Betador Casino Review

The player from British Columbia had had an issue with Betador Casino, which had allowed them to play despite their living in a restricted country. After meeting the wager requirements, the player tried to withdraw their winnings, but the casino suspended their account due to their location. The player had requested a refund of their 0.5 eth initial deposit. The player had been in contact with the casino's support three days prior and their account had been suspended a week ago. They had also contacted the licensing authority. The casino had reached out to the player and issued the refund. The issue had then been marked as resolved.

The player from Finland had struggled to close his casino account despite numerous attempts via email and live chat. The casino had assured him that the account would be closed within 24 hours on January 10, 2024, but it had remained open. The player had wanted to close his account due to an inadequate selection of games and a lack of trust in the casino's response to player requests. Eventually, he managed to contact customer service and successfully closed his account. We had marked the complaint as 'resolved' after the player confirmed the successful closure.

The player from Finland can't find where to enter a code to receive free spins upon registration. They are seeking assistance. We rejected the complaint because the player didn't respond to our messages and questions.