HomeOnline casinosBetinia Casino Review

Betinia Casino Review

avatarJara K.
Last updated 11/2026
Safety Index
8.1
User feedbackGreat
32 reviews
avatarJara K.
Last updated 11/2026

Read our Betinia Casino review and find out if it's safe and legit. Explore its player feedback and complaints, T&Cs, games & bonuses.

Doesn't accept players from Ohio
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Pros and cons

  • New casino, but part of a popular group
  • Phone support available
  • Live chat support is available 24/7
  • Various responsible gaming options available
  • Limited choice of game genres

In-depth review

In this review, we took a close look at Betinia Casino. Our casino review process helped us check both its benefits and its drawbacks. Our team looked into things like the casino's Terms and Conditions, licenses, player complaints, support, and limits. This helped them form a clear view of how safe and fair this casino is for players.

Our evaluation has led to the casino's Safety Index, a numerical and verbal representation of our findings regarding safety and fairness of online casinos. With a higher Safety Index, your chances of playing and receiving winnings without complications increase. Betinia Casino scored a High Safety Index of 8.1, which is why it could be considered a favorable option for most players in terms of fairness and safety. Continue reading our Betinia Casino review and learn more about this casino in order to determine whether or not it's the right one for you.

Fairness and safety of Betinia Casino

In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.

In our review of Betinia Casino, we thoroughly read and reviewed the Terms and Conditions of Betinia Casino. We found some rules or clauses that were not favorable. Despite our findings, we consider the T&Cs to be mostly fair. An unfair or predatory rule can potentially be used against players to justify not paying out winnings to them, but our findings for this casino were only minor.

Betinia Casino is a big online casino based on our estimates or collected information. Considering its size, this casino has a low sum of disputed winnings in complaints from players. When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.

Based on our findings, no important casino blacklists feature Betinia Casino. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.

Taking into account all factors in our review, Betinia Casino has scored a Safety Index of 8.1, representing a High value. For most players seeking an online casino that prioritizes fairness in the online gambling experience they offer, this casino is a recommendable choice.

Note: Betinia Casino is linked to 16 other online casinos, based on the information we've collected. Because of the relationship between these casinos, we have considered the qualities of the related casinos when calculating the Safety Index of Betinia Casino.

Betinia Casino T&Cs

Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. Our reviews often turn up clauses and rules in casino T&Cs that we regard as unfair or predatory. In some cases, these can be used to justify not paying out player winnings.

We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of Betinia Casino to be mostly fair.

Note: You can find our specific findings from the T&Cs evaluation here.

Player complaints regarding Betinia Casino

We place a lot of weight on player complaints when reviewing casinos. They offer a clear picture of the issues players encounter and how casinos respond to them. We look at all complaints through our Complaint Resolution Center and from other sources. These all go into each casino's Safety Index.

We currently have 0 complaints directly about this casino in our database, as well as 4 complaints about other casinos related to it. Because of these complaints, we've given this casino 509 black points in total, out of which 509 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

User feedback and reviews of Betinia Casino

At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.

Our database has a total of 32 user reviews of Betinia Casino, giving it a Great User feedback rating. You may access the casino's user reviews in the User reviews section of this page.

Note: Since it is not uncommon that upset players leave many harmful reviews to damage casino's reputation, and some casinos post false reviews to increase their user feedback score, please note that user reviews may not accurately represent the casino's quality. We strive to filter these out and calculate an accurate user feedback score; however, for these reasons, we do not consider user feedback in our Safety Index calculation.

Licenses and company information

Betinia Casino is owned by Iberix Gaming S.A.U., and we have estimated its yearly revenues to be greater than $1,000,000. This makes it a small to medium-sized online casino on our scale.

Betinia Casino is licensed by Dirección General de Ordenación del Juego in Spain.

Payment options, withdrawal limits and win limits

Betinia Casino supports 7 deposit methods. This includes: Skrill, Neteller, PaysafeCard, Mastercard, VISA, Bank transfer, Bizum.

Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.

Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.

Customer support and language options

"We factor in customer support quality and language options as key data points whenever we review an online casino." The table below lists the language options at Betinia Casino.

Language Website Customer support Live chat
English Yes Yes Yes24/7
Spanish Yes Yes Yes24/7

During our testing, we always contact the casino's customer support and test their responses to see how helpful and professional they are. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at Betinia Casino, account management, withdrawal process, etc. Based on the test we have conducted, we have rated the customer support of Betinia Casino as good.

Betinia Casino slots and casino games

Players can enjoy these types of casino games at Betinia Casino: Slots, Blackjack, Betting, Video poker, Bingo, Jackpot games, Craps and dice, eSports betting, Virtual sports, Other games.

Casino games supplied by 19 game providers are available. This includes NetEnt, Play'n GO, Pragmatic Play, Yggdrasil Gaming, Red Tiger Gaming, Playson, Red Rake Gaming, 1X2 Gaming, Relax Gaming, Oryx Gaming, Atomic Slot Lab, Sega Sammy, Games Global, Bluberi Gaming, Indigo Magic, Skywind Group, Four Leaf Gaming, Hacksaw Gaming, Gamomat.

Betinia Casino bonuses and promo codes

Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. No deposit bonuses, free spins, and deposit bonuses are some of the most sough-after bonus types. No deposit bonuses can be obtained by registering an account at the casino, while deposit bonuses are given out upon making a deposit. Moreover, casino promotions can also include bonus codes, welcome sign-up bonuses, or loyalty programs.

At present, there is 1 bonus from Betinia Casino in our database:

  • 100% up to €500 and up to 200 extra spins

Please keep in mind that these bonuses might not be available to players from certain regions. See the 'Bonuses' section of this review for more details and to find out which offers are available to you.

Company info

  • Owner Iberix Gaming S.A.U.
  • Operator Iberix Gaming S.A.U.
  • Platform Soft2Bet
  • Established 2026
  • Estimated annual revenues > $1,000,000

Safety and fairness

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Betinia Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Key metrics
Terms and conditions
Mostly fair
Issues found: 1
Last updatedLast updated
Show detailed analysis

We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.

Casino size
Medium casinoBig group

Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years and also consider revenues of related casinos.

Complaints ratio
Good
Total complaints: 39
Last updatedLast updated
  • Opened 0
  • Unresolved 0
  • Resolved 13
  • Rejected 26
Browse complaints

Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.

Blacklists
None
0x

    If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.

    Other factors
    Neutral
    Last updatedLast updated

      There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.

      Licensing authorities

      Unfair terms and conditions
      • Low-risk play may lead to winnings being confiscated
      Complaints about Betinia Casino
      Withdrawal of player's winnings has been delayed.
      Disputed amount: C$9,000
      Player's withdrawals are delayed due to account limitation.
      Disputed amount: €500
      Player's payout is delayed.
      Disputed amount: 390,000 kr.
      Player’s account is closed without request.
      Disputed amount: €1,000
      Player requests refund after account closure.
      Disputed amount: 7,900 kr
      Player seeks refund due to responsible gaming violation.
      Disputed amount: 50,000 kr
      Player’s withdrawal is delayed due to verification issues.
      Disputed amount: 5,912 kr
      Player's withdrawal has been delayed.
      Disputed amount: 33,000 kr
      Player's withdrawal is delayed.
      Disputed amount: 107 R$
      Player’s withdrawal has been delayed.
      Disputed amount: C$339
      Submit a complaint

      Games

      Explore the game selection available at Betinia Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.

      Game types

      Slots
      Roulette
      Blackjack
      Betting
      Video poker
      Bingo
      Baccarat
      Jackpot games
      Live games
      Poker
      Craps and dice
      Keno
      Scratch cards
      eSports betting
      Crash games
      Available: 8 Not Available: 7
      Real Games
      Verified by Gamecheck

      Game providers

      Show all (19)
      • NetEnt
      • Pragmatic Play
      • Yggdrasil Gaming
      • Play'n GO
      • Red Tiger Gaming
      • Playson
      • Red Rake Gaming
      Summary of player reviews
      Guru AI
      Many enjoy the diverse game selection, particularly the live casino, however 17 customers questioned the return to player percentages.

      Betinia Casino bonuses

      Browse all bonuses offered by Betinia Casino, including their no deposit bonus offers and first deposit welcome bonuses.

      No bonuses available for players from Ohio

      Unfortunately, it seems that Betinia Casino does not offer any bonuses to players from your country.

      Loyalty program

      Betinia Casino offers a loyalty program. Here is what you can get for achieving a higher status:

      Personal managerCashbackPersonalized promotions
      Summary of player reviews
      Guru AI
      Generally, bonuses and loyalty programs impress, though one customer reported difficulty redeeming their welcome bonus offer.

      Payments

      Browse an overview of payment methods supported by Betinia Casino, along with related limits and fees associated with transactions to or from your casino account.

      Payment methods

      • Neteller
      • Skrill
      • PaysafeCard
      • VISA
      • Mastercard
      • Bank transfer
      • Bizum

      Transaction limits

      Withdrawal limits
      Unknown
      Win limits
      Unknown

      Currencies

      Traditional

      Supported Fiat currencies.

      EUR
      Summary of player reviews
      Guru AI
      Eleven players reported positive experiences with withdrawals, while nine had negative experiences, citing both quick payouts and unjust fund confiscation.

      Customer support

      Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.

      Language options

      Website
      Available in 2 languages
      EnglishSpanish
      Live chat
      Available in 2 languages
      EnglishSpanish
      Customer support:
      Available in 2 languages
      EnglishSpanish
      Live chat rating
      Good
      Average response time: Instant
      Last updatedLast updated
      Date and tester
      Response time
      Rating
      17 Aug 2026
      Jara K.
      Instant
      Good
      Summary of player reviews
      Guru AI
      Customer support received an equal number of positive and negative comments—11 each—with players noting both helpful assistance and slow response times.

      User reviews of Betinia Casino

      This is a place to share experience with Betinia Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

      User feedback:
      Great

      Rated by 32 users

      Very positivePositiveNeutralNegativeVery negative

      Do you have any experience with this casino?

      Write a review
      Summary of player reviews
      Guru AI
      Games and payments receive the most positive attention, with reviewers frequently mentioning the wide selection and fast transactions. Verification processes and customer support, however, appear to be areas where improvements could be made based on feedback.
      Casino Guru
      We want players to understand gambling.
      Browse user reviews
      • 2 weeks ago
      This casino has a lot of providers, some on low rtp and they pay when you win.

      However the support here is horrific. It is EASILY the worst support I have ever come across in 20 years of gambling

      They ask you like 10 verification questions. And keep going on and on about them.

      Then they dont know how to issue promotions or honor them.

      Then they are arrogant and rude.

      Truly one of the worst run casinos in the industry.

      I find all these positive reviews of the casino EXTREMELY suspect and not legit but likely Betinia using shill accounts. Because i have dealt with support numerous times and it is truly horrific
      • they pay
      • Really really bad support
      • 11 months ago
      Not only is the game selection impressive, but the customer service is genuinely outstanding. I had a small issue verifying my documents and support helped me quickly and professionally. Since then, every experience has been flawless. The casino offers fair bonuses and a fun loyalty program where you climb levels just by playing. I’ve earned free spins, cashback, and even a small cash reward last month. Definitely worth playing.
      • 1 year ago
      Don't ever play this casino. When you win, they make things difficult. They cancel withdraval with no reason and when asking about it, they say it was manually cancelled etc.
      • 1 year ago
      This casino is the best I have played at so far. The games are fun and I love the simple design. I used my card to deposit and it worked quickly. When I had a question, support responded within minutes. My first withdrawal came after 24 hours. I highly recommend it!
      • This casino is the best I have played so far!
      • 1 year ago
      Had a small problem with a game loading, but it was only my internet. The support was very helpful, confirmed everything was safe, and explained the daily promotions. I tried one and actually won! Very good casino.
      • Easy to use casino website!
      • 1 year ago
      Everything worked exactly as expected. From playing the games to making deposits and withdrawals. There were no delays, no errors, and the whole experience felt smooth and reliable from start to finish.
      • No delays. Great casino!
      • 1 year ago
      Very happy with the overall experience. Support is responsive, and withdrawals are handled fast and efficiently.
      • Reliable and responsive😉
      • 1 year ago
      From launching games to making withdrawals, every part of the experience works exactly the way it should. Quick, seamless, and hassle-free. It’s honestly hard to ask for anything more when everything just runs this smoothly.
      • Everything works like a charm!
      • 1 year ago
      I received my money really quickly. There was no long wait at all. The withdrawal process was fast and hassle-free, which made the whole experience even better. It's great to see a casino that actually delivers on smooth payouts!💸👌😉
      • Fast, Easy Payouts You Can Count On!
      • 1 year ago
      I reached out at around 1:30 AM expecting to wait until the next day, but to my surprise, I got an instant response from Jessie from support team. She helped me verify my account and even walked me through a withdrawal. Super friendly and patient. can’t thank her enough!
      • 1 year ago
      Betinia Casino has a good mix of slots and live dealer games, which I appreciate. Withdrawals have been quick and hassle-free, making transactions easy. I think more rewards for regular players would be a nice addition, but it's still a good site overall. The customer support team is responsive, and the site is easy to navigate. Overall, I'm happy with my experience so far.
      • 1 year ago
      I like playing Cash of Gods, I get a lot of wild combinations with big money. The screen is so amazing, like 3D, and the graphics are amazing. I had verification problems before, but the customer support helped me. I'm excited to try other games soon
      • Like the games so far
      • 1 year ago
      I tried Betinia and so far I have no problems with the website. It is easy to access and the verification is smooth. I tried to bet 20DKK and got 400DKK back. so far so good
      • so cool
      • 1 year ago
      Deposited 100 SEK, played for a few hours and withdrew 650 SEK with no problems at all. The process was easy and I had my money within 4 hours. Great selection of slots and live dealer games, but I wish they added more cashback promotions.
      • good game
      • 1 year ago
      After depositing 50 DKK, I managed to turn it into 450 DKK thanks to some lucky spins! The withdrawal was processed in under 2 hours, which is impressive. The game selection is massive and I always find something fun to play. Customer support is also quick to respond when I need help.
      • 1 year ago
      I deposited 4000 DKK and my account got locked after that, I then tried to withdraw it since I couldn't use it, but got rejected. The day after, I contacted costumer service which helped me get 2000 DKK out of the 4000 DKK out, but now I'm still missing the rest. I have tried everything, from live chat multiple times and got the worst help. The problem has yet to be solved. I can't recommend this website for anyone.
      • Nothing
      • Costumer service not up to par
      • 2 years ago
      I have had a pretty good experience with Betinia. They have a lot of slots. They also have live casino, odds and live odds if someone are interested in that. They have reload bonus and different ways to earn money if do different tasks. The withdravel length is about 1-3 days depends on what you use.
      • A lot of slots
      • Withdravels are 1-3 days
      • live casino, odds and live odds
      • reload bonus on casino and sports
      • different ways to earn money on betinia by completing tasks
      • great webside design
      • 2 years ago
      BIG SCAM..DON`T LOSE YOUR MONEY
      I won 5000 kr and I wanted to withdraw the money...I immediately received an account verification and after three weeks I read the reviews and understood that I cannot withdraw my money, REMEMBER: I tried four times on the chat and sent three emails. ..nobody answers
      For my player friends...DON'T WASTE YOUR MONEY WITH THIS SCAM ORGANIZATION!!!!!
      • Don´´ t play Betinia if you care about your money
      • 2 years ago
      Dear fellow players, gather around for a cautionary tale. As a legitimate player from Norway, I recently fell victim to Betinia Casino's sinister KYC abuse scam, resulting in a devastating loss of 180,000 NOK. Picture a routine security check turning into a prolonged ordeal, with Betinia claiming discrepancies in my flawless documentation—mere smoke and mirrors for their real intention of seizing my hard-earned winnings under the guise of KYC verification. The chat could not help with nothing here.

      What stings even more is discovering this isn't an isolated incident; others have faced the same betrayal. Platforms like Trustpilot unveil a pattern of players falling prey to Betinia's disingenuous KYC process that acts as a cover for their outright theft.

      In my pursuit of justice, I filed an official complaint, seeking restitution for the unjust confiscation of my funds. Unfortunately, even with professional advice, Betinia remains unscathed.

      So, fellow players, especially those in scandnavia, take heed: steer clear of Betinia's deceptive KYC scam. Let's unite against these manipulative practices, advocating for integrity in the online gaming community. 🚫💸😡
      • 3 years ago
      Another one those casinos that dont credit the welcome bonus after registration and deposit...
      Talking to support they say its an adminitration decision.. I literally just opened the account!!
      I have never had any account at Maltix Limited casinos so i guess they are in secret part of some other group of casinos.
      Anyway if you dont gonna offer the bonus then you should inform so at registration!!! this should be possible since i could get banned from bonuses directly from registration then you should also be able to inform me about it at registration with a banner or something.
      Its a shame casino can scam and fraudulanty make you deposit before they inform you of this!!!
      • the sky is blue i guess
      • Scammy way of not giving bonuses, stay away!
      • 3 years ago
      Large selection of slots on a nice website. However, their RTP is low. Their RTP at Pragmatic only 94.5% compared to 96.5% at e.g. Danske Spil Casino, which makes me stay away from here.
      • Large selection of slots
      • Great website
      • Low RTP compared to other casinos
      • 3 years ago
      very positive gaming experience.A big choose of providers.Non sticky welcome bonus.
      • very fast and professional support service, a very nice program with achievements and weekly tasks and, contrary to appearances, it is easy to perform
      • A lot of bonusem for buliding cities and stdions
      • A lot of tournaments (spin rally)
      • Few providers forbiden on Poland..
      • 3 years ago
      Problem with the deposit that did not go to the account ... the first such case by neosurf, incompetent customer service only makes you wait, first two hours, then longer, they refer the matter to the "financial department" ... I closed the account
      • I didn't notice
      • Maybe the look of the page
      • No deposit despite confirmation
      • Poor customer service
      • Waste of time waiting for the funds to show up in your account
      • 3 years ago
      I give 3 Stars for now change when i finished verif... For the fist write good thing games is very nice not freezing and you can believe or not i have 11.000 euro so it very good money. Slots games it's very good and you can won good money and have some fun. Support ( live quick answer, email support let's say today is Sunday so write me after 4 h )
      Bad is ( email verif was send me post but link don't work so i write on live chat they say me write on support, ok then after few hours they write email is manual verif and is ok, when i go on the my site on casino is still not verificat soi write on live chat they say write to KYC email) Will see how situation go but when i reading all comment it's go wrong way. But also lots ppl write about wazamba and i got money so i hope this casino not make problems. The second think is something with site sometimes show me someone is login the same like on wazamba. I will give 5 stars when i got money and verification .
      I updated soon ...

      Update 1 day problem with email verification still not fixed ( after manual verif still i have messenger " your email is not verified) write on live chat send me to KYC the write me back after 5 min need to write support. So i write an we will se what happened.
      Update support not answering !!! I'm still waiting after few hours i write is still quite.
      Update next day and again write to them no answer only live chat send me the same copy paste nothing new . First time in my life i have situation like this . I think i lost this all money and soon they close my account. Should casino guru change stars to this casino and other where is some problems then people don't go play.
      Update after one week writing to support they still not fixed my problem and email is no verified, but they answered every time everything is verified. I was send screenshots and they send me back i should send again and again. Don't understand this casino support , answer after 2 days waiting. Soon have to change on 1 star. Also casino guru should change his stars just because this casino is without any rules and stole money from people so should nobody play.
      After 2 weeks fight i decide to close account and lose all money was totally 15k casino is worst ever should be close . Support not answering when answer send some answer back but not fixing small problem.live chat quick answer contact to suppor. So i change to one star . Recommend not play don't lose money and time . Casino guru should give one star and make warning. This casino is first in my life where i don't got money. Also many other casino have some problems sometime have to wait long for pay out but they pay. And support fixing problems.
      • Lots games
      • Not freezing
      • History games and your bit
      • Site look very nice
      • Lots tournament
      • Live games
      • Football games and lot other
      • Sometimes show me someone login at the same time
      • Live chat should fixing more problem and less send to support via email
      • Not pay out money
      • Support it's a game
      • Live chat not helping send to support
      • 3 years ago
      i saw Grande2020 review, and i need to say , it is 100 % right. is casino are worst in my expirience, support waste time and you can not pass KYC. i sent and sent everything they asked, but after 4 weeks i loosed all balance ...
      • nothing here, run away ....
      • use KYC to waste time
      • slow support
      • 4 years ago
      This Casino caused me to have Panic attack this week and i endup in hospital so its reasonable to say " This is the worst casino experience on my life " ....

      2 weeks of stress waiting them to verify my account without any success , they don't answer your emails and customer support repeat the same answers " they will get back to you " which they never do .

      They really don't respect their players otherwise they will not treat us like this for simple process such as KYC which we do in every casino without any problem or delay .

      the feeling i might not get the 50,000 USD$ In my account made me sick and really affect my well-being .

      I wish someone from the casino read this to understand how we feel like players when they keep us without any answers for 2 weeks .
      • Swedish Licese
      • Good User interface
      • Different providers
      • Using KYC to hold withdrawals .
      • They don't answer emails .
      • At this point i am not sure if they will pay my winning or not
      • 4 years ago
      The assortment looks quite diverse, as it consists of the best developments of all time. In addition, the administration monitors the release of new products and adds them to the catalog, so that users have the opportunity to evaluate the freshest products in the first rows.
      • 4 years ago
      The support is friendly and helpful, the withdraw after the verification process is usually very fast, there is a lot of slots.
      I withdrew 450€ with no problem.
      The verification process is fast too.
      • 4 years ago
      SCAM Casino. Everything is ok until you start winning money instead of losing money. They making your withdrawals impossible to happen.
      • Withdrawal process
      • Verification process
      • Support line
      • 4 years ago
      The casino is nice, I would recommend it for new players.
      • Many many providers and games
      • Again, many deposit and withdrawal options
      • Ok promotions
      • The support was slow and didn't explain properly, plus she wasn't friendly and constantly tried to close the chat when I told her that I need her to explain it to me more clearly.

      Betinia Casino discussion

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