BetRivers Casino WV Review

Name: BetRivers Casino WV Review
Item: BetRivers Casino WV
Rating: 7.9

7.9/10Safety Index Above average by Casino Guru

Doesn't accept players from Ohio

No Deposit Bonus:

Not available

Deposit Bonus:

Not available

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Payment methods

Show all (10)

Withdrawal limits

Not Limited for USD

Owner Rush Street Interactive WV. LLC

Platform BetRivers

Established 2021

Estimated annual revenues

> $20,000,000

Licensing Authorities

West Virginia

OverviewBonusesUser reviews5Safety Index explainedDiscussion1Payment methods10

BetRivers Casino WV Review

Our independent casino review team has taken a detailed look at BetRivers Casino WV in this review and evaluated its qualities and drawbacks in accordance with our casino review process. In assessing this casino's safety, our review team has considered crucial factors such as the fairness of its Terms and Conditions, licenses, player complaints, customer support, limits, and other relevant aspects to determine where it falls on the spectrum from safe and legit casino to a potential scam.

Based on the data collected, we have determined the casino's Safety Index, which is a score given to online casinos to describe their level of safety and fairness. The higher the Safety Index, the greater the assurance of playing and receiving winnings without problems. BetRivers Casino WV has an Above average Safety Index of 7.9, which makes it an acceptable option for some players, but there are many casinos that rank even higher in terms of fairness and safety. Proceed with reading our BetRivers Casino WV review to learn more about this casino. This will help you make an informed decision about whether this casino is right for you.

Fairness and safety of BetRivers Casino WV

To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.

In our review of BetRivers Casino WV, we read and assessed Terms and Conditions of BetRivers Casino WV in-depth. We did not discover any rules or clauses that we deem unfair or predatory. This is a good sign, as rules of this nature could possibly be employed to avoid paying out winnings to players.

Based upon our estimates and collected information, we consider BetRivers Casino WV a medium-sized online casino. This casino has an average value of denied payouts in player complaints with respect to its size. We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.

We did not find BetRivers Casino WV on any relevant casino blacklists. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.

All of that, together with other factors considered in our review, has resulted in BetRivers Casino WV having a Safety Index of 7.9, which is an Above average value. While this may suit the requirements of some players, those who prioritize fairness in their online gambling experience may find other more suitable choices.

BetRivers Casino WV T&Cs

When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.

We did not find any unfair or predatory rules in the Terms and Conditions of BetRivers Casino WV during our review.

Player complaints related to BetRivers Casino WV

Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.

We currently have 3 complaints about this casino in our database. Because of these complaints, we've given this casino 3,438 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

User feedback and assessment of BetRivers Casino WV

On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.

However, the User satisfaction score is only calculated once a casino has 15 or more reviews. Since we have only collected reviews from 5 players, BetRivers Casino WV does not have a User satisfaction score yet. Read the reviews in the 'User reviews' part of this page to learn more.

Note: User reviews may not fully reflect the casino’s quality, as some casinos may try to write fake reviews to improve their user feedback score, and there may also be unhappy players writing multiple negative reviews to worsen the casino’s reputation. We try our best to filter them out and generate an unbiased user feedback rating. Nevertheless, we do not consider user feedback when calculating the Safety Index.

BetRivers Casino WV company information and licenses

BetRivers Casino WV belongs to Rush Street Interactive WV, LLC and has estimated yearly revenues over $20,000,000. This establishes it as a medium-sized online casino within the bounds of our categorization.

BetRivers Casino WV is licensed by regulatory authorities in West Virginia.

Note: BetRivers Casino WV is related to brick-and-mortar casinos and betting establishments. Judging solely by the casino's online platform, it would receive a lower Safety Index. However, because of the presence of physical venues and the trustworthiness they lend to the online casino, its Safety Index has been increased.

About payment methods and win and withdrawal limits

BetRivers Casino WV accepts 10 payment options. This includes: VISA, Mastercard, PayPal, Trustly Pay, American Express, Cash deposit, Venmo, Discover, Play+, VIP Preferred.

There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.

Withdrawal limits	Win limits
Unlimited	No win limit

Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.

Languages and customer support options

To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. The table below contains information about the languages at BetRivers Casino WV.

Language	Website	Customer support	Live chat
English

Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. Since customer support can assist you with problems related to registration process at BetRivers Casino WV, account problems, withdrawals, or other issues, it holds significant value for us. Judging by the responses we have received, we consider the customer support of BetRivers Casino WV to be average.

BetRivers Casino WV slots and casino games

You can play these types of games at BetRivers Casino WV: Slots, Roulette, Blackjack, Betting, Video poker, Baccarat, Jackpot games, Live games, Craps and dice, Other card games, Other games, Live shows, Live baccarat, Live blackjack, Live dice games, Other live games, Live roulette.

Titles supplied by 21 casino game providers are available. This includes NetEnt, IGT, Red Tiger Gaming, Big Time Gaming, WMS, Scientific Games (SG Digital), Nextgen Gaming, Bally, Barcrest, Lightning Box, Red Rake Gaming, Leander Games, 2By2 Gaming, Fantasma Games, Light & Wonder, Wizard games, Shuffle Master, Reflex Gaming, Hacksaw Gaming, Everi, Reel Play.

BetRivers Casino WV bonus offers and codes

Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. We currently have 1 bonus from BetRivers Casino WV in our database, which you can find in the 'Bonuses' part of this review.

Note: Visit our separate page on BetRivers Casino WV bonuses to learn more about this casino's offers.

Bonuses

No Deposit Bonus:

Not available

Deposit Bonus:

Not available

Payment methods

Show all (10)

Withdrawal limits

Not Limited for USD

Games

Show all

Slots

Roulette

Blackjack

Betting

Video poker

No bingo

Baccarat

Jackpot games

Live games

No poker

Craps and dice

No keno

No scratch cards

No eSports betting

No crash games

Language options

English website

English customer support

English live chat

Game providers

Show all (21)

Positives

Mobile casino application for Android
Good selection of games
Various responsible gaming options available
No withdrawal limits

Negatives

Required additional app installation (Geoguard location)
Live dealer games are not available

Interesting facts

Players must be 21 or over
Massive but sticky bonuses

Author: Mirka Dubasova Last updated: 20 Nov 2025 Anything incorrect or missing? Let me know

BetRivers Casino WV bonuses

Browse all bonuses offered by BetRivers Casino WV, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews of BetRivers Casino WV

This is a place to share experience with BetRivers Casino WV. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:

Not enough data

Rated by 5 users

Very positivePositiveNeutralNegativeVery negative

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Casino Guru

We want players to understand gambling.

shannonwarren1

Silver

United States

• 1 year ago

I really enjoy the fast withdrawal process. It typically takes at the very most 2 days for you to receive your funds. Once the account is verified the process is easy!

Fast withdrawal
Great customer service

Boss78

Platinum

Canada

• 1 year ago

This Casino does not pay anything pure dead spins every time ! Only good thing are games here and their payout if you manage to win.
If you are high roller AVOID this casino at all cost because you will not be able to win even 100$ on high bets of 5/10 $

Great selection of games
Super fast cash outs if you ever manage to win some

One of the worst RTP I ever seen!

D684

Unregistered user

Canada

• 3 years ago

I’ve had nothing but positive experiences. I joined two months ago and have had many good sized wins and withdrawals. Withdrawals have always been extremely fast… I’ve withdrawn on about ten separate occasions and they have never taken more than half hour ever to be bank in my bank account via etransfer.

nathanlingard

Bronze

Canada

• 3 years ago

I don't know if it's possible to win and withdraw something here. The payment process is slow and complicated. They claimed to be one of the fastest to pay out, but in reality they are not.

Ccaz8833

Unregistered user

United States

• 3 years ago

Probably the stingiest online casino site in PA. In game bonuses are far and few between and very poor when finally achieved. Win rates are MUCH lower than any other I’ve seen and you will most likely lose your shorts. AVOID THIS CASINO AT ALL COSTS!!!!!

AVOID!!!!!!!!!!!!

Safety Index of BetRivers Casino WV explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of BetRivers Casino WV. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Above average7.9/10

Medium-sized casino, based on our research and estimates

We consider the casino's T&Cs to be fair

Not found on any relevant casino blacklist

Average value of withheld winnings in player complaints in relation to the casino's size

We also considered other factors, which had a neutral impact on the casino's Safety Index

The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Other factors

Reputation helped by land-based casinos or betting shops

Complaints about BetRivers Casino WV and related casinos

(8)

8All0Opened3Unresolved0Resolved5Rejected

Complaints directly about BetRivers Casino WV

Our verdict Player stopped responding

Player’s winnings haven’t been received yet.

The player from Texas had been waiting for a withdrawal for less than two weeks. Unfortunately, their payout had not been received yet. The Complaints Team had communicated the standard processing times for withdrawals and had advised the player to wait for at least 14 days before escalating the issue. After the recommended period, the team had sought updates from the player but had received no response. As a result, the complaint was rejected due to the lack of communication from the player.

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Closed Submitted: 20 Jun 2025

Disputed amount: $1,200

Our verdict Player stopped responding

Player's account is closed after withdrawal attempt.

The player from the US had deposited $250 and attempted to withdraw $150, but after completing facial recognition, her account became locked. The Complaints Team had attempted to assist her by requesting additional information regarding the account lock and her communication with the casino. However, the case was ultimately rejected due to her lack of response, which prevented further investigation or resolution. The option to reopen the complaint remained available to her in the future.

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Closed Submitted: 08 Feb 2025

Disputed amount: $405

Our verdict No reaction

Player's winnings have been confiscated.

The player from Nebraska faced issues withdrawing winnings from the Juwa platform accessed through Bet Rivers Casino. After reaching a total of 173.53, the player was informed that only 73.53 was available for cash out, and subsequently noticed that almost all winnings had been removed, leaving only 0.53. The Complaints Team attempted to resolve the issue by contacting the casino for clarification on the voided winnings but received no cooperation. Consequently, the complaint was marked as "unresolved," and the player was advised to reach out to the Michigan Gaming Control Board for further assistance.

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Unresolved Submitted: 04 Feb 2025

Disputed amount: $173

Our verdict Other

Player's account is continuously locked.

The player from New Jersey faced repeated account locking after attempting to use a bonus bet, despite assurances from customer support that the account had been unlocked. After two weeks of ongoing issues, including requests to verify payment information that she could not access due to the account lock, she expressed frustration with the lack of valid reasoning from support regarding the problem. The Complaints Team extended the response time to allow for further communication, but ultimately, the complaint was rejected due to the player's lack of response to inquiries.

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Closed Submitted: 13 Aug 2024

Disputed amount: $150

Our verdict Unjustified complaint

Player’s withdrawal has been delayed and her account has been locked.

The player from New Jersey had deposited $2,900 into her BetRivers account using her husband's PayPal and bank accounts. After she requested a withdrawal, the casino asked for a bank statement and a consent letter from her husband, both of which she provided. Her account had been locked and under review for four weeks. We explained that using a payment method not in her name violated the casino's terms and conditions, and therefore, we could not assist further. The player was advised to contact the casino's customer support for potential assistance regarding her deposits.

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Closed Submitted: 24 Jul 2024

Disputed amount: $3,501

Our verdict No reaction

Player’s wagering rights denied due to someone else's account.

The player from Michigan was locked out of wagering due to unclear circumstances and accusations made by the casino. The casino claimed the issue was related to another account within the same household, which the player disputed due to living in an apartment. Despite repeated attempts, the casino failed to provide clarification or cooperate. Consequently, the complaint was marked as unresolved by us due to the lack of response from the casino. The player was advised to contact the casino Gaming Regulator.

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Unresolved Submitted: 17 May 2024

Disputed amount: $50

Our verdict No reaction

Player’s account has been frozen after withdrawal request.

The player from Ontario reported that Bet Rivers casino had frozen his account without an explanation, after he had requested a withdrawal of $10,000 out of his $40,000 balance. It had been over a month and despite numerous attempts to contact support, the player had received no clear response about why his account was locked. The player had made several successful deposits and withdrawals in the past. His account was verified at the point of signing up and also during a spot-check selfie. More than 90% of his balance was his own cash and cash winnings. Despite our numerous attempts to contact the casino, we had not received a response. The issue remained unresolved and we had advised the player to contact the Ontario iGaming Authority for further assistance.

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Unresolved Submitted: 28 Feb 2024

Disputed amount: C$40,000

Our verdict Player stopped responding

Player believes that their withdrawal has been delayed.

The player from Pennsylvania had requested a withdrawal less than two weeks prior to submitting the complaint. His money hadn't been received yet. The Complaints Team advised him that the delay might have been due to unfinished KYC verification or a high volume of withdrawal requests. They extended the timer for the player's response by 7 days. However, due to the player's non-responsiveness, the Complaints Team was unable to investigate further and had to reject the complaint.

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Closed Submitted: 16 Jan 2024

Disputed amount: $524