OverviewBonusesUser reviews10Safety Index explainedDiscussion25Payment methods12
Important:
Casino may confiscate money from dormant accounts
This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (6 to 12 months).
Important:
Casino operates without a license
This casino operates without a license. As a result, the casino does not have to follow rules set by licensing authorities. Additionally, you will not be able to turn to any licensing authority if you run into issues.
Betplay.io Casino underwent a careful review by our impartial team of casino evaluators, who have examined both its positive aspects and limitations in accordance with our casino review process. Thoroughly inspecting the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and various other significant factors, our reviewers have found out whether this is a safe and legit casino, a clear-cut scam, or falling within a spectrum of possibilities in between.
The casino's Safety Index, derived from these findings, provides a score reflecting online casino's safety and fairness. With a higher Safety Index, your chances of playing and receiving winnings without complications increase. Betplay.io Casino has Very low Safety Index of 2.6, indicating a very bad performance in terms of fairness and safety based on our evaluation criteria. Take a look at our full Betplay.io Casino review, which offers useful insights to determine whether this casino suits your requirements and preferences.
Safety Index of Betplay.io Casino – Is it fair and safe?
We measure a casino's Safety Index by employing a multifaceted formula that takes into the account an abundance of information collected and evaluated in our complex review. These consist of the estimated size of the casino, its T&Cs, complaints from the players, blacklists, and many others.
In our Betplay.io Casino review, we carefully went through and inspected the Terms and Conditions of Betplay.io Casino. We noticed some rules or clauses, which were unfair, thus, we consider the T&Cs to be unfair. Unfair or predatory rules could potentially be leveraged to deny the players their rightful winnings. Taking the significance of our findings regarding the fairness of this casino's T&Cs into account, we urge you to look for a casino with fairer T&Cs, or to proceed with caution should you decide to play in this casino anyway.
Based upon our estimates and collected information, we consider Betplay.io Casino a small to medium-sized online casino. Considering its size, this casino has a very high sum of disputed winnings in complaints from players. In our evaluation, we factor in both the casinos' size and player complaints, recognizing that larger casinos, having more players, often face a higher number of complaints.
As far as we are aware, no relevant casino blacklists mention Betplay.io Casino. In case a casino is featured on a blacklist, including our own Casino Guru blacklist, it's likely that the casino has committed wrongdoings towards its customers. Thus, we encourage players to bear this in mind when deciding on which online casino to play at.
In our comprehensive review of all relevant aspects, Betplay.io Casino has attained a Very low Safety Index of 2.6. We strongly suggest players to steer clear of this casino and opt for one with a higher Safety Index.
Terms and Conditions of Betplay.io Casino evaluated
Whenever we assess online casinos, we thoroughly examine each casino's Terms and Conditions to determine their level of fairness. Many of them have T&Cs that contain rules and clauses that we view as unfair or plain predatory, since they can be held against players as a basis for withholding their winnings in certain circumstances.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Betplay.io Casino to be unfair.
Note: For more specifics regarding our findings from the T&Cs evaluation click here.
Player complaints submitted about Betplay.io Casino
Player complaints are a crucial component of our casino review process since they provide us with a clear understanding of difficulties faced by players and the way that casinos deal with them. We examine all complaints submitted through our Complaint Resolution Center, and also those we collect from other sources when calculating each casino's Safety Index.
We currently have 5 complaints about this casino in our database. Because of these complaints, we've given this casino 8,445 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
Betplay.io Casino user feedback and reviews evaluated
Casino Guru allows users to review and rate online casinos to share their experiences, views, and feedback. These allow us to calculate a general user feedback score that falls between Terrible and Excellent.
Betplay.io Casino has a Good User feedback score based on the 10 user reviews in our database. The reviews are available on this page in the User reviews section.
Note: Remember that user reviews might not be the most accurate representation of the casino's quality. There have been cases of casinos writing fake reviews to improve their user feedback score. Alternatively, there have also been cases of dissatisfied players who left multiple negative reviews to damage the casino's reputation. We do our best to filter these out and calculate a representative user feedback score; however, just to be safe, we do not include user feedback in our Safety Index calculation.
Licenses and company data
Betplay.io Casino has estimated annual revenues higher than $1,000,000. This establishes it as a small to medium-sized online casino within the bounds of our categorization.
As far as we know, Betplay.io Casino does not hold any official gambling license.
Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.
Withdrawal limits
Win limits
USD 8,000 per day
No win limit
USD 240,000 per month
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.
Languages and customer support options
Members of our casino review team collect information about customer support and available languages when reviewing online casinos. You can find languages available at Betplay.io Casino in the table below.
Language
Website
Customer support
Live chat
English
24/7
Spanish
Portuguese
Russian
Japanese
24/7
German
Finnish
Italian
French
Dutch
Turkish
Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. We believe customer support is very important as it provides assistance should you encounter any problems with registration at Betplay.io Casino, managing your account, withdrawals, or other matters. Betplay.io Casino has a good customer support, judging by the results of our testing.
Slots and casino games at Betplay.io Casino
Betplay.io Casino offers these types of casino games: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Poker, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Casino games from 60 game providers are offered. This includes NetEnt, Novomatic, Nolimit City, Playtech, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Red Tiger Gaming, Thunderkick, Rival, Big Time Gaming, Push Gaming, BGaming, Endorphina, Habanero, Spinomenal, Leander Games, Booming Games, Iron Dog Studio, Belatra Games, Relax Gaming, Fantasma Games, Turbo Games, Win Fast, Amigo Gaming, Spribe, All For One Studios (ALL41), OneTouch, iMoon, Galaxsys, Revolver Gaming, Northern Lights Gaming, RAW iGaming, Mascot Gaming, Triple Edge Studios, Zeus Play, PGsoft (Pocket Games Soft), Oryx Gaming, Gameburger Studios, Atomic Slot Lab, Nucleus Gaming, VoltEnt, Neon Valley Studios, Caleta Gaming, Iconic21 (BETER Live), Live88, Retro Gaming, Imagine Live, Esa Gaming, Gamzix, Kalamba Games, Shady Lady, Just For The Win, Winfinity, Snowborn Games, Stormcraft Studios, 7Mojos, Hacksaw Gaming, Print Studios, Ka Gaming.
Bonuses and codes offered by Betplay.io Casino
Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. The two most popular kinds are free spins and no deposit bonuses, which are given to players upon signing up, and deposit bonuses, which are given to players after they make a deposit. However, casinos also offer other types of promotions, bonus codes, welcome sign-up bonuses, or loyalty programs.
We currently have 1 bonus from Betplay.io Casino in our database:
100% up to 5 mBTC
Please note that some of these may only be available to players from selected countries. More information about which bonuses are available in your region can be found in the 'Bonuses' section of this review.
Browse all bonuses offered by Betplay.io Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
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User reviews
(10)
User reviews of Betplay.io Casino
This is a place to share experience with Betplay.io Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
Personally, I have had a good experience with this casino. The best thing is that the refunds are fast, there is a variety of games and customer service is 24 hours a day.
En lo personal eh tenido una buena experiencia con este casino lo mejor que los reintegros son rapidos, variedad de juegos y la atencion al cliente es 24 horas
I have been playing online slots for well over 5 years on numerous casinos. Betplay was once a good casino 2 years ago, now a complete scam. You are being warned here. Do not deposit. You will not win. I understand hot and cold streaks, you will never be on a hot here.
Betplay claims to have the best RTP slots, yet on games where game providers don't include their RTP in the code, Betplay can't give you the RTP because they don't know it. How can you have the best RTP slots, without knowing the RTP? When asked about this, they closed the chat.
Ive been playing here for some time. Rtp was very low compared to other sites. Now i noticed games like hacksaw and nolimitcity that used to be 94 % rtp there are now suddenly 92% The day before it was 94. They just replaced the slot overnight for the lowest version. Even games i pumped couple k in dissapeared the next day. Other sites have 96 procent rtp. There is litteraly no reason to play here. The bonus is non existent. No license. They claim to be from philipines but on site it says costa rica... Avoid.
so i have been gambling for years now and to be quite honest betplay.io has to be the worst casino i have been to by far and i will explain why. betplay has one initial bonus which is very strange you put your deposit down then you have to wager your own deposit before they even give you anything back when usually you are matched then you wager and if you finish that wager you keep it..with me never got the chance i cancelled it because it seemed kind of pointless,yet i asked them for a different bonus and well they just put that one back. free spins here are very ...weird if you want them you have to deposit before they even consider you yet they say its random i don't believe that because pretty much every time i did a deposit they would give some..but the drawback....you have to ask and even then they decide whether or not to give you them so pretty much no bonuses at all here which for a casino is pretty sad in this case i fail to understand how they keep customers. cashback and rakeback...now maybe this might be the gold star they needed but thats only if you can break into their own VIP program which believe me i tried and i just couldn't get enough XP to get there either its just bad luck or something else . in chat customer support is your typical copy/paste support with some variations and there are 1 or 2 support that actually cared the others treated me with little respect and made me feel very unwelcome for example i asked for some free spins i got" give me 2-3 mins to check and ill brb" yet within seconds and i mean seconds its "nope sorry none available right now" thats not checking thats basically just telling me you decide whether or not who gets these spins nothing else now email customer support you do get more of a response but in the end they make you feel small and insignificant too and you'd hope for that little bit of respect from them but there isn't any. my friend who i just recently lost to cancer reccommended this place to me because they gave her a new bonus and even a 30 USD goodwill bonus and she was so over the moon with them so i thought they might treat everyone in similar regards,yet they made me feel like i was lying to them,almost like they didn't believe what i was saying yet all i did ask for was a little respect maybe some free spins and a different bonus but all i keep getting is" we understand your frustration" or "we don't do bonuses" basically yet on two occasions they told me that they have asked their VIP department to DECIDE whether or not to give a good will bonus..but i will tell you there is no goodwill here whatsoever to be quite honest this casino is quite selfish towards its new players and if you go there with expectations of anything else you're going to be sorely disappointed ...i was made to feel unwanted,small and well like i was trash not worthy of their time.. in game events/competitions seem very scarce here i only ever saw a couple in the time i spent here and none really appeal to smaller players or its very difficult for new players to break into these.so i think that betplays biggest draw is their " NO KYC" because this is big for people who dont want to be known which is understandable not everyone wants to give away details especially with scams ripe in the world today. there is a very decent amount of games here it had a few i fell in love with but the RTP felt quite low but im no expert to me gambling is chance so you take it.
all in all betplay is not a very nice place for new players,with little bonuses,support that make you feel very insignificant not worthy of their time,email support that make you feel worse then just send you back to chat ,little amount of comps,no incentives the only thing they have going for them is possibly the rake back and cash back...if you can make it to bronze vip...until they prepared to be treated like trash.
im not gonna advise you stay away thats your decision but don't go here with high expectations that if they give you a couple of free spins that they will give you more,or you will get something more because in the end you will get nothing...i did i got aome free spins and a whole load of stress,upset and heartache. a very selfish casino
I'm talking to everyone you don't deposit even a single euro here, totally scam doesn't pay anything, the staff and the team don't understand anything, it seems they make fun of you, the site is totally scam no chance of winning, don't even sign up, plus the week and they don't even answer your emails, go to the find but. Not recommended here ⛔️. And for me and for many others it is the worst mess in the world
Fraudulent
Unpaying insured loss
The worst crypto casino in the world, thought shared by many
I have to say this casino has come a very long way. They have improved their cash out speeds started offering excellent VIP bonuses and their customer service is top notch. I have won large amounts like over $45k and had it nearly instantly deposited, a far cry from what I said about them a couple years ago.
My first deposit at betplay was $50 which a promptly lost trying out as many games as I could. My second deposit was of $500 which I took to there "Provably fair" second where I would proceed to win up to $3400. I submitted a withdrawal request for all of my balance which was approved nearly instantly with not fees other than the network fees. The site also has good customer support with a built in chat feature where you get quick responses from support. The site also features a nice vip system where you can get increased rakeback and other rewards for leveling up. My only complaint with betplay is the limited amount of fiat display options which is limited to USD or EUR, It would be nice to see a few more options added. Overall it is a great site with lots of games and a built in sports book and poker client, I would strongly recommend joining betplay to anyone looking for a good no kyc crypto casino.
Super fast withdraws
Quick customer support
Good selection of games
Nice site layout
No option between mLtc and Ltc
Fiat value only displays in USD or EUR
Mjauwmode
Unregistered user
• 3 years ago
Today I deposited in their website. 50€ first time, and 100€ the second time. I won up to 300€ on my second deposit and placed a withdrawal of 200€. What happened? THEY BLOCKED MY ACCOUNT without any information mid game. I asked support why, and apparently my account is under review which support stated could take a few weeks. Absolutely terrible website and support doesn’t even give you any information. So now 300€ is locked without any access or information. Yet they state "instant withdrawal"
I am not looking for the money and did try to activate the bonus, but the fact they made my account transactions disappear and made it seem like I never deposited as well as lying from the support with proof and, blockchain proof money has been sent from my wallet to there casino.
I just want this to be public because this casino is a terrible one since the staff and support lie and they have a fake deposit bonus for select few accounts. Another point is they manipulate user data on their website to fit their unethical ways.
lying staff with proof
manipulate account data to steal money from users
Safety Index explained
Safety Index of Betplay.io Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Betplay.io Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Very low2.6/10
Small to medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be unfair
Not found on any relevant casino blacklist
Very high value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
Important:
Casino may confiscate money from dormant accounts
This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (6 to 12 months).
Important:
Casino operates without a license
This casino operates without a license. As a result, the casino does not have to follow rules set by licensing authorities. Additionally, you will not be able to turn to any licensing authority if you run into issues.
Unfair terms and conditions
Improper player behavior as grounds for confiscated winnings
T&C copied from the casino's website (in English):
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Casino voids gaming account balances after less than one year of account inactivity
T&C copied from the casino's website (in English):
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By requesting self-exclusion, players may forfeit their winnings
T&C copied from the casino's website (in English):
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Choice of an inappropriate nickname may result in forfeited winnings
T&C copied from the casino's website (in English):
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Other factors
Operates without a license
Complaints about Betplay.io Casino and related casinos
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