the higher the likelihood of playing and receiving your winnings smoothly. Based on our evaluation methodology, Betsafe Casino scored a Very high Safety Index of 9.0, which means it is one of the best online casinos on the web in terms of player safety and fairness. Carry on reading our Betsafe Casino review to make an informed decision whether or not this casino is the right fit for you.

Is Betsafe Casino fair and safe? Safety Index explained

In working out a casino's Safety Index, we utilize a complex formula that acknowledges the collected data that we have addressed in our review. This generally means the casino's T&Cs, complaints from players, estimated revenues, blacklists, and such.

We have carefully examined and analyzed the Betsafe Casino Terms and Conditions as part of our review of Betsafe Casino. We found some rules or clauses that were not favorable. Despite our findings, we consider the T&Cs to be mostly fair. An unfair or predatory rule can potentially be used against players to justify not paying out winnings to them, but our findings for this casino were only minor.

Based upon our estimates and collected information, we consider Betsafe Casino a very big online casino. This casino has a very low value of denied payouts in player complaints with respect to its size (or it hasn't had any complaints). Since bigger casinos will often receive more complaints because of the larger number of players, we take into account both the casino's size and player feedback.

Based on our findings, no important casino blacklists feature Betsafe Casino. If a casino has landed itself a spot on a blacklist such as our Casino Guru blacklist, this could mean that the casino has mistreated its customers. When seeking out an online casino to play at, we consider it crucial for player to not take this fact lightly.

In our comprehensive review of all relevant aspects, Betsafe Casino has attained a Very high Safety Index of 9.0. For players seeking an online casino that prioritizes fairness in the online gambling experience they offer, this casino is a fantastic choice.

Note: Betsafe Casino is linked to 40 other online casinos, based on the information we've collected. Because of the relationship between these casinos, we have considered the qualities of the related casinos when calculating the Safety Index of Betsafe Casino.

Terms and Conditions of Betsafe Casino

We go through the Terms and Conditions of each casino we review in great detail and examine their fairness level. In the Terms and Conditions of numerous casinos, we find rules that we regard as unfair or openly exploitative, since these rules are oftentimes the reasons casinos use in order to avoid paying out player winnings.

We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of Betsafe Casino to be mostly fair.

Note: Our particular discoveries from the T&Cs analysis are available here.

Player complaints regarding Betsafe Casino

In our casino review methodology, we pay extra attention to player complaints, as they give us an important insight into issues faced by players and the casinos' approach in resolving them. When calculating each casino's Safety Index, we consider all complaints submitted through our Complaint Resolution Center, as well as ones we collect from other sources.

We currently have 3 complaints directly about this casino in our database, as well as 63 complaints about other casinos related to it. Because of these complaints, we've given this casino 4,651 black points in total, out of which 4,144 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

User feedback and reviews of Betsafe Casino

Casino Guru provides users with a platform to rate and review online casinos, and to share their feedback or experience. Based on these, we calculate an overall user feedback score, which can range from Terrible to Excellent.

Our database has a total of 83 user reviews of Betsafe Casino, giving it a Great User feedback rating. The reviews have been made available in the User reviews section of this page.

Note: Keep in mind that user reviews may not be the most accurate reflection of the casino's quality. Some reviews may be fake, having been written solely to improve the casino's overall user feedback score. Other reviews may come from dissatisfied players who write numerous negative reviews to worsen the casino's score. While we make every effort to filter out such reviews and determine an unbiased user feedback score, we refrain from incorporating user feedback into our Safety Index calculation due to these factors.

Licenses and company information

Betsafe Casino is owned by BML Group Ltd., and we have estimated its yearly revenues to be greater than $20,000,000. This makes it a medium-sized online casino according to our classifications.

Betsafe Casino is licensed in Latvia.

Payment options, withdrawal limits and win limits

Betsafe Casino supports 9 deposit methods. This includes: Mastercard, VISA, Trustly Pay, Bank transfer, Revolut, Luminor, Swedbank, SEB Bank, citadele.

Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.

Withdrawal limits Win limits
EUR 50,000 per day No win limit
Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.

Available language options and customer support

When reviewing online casinos, we collect information about their customer support and language options. The options available at Betsafe Casino can be seen in the table below.

Language Website Customer support Live chat
English Yes Yes Yes
Russian Yes Yes Yes
Latvian Yes Yes Yes

Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at Betsafe Casino, your account, withdrawals, or anything else. Based on the test we have conducted, we have rated the customer support of Betsafe Casino as average.

Betsafe Casino casino games and slots

Players can enjoy these types of casino games at Betsafe Casino: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Poker, Craps and dice, Keno, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Table games, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

Casino games supplied by 79 game providers are available. This includes NetEnt, Novomatic, Nolimit City, Playtech, Play'n GO, Blueprint Gaming, IGT, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Big Time Gaming, Playson, iSoftBet, ELK Studios, Ezugi, Push Gaming, Endorphina, Wazdan, Habanero, Lightning Box, Red Rake Gaming, Spinomenal, Leander Games, Tom Horn, Realistic Games, Relax Gaming, Betgames, Greentube, Bullshark Games, Jelly, AceRun, Fantasma Games, Platipus, Swintt, Wizard games, SpinOn, Boomerang Studios, Bulletproof Games, Reflex Gaming, BF Games, G Games, Spribe, Trigger Button Studios, Gamomat, Casino Technology, On Air Entertainment, Bitpunch, RAW iGaming, Bang Bang Games, SlotMill, Four Leaf Gaming, Amusnet, PGsoft (Pocket Games Soft), Slammer Studios, Reel Play, Games Inc., Leap Gaming, Synot Games, Max Win Gaming, HungryBear, Crucible Gaming, Skywind Group, Stakelogic, AvatarUX, Peter & Sons, Fazi, Kalamba Games, Redline Games, Games Global, Gaming Realms, Light & Wonder, Spinberry, 4ThePlayer, Hacksaw Gaming, Print Studios, Elysium Game Studio.

Bonuses and codes offered by Betsafe Casino

Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. In 'Bonuses' section of this review, you'll currently find 1 bonus from Betsafe Casino based on the data from our database.

Note: Take a look at our designated Betsafe Casino bonuses page for more details about this casino's bonus offers.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Payment methods

Payment methods
Show all (9)
  • VISA
  • Mastercard
  • Trustly Pay
  • Bank transfer
  • Luminor
  • Revolut
  • Swedbank
  • SEB Bank
Withdrawal limits
 per day
€50,000

Games

Show all
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
No scratch cards
eSports betting
Crash games

Language options

English website
All languages (3)
English customer support
All languages (3)
English live chat
All languages (3)

Game providers

Show all (79)
  • NetEnt
  • Nolimit City
  • Pragmatic Play
  • Playtech
  • Novomatic
  • IGT
  • Big Time Gaming
  • ELK Studios

Casino screenshots

Betsafe_Casino_LV_homepage_desktop
Betsafe_Casino_LV_game_gallery_desktop
Betsafe_Casino_LV_promotions_desktop

Positives

  • High withdrawal limit
  • Huge selection of game providers
  • Various responsible gaming options available
  • Live dealer games are available

Negatives

  • Company focuses on sports betting rather than the casino
Casino Bonuses

Betsafe Casino bonuses

Browse all bonuses offered by Betsafe Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru
We want players to understand gambling.
User reviews (83)

User reviews of Betsafe Casino

This is a place to share experience with Betsafe Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Great

Rated by 83 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review
Casino Guru
We want players to understand gambling.
• 5 months ago
Overall, not bad. I like that payouts in Latvia are instant—every casino I’ve tried pays out fast, which is a big plus. Deposit methods are pretty standard for local online casinos, so no surprises there. Slot selection is decent, but I’d love to see more variety. Responsible gambling tools are available, which is good, but nothing special. The website interface could definitely be smoother—feels a bit outdated and not super intuitive.

What I dislike the most is that after playing for a couple of months, I never got a single bonus. The promotions also are lame compared to other casinos, that’s a letdown.
  • Instant payouts
  • standard deposits
  • decent slots
  • No " real " bonuses
  • clunky interface
  • limited slot variety
• 10 months ago
Money voided on the suspicions of IP address. 21st century and the company still thinks that IP address is a private property of the person not the public property.
  • No positive sides
  • Not treating players the proper way
  • Delayed or no answers
• 1 year ago
One of my favorite casino I always playing there it's been 3-4 years u definitely can win a lot tgere.castumore service is amazing and the manager Nick really helpful.
  • Friendly support
  • Fast withdrawal
  • Money bonus
  • A lots of games
  • They don't have betsoft provider
• 1 year ago
Having trusted what seemed to be a reputable casino, BetSafe, and having undergone full verification there, when attempting to withdraw my winnings, I received the most absurd excuses from the administration of the site, claiming they couldn't proceed because they were awaiting verification of my data from other casinos. And this has been ongoing since October 2, 2023, and has not been resolved to this day!

Promising the safety of my bets (literally stated in the casino's name) and guaranteed withdrawal of funds, I was simply led astray as soon as it came to withdrawing my winnings. This verification confirmation from other sources had never come up before; it was simply invented on the spot, presumably to make me lose my money while waiting for BetSafe to finally do the right thing and pay out my winnings!

I'm sure this dubious (I never thought so before!) casino has plenty more excuses up its sleeve just to avoid paying out winnings to its players. My experience with this site has been extremely negative, and to potential BetSafe players, I advise you to think twice before dealing with this slippery casino.
  • scammers
• 1 year ago
First of all good website design with easy navigation through mobile phone. A lot of different slots and sports betting in real-time. Nice promos, a lot of different payment methods. But not the best welcome bonus
  • Good website
  • Easy navigation
  • Big variety of odds
  • Bonuses are a bit low
• 2 years ago
Great site, everything works as it should. Good games, fast withdrawal and excellent support. Low minimum to deposit as well.
  • Good games
  • Fast withdrawal
  • Excellent support
  • Low minimum deposit
  • Nice website
• 2 years ago
I've interacted with countless live chat features across various platforms, but my recent experience with Betplay stands out in a very pleasant way.

Even though I had to wait a brief 2 minutes, once I got connected to an agent, they were already fully aware of my issue. I had encountered a small hiccup with their in-play betting feature, where a bet I placed seemed to have vanished from my active bets.

The agent quickly and professionally clarified my misunderstanding, walked me through the process, and ensured I was comfortable with the resolution.

Betplay's approach might be a bit different, but it's evident they prioritize offering a comprehensive solution rather than a rushed one. I genuinely appreciate their dedication to providing thorough customer service. It's a refreshing change! Honestly, it's impressive they maintain such rock-solid customer service, especially when dealing with quirky bunches like us gamblers all day. Hats off to them!
  • Excellent live chat
  • Withdrawal times
• 3 years ago
Amazing site and everything works perfect and easy so best online casino I played so far! I can recommend everybody this website and have fun and trust worthy site..
• 3 years ago
I believe that this platform is above-average and I hope that it will improve because I believe in its foundation. Alongside the casino, it has a sportsbook as well. It is not as refined as other top platforms but I think Betsafe is a solid find too.
• 4 years ago
I’ve been playing here for half a year, not very often but I still manage to earn some money. I usually play blackjack or other card games, but there is a big choice for those who like playing slot machines. When I win big sums of money I don’t have my profile blocked and money is transferred without any problems.
  • Not much to dislike, but if it would be something to point fingers on, the customer service - the times I´ve been in contact with em, it hasn't been that impressive, but no big deal in this case.
Safety Index explained

Safety Index of Betsafe Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Betsafe Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Very high9.0/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be mostly fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Unfair terms and conditions

  • Playing restricted games while wagering bonuses may forfeit bonus balances
    T&C copied from the casino's website (in Latvian):
    Why we find the bolded part of the rule unfair
    Read more
  • Common bonus hunting strategies may be seen as a serious T&C violation
    T&C copied from the casino's website (in Latvian):
    Why we find the bolded part of the rule unfair
    Read more
  • Low-risk play may lead to winnings being confiscated
    T&C copied from the casino's website (in Latvian):
    Why we find the bolded part of the rule unfair
    T&C copied from the casino's website (in Latvian):
    Why we find the bolded part of the rule unfair
    Read more
  • Low-risk play may lead to winnings being confiscated
    T&C copied from the casino's website (in Latvian):
    Why we find the bolded part of the rule unfair
    Read more

Complaints about Betsafe Casino and related casinos

(114)
114All1Opened33Unresolved12Resolved68Rejected

Complaints directly about Betsafe Casino

Show more complaints (+10)
Discussion

Betsafe Casino Discussion

Discuss anything related to Betsafe Casino with other players, share your opinion, or get answers to your questions.

Casino Guru
We want players to understand gambling.
Payment methods

Betsafe Casino payment methods

VISAMastercardTrustly PayBank transferLuminorRevolutSwedbankSEB Bankcitadele

Currencies

EUR
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
Trustpilot_flash_alt
What’s your opinion on Casino Guru? Share your feedback
Subscribe to our newsletter for no deposit bonuses, free tournaments, new slots, and more.